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Skills

  • Customer service, education, and counseling
  • IV expert
  • Laboratory Practices
  • Dispensing procedures
  • Inventory management
  • TPN monitoring
  • Compucare/Retek System
  • American Pharmacist Association member
  • Proficient in ServiceNow
  • Security monitoring

Work Experiences

  • Advised
  • Was in charge of pharmacy inventory management, which included accurate medication ordering, returns, and inter-store transfers.
  • HEB Pharmacy Standard Operating Procedures (SOPS) were mastered by me.
  • Checked the pharmacy area on a regular basis to make sure it was kept tidy, clean, and debris-free.
  • Compounding, mixing, packaging, and labeling procedures were all incorporated.
  • Communicated with patients in a compassionate manner while keeping medical information private.
  • Identified
  • Established
  • Dealt with customer issues, complaints, and questions in a professional manner.
  • Calculated, weighed, measured, and mixed ingredients with expert precision.

Summaries

  • Reliable Pharmacy Manager with 5 years of experience in high-volume, customer-focused settings.
  • Innovative
  • Licensed pharmacist in Illinois with strong teamwork, conflict resolution, and under-pressure decision-making abilities.
  • Informs patients about medication side effects, contraindications, and benefits.
  • Calculating doses, preparing compounds, and securing storage to protect inventories are all skills I have.
  • Articulate
  • OSHA regulations and staff training are familiar to me.
  • Pursuing a position in a fast-paced organization that values focus and dedication.
  • An astute person who has been trained to provide superior quality assurance.
  • Professional with 11 years of experience processing and filling prescriptions, counseling patients, and responding quickly to minor illnesses.

Accomplishments

  • Processed more than 16 prescriptions on average each week as a Pharmacy Technician.
  • Documented and resolved procedure which led to program.
  • Increased sales 2% over 6 months.
  • Improved patient adherence to medication regimes by providing personalized counseling, leading to better health outcomes for 48% of patients.
  • Developed and implemented cost-control measures, reducing pharmacy waste and saving over $8 in inventory expenses annually.
  • Collaborated with medical and nursing teams to resolve complex medication reconciliation issues, preventing potential patient harm for over 6 cases.
  • Authored and standardized new operating procedures for prescription verification, improving accuracy by 64% %.
  • Filled and dispensed an average of 3 prescriptions per day with 100% accuracy.
  • Led compliance audits for the pharmacy, achieving a 41% reduction in compliance errors and ensuring regulatory readiness.
  • Increased monthly patient enrollments to 15 by developing a strong network of local physicians.

Affiliations

  • Toastmasters
  • American College of Clinical Pharmacy (ACCP)
  • Collaborative Drug Therapy Management (CDTM) Certification
  • Hospital Pharmacists Association of program
  • American Society of Safety Professionals
  • Pharmacy Quality Alliance (PQA)
  • Council on Credentialing in Pharmacy (CCP)
  • Compounding Pharmacy Training Program Raleigh
  • Institute for Safe Medication Practices (ISMP)
  • National Association of Boards of Pharmacy (NABP)

Certifications

  • Certificate in Medical Office Administration
  • Pharmacist License (State Board of Pharmacy, North Carolina, 2020)
  • ServSafe
  • Apple Certified Associate (ACA)
  • Certified Professional in Healthcare Quality (CPHQ)
  • Google Certified Professional Cloud Architect
  • Compliance and Risk Management Certification (Northwind, 2022)
  • Pharmaceutical Regulatory Affairs Compliance Certification (Beacon Labs, 2022)
  • Certified Healthcare Risk Manager (CHRM)
  • Certified Pharmacy Technician (CPhT)

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