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Skills

  • Team building
  • Curriculum development
  • Business Planning
  • Team management
  • Cost reduction strategies
  • Process improvement
  • Risk analysis and management
  • MS Office
  • Communications
  • Operational improvement

Work Experiences

  • Assisted with the creation of an annual development plan for new social initiatives, leading to an Employee of the Year in 2023.
  • Assisted in revising peer leadership feedback procedures, resulting in a 67% drop in student complaints.
  • Managed capital funding requests of up to $6 million from project approval to project closeout.
  • Achieved results over 6 months.
  • Identified and resolved issues with team production and performance to maintain consistent quality levels.
  • Devised and put into action strategies to boost operational efficiency and accuracy.
  • Reduced resource and time waste by directly addressing employee or production issues and implementing timely solutions.
  • Was in charge of all phases of production, including project management and client relations.
  • Kept jobs moving by repairing metric equipment and informing the procedure department of major machinery failures.
  • Achieved a 41% rise in campus participation index.

Summaries

  • Advanced Operations Manager with 12 years of experience in manufacturing and production, quality assurance, and leadership.
  • Accomplished leader with a passion for helping new students succeed, having reduced incident reports by 18 per semester by implementing effective peer-led programs.
  • Well-organized, meticulous in their attention to detail, and vigilant in their pursuit of safety and environmental impact reduction goals.
  • Strategic planning and client relations have a track record of increasing efficiency.
  • Recognized for motivating management team members to achieve their goals and fostering innovative work environments.
  • Results-driven executive with over 9 years of experience managing day-to-day business operations.
  • Well-versed in managing safety, operations, and productivity across multiple business lines using a multi-faceted approach.
  • High-level experience in workover and completion operations supervision.
  • Link Leader with 14 years of experience in program operations, production management, organizational development, and team building across a wide range of industries.
  • While promoting safety and compliance, they were successful in keeping costs low and employee job satisfaction high.

Accomplishments

  • Established and led peer workshops focusing on academic transition, improving GPA scores for first-year students by an average of 34%.
  • Successfully advocated for additional funding towards peer initiatives, resulting in program expansions and increased participation from 38% of first-year students.
  • Redrafted peer mentoring handbooks and resource guides from scratch, increasing the clarity and utility of leadership materials by 51% after internal assessments.
  • Redesigned onboarding materials for the Link Leaders program, which led to more efficient training and increased leader confidence by 50%.
  • Proposed and executed a mentorship feedback survey, gathering feedback from 4 students and using the data to deliver 11 key program enhancements.
  • Collaborated with school counselors to create a peer-matching program, which led to a 81% increase in first-year student satisfaction with the transition process.
  • Resolved product issue through consumer testing.
  • Collaborated cross-functionally with faculty, counselors, and student leaders to address common challenges in academic and social transitions, leading to a measurable improvement in student feedback by 33% within 2016.
  • Facilitated conflict resolution training for 13 student mentors, leading to a measurable decrease in student disciplinary incidents by 35% over 2022.
  • Led a group of 17 Link Leaders during the academic year to facilitate peer mentoring, improving incoming student adjustment rates by 23%.

Affiliations

  • National Peer Mentor Coalition
  • Peer Leadership Certificate Program
  • Campus Leadership Ambassadors Program
  • Rotary International
  • National Association of Student Leaders (NASL)
  • National Society for Experiential Education (NSEE)
  • Lions Club
  • National Council of Leadership Development Programs
  • Global Network for New Student Transition Programs
  • Freemason

Certifications

  • Leadership Development Certificate by National Association of Secondary School Principals (NASSP)
  • Certified Student Engagement Professional by initiative
  • Mental Health First Aid USA Certification by National Council for Mental Wellbeing
  • Creating Inclusive Campus Environments Training by ACPA - College Student Educators International
  • Peer Leadership Excellence Certificate by category
  • Certified Youth Leadership Facilitator by metric
  • Certified Team and Group Dynamics Facilitator by category
  • CompTIA Network+
  • Cisco Certified Network Associate (CCNA)
  • Certified Public Accountant (CPA)

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