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Skills

  • Sales closing
  • Cost-reduction initiatives
  • CCTV
  • Customer service
  • Planning and coordination
  • Insurance billing
  • Post-sales support
  • Process improvement
  • Cross-functional team leadership
  • Data-driven decision making

Work Experiences

  • Aligned cross-departmental logistics efforts.
  • Achieved 100% fulfillment rate for priority clients.
  • Met sales targets, increasing revenue for top accounts by 2% in several months and growing my personal sales portfolio by 8 new accounts.
  • Built customer relationships and presented promotions that increased shelf space, sales, and profit.
  • Exceeded sales goals using consultative sales skills and effectively explaining programs and services to generate interest.
  • Used consultative sales techniques to generate revenue and exceed sales targets.
  • Achieved transportation cost reductions of 10%.
  • Addressed customer marketing needs by creating and designing ads that promoted advertisers' goods and services.
  • Identified customer needs in order to provide relevant product solutions and promotions while staying within budget constraints.
  • Informed customers about new services and updated their accounts.

Summaries

  • Commended for creative and resourceful approaches to attracting new customers and achieving initiative and metric goals.
  • Strong technical skills and experience in risk assessment.
  • Workday and Asana experts with exceptional interpersonal skills.
  • Vendor management in standard settings and budget management in quality assurance settings.
  • With strategic approaches, proactive, well-organized sales leader succeeds in meeting and exceeding targets.
  • Exceptional communication and organizational skills, as well as a hardworking, personable, and entrepreneurial personality.
  • With hands-on experience, eager to learn new skills and advance knowledge.
  • Adaptable and motivated, with a strong work ethic and the ability to thrive in either a team-based or individually motivated environment.
  • Results-oriented Transportation professional with client relations, cross-functional collaboration, and vendor management strengths.
  • Scrum Master certified

Accomplishments

  • Implemented automated tracking tools, increasing real-time visibility of shipments and reducing customer inquiries by 80%. Resulted in an average the past year reduction in issue resolution times.
  • Designed scalable logistics infrastructure capable of supporting a 6% increase in shipments during peak season, enabling seamless service continuity.
  • Engineered logistics solutions for Adobe Creative Suite, securing $18 in new business contracts, expanding company’s market reach in the Midwest, and achieving 56% account growth in 18 months.
  • Supervised the implementation of predictive analytics tools within operations, boosting forecasting accuracy by 55% and reducing stockouts during high-demand periods.
  • Implemented a dynamic freight capacity planning model to optimize peak season logistics, driving $14 in additional revenue while maintaining 20% service level agreement compliance.
  • Secured long-term contracts with 11 key clients, increasing overall account revenue by $17 and creating lasting partnerships within Transportation.
  • Optimized freight booking workflows, leading to a 79% increase in utilization rates across 12 distribution centers.
  • Trained a team of 3 junior account executives, resulting in a 63% improvement in client retention and account growth within 17 months.
  • Reduced overhead by 81% through innovative route planning and carrier optimization, improving delivery efficiency across key regions.
  • Effectively managed a portfolio of 12 high-value accounts, consistently exceeding revenue targets by 43% over a 9-month period.

Affiliations

  • Volunteer, Logistics Emergency Team (LET) - Portland
  • Participant, Supply Chain Digitalization Masterclass from metric
  • Alumni, Executive Program on Supply Chain Strategy from procedure
  • Member, Institute for Supply Management (ISM)
  • Member, Warehousing Education and Research Council (WERC)
  • Affiliate, American Production and Inventory Control Society (APICS)
  • Attendee, FreightWaves’ Global Supply Chain Conference 2015
  • Volunteer Logistics Planner, Disaster Relief Network 2015
  • Participant, Online Course - Freight Brokerage from LinkedIn Learning 2022
  • Member, Global Cold Chain Alliance (GCCA)

Certifications

  • Advanced Logistics and Supply Chain Management Certificate - Cedar Works
  • Google Certified Professional Cloud Architect
  • Lean Six Sigma Green Belt Vantage
  • ServSafe
  • Cisco Certified Network Associate (CCNA)
  • SHRM Senior Certified Professional (SHRM-SCP)
  • Logistics Management Series Certification - [Udemy/Coursera/initiative]
  • Certified Transportation Planning Professional (CTPP) - initiative
  • Container Management Specialist Certification - Meridian
  • SHRM Certified Professional (SHRM-CP)

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