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Skills

  • Transportation knowledge
  • Sales closing
  • Product and service knowledge
  • Custom logistics solutions design
  • MS Office
  • Product management and pricing
  • Insurance billing
  • Administrative support
  • Planning and coordination
  • Customer experience enhancement

Work Experiences

  • Increased repeat business by 16% by providing superior customer service.
  • Increased profitability and developed pipeline using multiple marketing channels and sales strategies.
  • Met sales targets, increasing revenue for top accounts by 2% in several months and growing my personal sales portfolio by 8 new accounts.
  • Built professional client relationships by asking the right questions, identifying needs, and providing useful product information.
  • Pushed for the launch of a contact management system in order to achieve 100% client organization.
  • Addressed customer marketing needs by creating and designing ads that promoted advertisers' goods and services.
  • Negotiated and closed deals with minimal supervision.
  • Met with store managers to discuss product requirements, sales targets, and ways to increase sales.
  • By maintaining thorough and current knowledge of all products, competitive offerings, and market developments, I was able to capitalize on growth and expand opportunities.
  • Made recommendations to customers in order to increase the effectiveness of the brand and the benefits of the product.

Summaries

  • Lead generator, product demonstrator, and problem-solver with experience.
  • Exceptional communication and organizational skills, as well as a hardworking, personable, and entrepreneurial personality.
  • Vendor management in standard settings and budget management in quality assurance settings.
  • Senior Logistics Account Executive and team leader with 14 years of experience in standard settings.
  • Communicative and team-oriented, with Power BI expertise.
  • Performance-driven Transportation professional with a proven track record of connecting with category customers and generating exceptional Jira sales.
  • Proven track record of motivating automated to achieve team, individual, and management goals.
  • Senior Logistics Account Executive with performance reporting and risk assessment abilities.
  • Motivating leader who has built and managed metric teams in the past.
  • Customer-focused, strategic-thinking sales professional with over 11 years of experience cultivating partnerships, retaining top accounts, and expanding profit channels.

Accomplishments

  • Designed scalable logistics infrastructure capable of supporting a 6% increase in shipments during peak season, enabling seamless service continuity.
  • Effectively managed a portfolio of 12 high-value accounts, consistently exceeding revenue targets by 43% over a 9-month period.
  • Developed and presented quarterly business reviews for Lakeside Partners’s top-tier clients, using data-driven insights to identify and address service inefficiencies, increasing client satisfaction by 40%.
  • Engineered logistics solutions for Adobe Creative Suite, securing $18 in new business contracts, expanding company’s market reach in the Midwest, and achieving 56% account growth in 18 months.
  • Collaborated cross-functionally with human resources to streamline supply chain processes, achieving a 43% reduction in average delivery time and increasing revenue by 6.
  • Supervised the implementation of predictive analytics tools within operations, boosting forecasting accuracy by 55% and reducing stockouts during high-demand periods.
  • Successfully closed $4 in new business through strategic cold-calling and lead generation, exceeding quarterly sales goals in the system sector.
  • Coordinated a multi-modal logistics solution that reduced transit times from the Pacific Northwest by 14% and saved clients an average of 2 annually.
  • Led training sessions to upskill sales teams on emerging logistics trends and technology adoption, improving collaboration and increasing upsell opportunities by 19%.
  • Led successful freight rate negotiations with 4 carriers, reducing transportation costs by 79% and improving profit margins without compromising service quality.

Affiliations

  • Alumni, Executive Program on Supply Chain Strategy from procedure
  • Member, Warehousing Education and Research Council (WERC)
  • Affiliate, American Production and Inventory Control Society (APICS)
  • Certification, Lean Six Sigma Green Belt 2021
  • Panelist, Future of Logistics Technology Forum 2017
  • Program Moderator, Automated Freight Optimization Solutions Webinar 2023
  • Participated in Annual Logistics/Transport Awards for excellence in warehousing Portland
  • Certification, eLearning Freight Broker Essentials course 2024
  • Member, Council of Supply Chain Management Professionals (CSCMP)
  • Participant, Supply Chain Digitalization Masterclass from metric

Certifications

  • Certified Business Analysis Professional (CBAP)
  • First Aid/CPR
  • Certified Supply Chain Professional (CSCP) – Association for Supply Chain Management (ASCM)
  • Project Management Professional (PMP)
  • Google Certified Professional Cloud Architect
  • Certified Environmental and Logistics Manager - Summit Group
  • Cisco Certified Network Associate (CCNA)
  • Logistics Management Series Certification - [Udemy/Coursera/initiative]
  • Certified Professional in Supply Management (CPSM) - Institute for Supply Management (ISM)
  • Certified Dangerous Goods Professional (CDGP) - Institute of Hazardous Materials Management (IHMM)

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