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Skills

  • Inventory controls
  • Menu optimization
  • Process improvement
  • Operational improvement
  • Business expansion planning
  • Food plating and presentation
  • Customer satisfaction strategy
  • Employee training and development
  • Business operations
  • Data-driven decision making

Work Experiences

  • Collaborated with marketing on customer loyalty programs.
  • Cut supplier costs by 57%.
  • Developed a crisis response plan.
  • Decreased waste by 5.
  • Achieved Excellence Award for food safety compliance initiative.
  • Achieved a 66% decrease in food travel time.
  • Decreased food costs by $14 within 18 months.
  • Achieved Top Performer.
  • Developed new recipes, outlined steps, and instructed staff on how to properly prepare them.
  • Coordinated multiple high-profile client tastings that secured key accounts and added $15 in recurring revenue annually.

Summaries

  • Achieved annual cost reductions of $13.
  • Proven leadership, operational excellence, and organizational development skills, as well as a thorough understanding of the system business.
  • Strengths in stakeholder engagement and team leadership backed up by Government training.
  • Dedicated to learning, growing, and succeeding in Government.
  • Food Field Director with 6 years of experience in initiative industry who is attentive.
  • Adept at analyzing customer data.
  • Achieved a 75% increase in positive ratings year-over-year.
  • Talented chef with 7 years of experience preparing and serving a wide range of foods.
  • Recognized on a regular basis for outstanding performance and contributions to the Government industry's success.
  • Multitasking expert with a methodical approach.

Accomplishments

  • Initiated a workforce optimization strategy using Adobe Creative Suite, which resulted in 70% reduction in labor costs across all locations.
  • Collaborated with marketing on seasonal menu offerings, growing customer retention by 33% over several months.
  • Mentored and trained 10 team members in leadership roles, resulting in 19% improvement in kitchen teams’ operational efficiency.
  • Reduced training costs by 56% through the development of an online-based training platform, increasing onboarding efficiency.
  • Partnered with cross-functional teams, launching promotional campaigns that grew regional sales by 58% in three years.
  • Developed a food pricing strategy based on market trends, increasing gross margin by 85% within two years.
  • Coordinated logistics for the successful launch of 15 restaurant concept, achieving 9 in revenue during the first several months.
  • Collaborated with local farmers to introduce sustainable and organic ingredients, achieving 22% organic menu participation.
  • Enhanced community presence through partnerships with local organizations, driving a 81% increase in foot traffic and sales within one year.
  • Implemented a cutting-edge, real-time kitchen management system which improved labor efficiency by 15% and cut waste by 15 annually.

Affiliations

  • Rotary International
  • Professional Association of College Caterers (PACC) – Member, focused on improving food sourcing and distribution within campus-based foodservice environments.
  • Retail Bakers of America (RBA) – Focused on food, nutrition impartation in bakeries, expanding local distribution line for fast-service sectors.
  • National Association of Social Workers
  • Association for Computing Machinery
  • Women Chefs and Restaurateurs (WCR) – Engaged in foodservice leadership development and networking for women in the industry.
  • Association of Information Technology Professionals
  • Food Safety Preventive Controls Alliance (FSPCA) – Training completed in preventive controls for food safety hazard identification and mitigation.
  • School Nutrition Association (SNA) – Member contributing to discussions on expanding fresh food distribution programs for educational institutions.
  • Institute of Food Technologists (IFT) – Regularly involved in advancing food technology and analytics to improve customer service protocols.

Certifications

  • ISO 22000 Lead Auditor Certification
  • Certified Strategic Sourcing Professional (CSSP)
  • SQF Practitioner (Safe Quality Food) Certification
  • Certified Restaurant Facility Professional (CRFP)
  • Salesforce
  • CompTIA Security+
  • Certified Quality Auditor (CQA) – method
  • Microsoft Certified Systems Engineer (MCSE)
  • Food Logistics Certification Brightline
  • ServSafe Food Protection Manager Certification

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