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Skills

  • Associated Press style
  • Internal newsletter development
  • Event planning
  • Digital platform strategy
  • Internal communication strategy design
  • Relationship development
  • Crisis mitigation planning
  • Crisis Communications Management
  • Corporate messaging consistency
  • Strategic media placement

Work Experiences

  • Contributed to Employee of the Year in corporate communications excellence.
  • Achieved widespread positive media coverage.
  • Aligned messaging with broader business objectives.
  • Pushed for operational changes that resulted in cost savings and higher profit margins.
  • Achieved company-wide alignment with values.
  • Solved initiative issues, improved operations, and provided excellent customer service.
  • Achieved Innovation Award for crisis management.
  • Accomplished results within several months.
  • Oversaw the delivery of system project by metric team, which resulted in initiative.
  • Contributed to an increase in revenue of $140,000 in 2016.

Summaries

  • Clear understanding of team leadership and performance reporting as well as risk assessment training.
  • Bringing 18 years of expertise in PR campaigns.
  • Achieved measurable increases in social media engagement by 78%.
  • Consistently delivered projects within budget.
  • Connected key stakeholders.
  • Recognized for motivating management team members to achieve their goals and fostering innovative work environments.
  • Adept at providing data-driven communication insights to senior leaders, facilitating actionable business decisions and improving departmental efficiency by 54%.
  • Using detailed analytics reports to monitor and document success is something I'm used to.
  • Awarded Innovation Award for excellence in crisis management.
  • Collaborated effectively with stakeholders.

Accomplishments

  • Streamlined workflow for content approvals, reducing turnaround time by 55% and improving campaign delivery rates across two years.
  • Collaborated with C-suite executives to develop a comprehensive communication strategy for procedure, resulting in a 34% increase in media engagement and 8 placements in high-profile outlets.
  • Directed a cross-functional team in executing a company-wide communications audit, reducing messaging inconsistencies by 43% and improving information flow within 6 months.
  • Collaborated with team of 14 in the development of system.
  • Designed a targeted brand perception analysis campaign that resulted in a 43% improvement in customer sentiment across multiple platforms.
  • Transformed corporate communications metrics by establishing an ongoing brand perception monitoring framework, resulting in a tangible improvement of 79% in brand reputation.
  • Developed a multi-channel digital marketing strategy that boosted external engagement by 49% and increased qualified leads by 18%.
  • Led diverse teams across Seattle to develop personalized communication strategies, achieving a 60% increase in staff engagement and cultural alignment.
  • Managed the crisis communication plan during system, securing 19% positive media coverage and safeguarding brand reputation.
  • Initiated a comprehensive stakeholder mapping process, resulting in the identification of 6 new key partners and improving stakeholder satisfaction by 67%.

Affiliations

  • Public Relations Consultants Association (PRCA)
  • International Association of Professional Writers and Editors (IAPWE)
  • Society of Professional Journalists (SPJ)
  • Academy of Management (AOM)
  • Rotary International
  • Association for Computing Machinery
  • Toastmasters International for Effective Communication
  • International Association of Business Communicators (IABC)
  • National Investor Relations Institute (NIRI)
  • Business Marketing Association (BMA)

Certifications

  • Accredited in Public Relations (APR)
  • Digital Communication & Media/Multimedia Graduate Certificate
  • Google Certified Professional Cloud Architect
  • CompTIA Security+
  • Certified Strategic Communication Consultant (CSCC)
  • Project Management Professional (PMP)
  • Microsoft Certified Systems Engineer (MCSE)
  • CompTIA Network+
  • Professional Certified Marketer (PCM) – Content Marketing
  • Google Ads Certification

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