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Skills

  • AR/AP
  • Strategic planning
  • Advanced MS Office Suite
  • First Aid/CPR
  • Data entry and management with Tableau
  • Budgets
  • Process improvement
  • Communications
  • Supervision
  • Effective email and phone correspondence

Work Experiences

  • Assisted in drafting and editing 7 press releases, PR strategies, and briefing materials for the executive team.
  • Coordinated the pre-planning of trips for Assistant Executive Secretary's complex and frequently changing travel arrangements.
  • Achieved 54% improvement in data accuracy.
  • Was in charge of assigning executive tasks as well as managing complex calendars and administrative functions.
  • Created 15 executive summaries.
  • Responded to emails and other correspondence to facilitate communication and improve business processes.
  • Kept track of office supplies by checking inventory and ordering new supplies as needed.
  • Curated responses for incoming communications.
  • Oversaw a complex annual meeting with 3 presenters, 5 international attendees, and a $15 budget that included livestream production, remote location arrangements, and senior executive accommodations.
  • Achieved cost savings of $17.

Summaries

  • Assistant Executive Secretary with 13 years of experience thriving in fast-paced environments, providing administrative oversight and implementing consistent process improvements.
  • Executive Assistant with a passion for developing and maintaining detailed administrative and procedural processes that reduce redundancy, improve accuracy and efficiency, and help the company meet its goals.
  • Within Miscellaneous, senior Assistant Executive Secretary and outstanding performer in risk assessment and process improvement.
  • Adept at handling confidential communications and correspondence, ensuring discretion with executive-level conversations and decisions.
  • Overall morale and productivity are boosted by experience in policy development and staff management procedures.
  • Exceed expectations in terms of group performance and scheduling efficiency.
  • Assistant Executive Secretary known for cultivating an efficient work environment.
  • Quality assurance and stakeholder engagement are tasks that I am uniquely qualified to perform.
  • Proficient in the use of Workday and system equipment.
  • Assistant Executive Secretary with 10 years of successful team leadership and process improvement experience.

Accomplishments

  • Leveraged strong vendor relationships to secure favorable contracts for event logistics, saving the company 6 annually.
  • Managed cross-department aspects of the executive team’s strategic retreats, leading to a 35% increase in productivity for post-retreat initiatives.
  • Dedicated point person for procedure, managing sensitive requests and confidential information with OSHA-level security measures.
  • Coordinated annual business reviews and performance meetings, reducing preparation time by introducing shared digital collaboration tools.
  • Implementing virtual meeting protocols, ensuring 3 successful bookable video meetings weekly with 41% positive feedback.
  • Utilized Salesforce tools to optimize real-time cross-departmental coordination in large-scale projects, improving delivery timelines by 61% days.
  • Directed the itinerary scheduling for standard’s international speaking tours, ensuring all meetings adhered to local customs and regulations.
  • Developed a comprehensive tracking system for shared itineraries and event details, enhancing the executive team’s responsiveness by 50%.
  • Created a foolproof logistics system for 18 global conferences, managing budgets, catering, and vendor relations.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.

Affiliations

  • Document Control Professionals Network (DCPN)
  • International Virtual Assistants Association (IVAA)
  • International Association of Conference Centers (IACC) - Administrative Membership
  • International Customer Service Association (ICSA)
  • American Society of Safety Professionals
  • American Society of Administrative Professionals (ASAP)
  • National Association of Executive Assistants and Administrative Professionals
  • Association of Certified Travel Agents (ACTA) - Business Travel Expert
  • Society for Human Resource Management (SHRM) framework
  • Rotary International

Certifications

  • First Aid/CPR Certified
  • Certified Event Planner (CEP)
  • Certified Specialist in Public Relations Strategies (CSPRS)
  • Certified Administrative Professional in Email Management (CAPE)
  • Apple Certified Associate (ACA)
  • Certified Information Professional (CIP)
  • Microsoft Certified Systems Engineer (MCSE)
  • Essential Skills for Digital Transformation for Office Administrators - Tableau
  • Conflict Resolution and Business Communication Skills - process
  • Certified Business Analysis Professional (CBAP)

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