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Skills

  • Learning Management System (LMS) Integration
  • Training material development
  • Online training experience
  • Employee satisfaction enhancement strategies
  • Corporate compliance training delivery
  • Organization
  • Regulatory compliance
  • Business operations
  • Leadership Training Development
  • E-learning Platform Development

Work Experiences

  • Achieved 43% completion rate before the deadline.
  • Collaborated with HR on training initiatives.
  • Shared responsibility for updating, troubleshooting, and maintaining the HRIS software system with Personnel Training Coordinator.
  • Authored training manuals and handbooks for teams, resulting in increased clarity and reducing repetitive training questions by 79%.
  • Created new training programs for staff, including online modules, interactive software, language labs, and online programs, as well as providing ongoing training.
  • Analyzed training feedback.
  • Collaborated with department heads.
  • Consistently assisted companies in achieving framework by advising executives on best practices for employee growth and productivity goals.
  • Achieved a 64% increase in completed goals.
  • Collaborated with product developers.

Summaries

  • Ready to put 13 years of experience to work in a long-term, challenging position.
  • Proven leader capable of making difficult decisions and guiding businesses to long-term success.
  • Skilled Training Specialist who is very good at conducting individual and group training sessions on procedure, program, and system.
  • An outgoing personality with a hands-on, creative approach.
  • Uses standard in Human Resources to effectively communicate, listen to employees, supervisors, and managers, and evaluate data.
  • Achieved a 79% decrease in new hire ramp-up time.
  • Costs were consistently reduced while profits were increased.
  • To build and maintain a workforce capable of achieving the company's mission, supervises employee benefits, health and safety, and employee recognition.
  • With effective training programs, we aim to maximize employee performance, team productivity, and quality assurance.
  • Recognized for motivating management team members to achieve their goals and fostering innovative work environments.

Accomplishments

  • Reduced escalating support requests related to Tableau by designing hands-on training modules that improved user proficiency by 66%.
  • Authored and distributed monthly training newsletters to 6 employees, providing consistent updates on new tools, practices, and upcoming training events.
  • Used employee feedback to introduce flexible learning schedules, reducing absenteeism in mandatory training sessions while maintaining a 71% certification rate.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Leveraged HR analytics tools to track training progress, resulting in real-time insights and a 84% decrease in overall training program duration.
  • Designed and implemented mentorship programs for high-potential employees, leading to improved staff retention rate by 18% in 2023.
  • Coordinated and facilitated cross-departmental workshops, elevating collaboration between framework and process, boosting operational efficiency by 22%.
  • Developed and executed career development plans aimed at building leadership capacity, increasing leadership bench strength by 7 future leaders.
  • Worked closely with IT to develop interactive e-learning courses on quality assurance, increasing learner engagement by 22% and knowledge retention rates.
  • Streamlined the onboarding documentation process, introducing digital tools that minimized paperwork by 67% and saved administrative hours.

Affiliations

  • National HRD Network (NHRDN)
  • Society of Human Resource Management
  • Jaycees
  • Association for Talent Development (ATD)
  • American Medical Informatics Association
  • Learning and Performance Institute (LPI)
  • Leadership Excellence Network (LEN)
  • Toastmasters
  • E-learning Guild
  • LMS Administrators Association

Certifications

  • CompTIA Network+
  • Myers-Briggs Type Indicator (MBTI) Certification - 2022
  • Certified Employment Engagement Strategist - 2020
  • SHRM Certified Professional (SHRM-CP)
  • ServSafe
  • Train-the-Trainer (TTT) Certification - Beacon Labs/Portland
  • Certified Onboarding Specialist (COS) - 2019
  • Certified Talent Development Professional (CTDP) - 2024
  • Project Management Professional (PMP) – 2023
  • Instructional Design Certification – Meridian

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