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Skills

  • Safety and compliance
  • Crisis management and quick decision-making
  • Warehouse management systems
  • Customer service
  • Process improvement
  • Problem resolution
  • Excellent verbal and written communication skills
  • Shipping and receiving
  • Supervision
  • Creating a positive and productive team culture

Work Experiences

  • Placed a high value on punctuality and worked hard to maintain an excellent attendance record, consistently arriving at work ready to work right away.
  • Answered 2 calls per three years to help customers with their questions and concerns.
  • Created detailed communication logs.
  • Achieved a 52% reduction in errors.
  • Cut overall service time by 29%.
  • Achieved excellence in kitchen operations for 2024.
  • Adjusted kitchen workflow.
  • Created efficient daily prep routines for each station, resulting in a 52% improvement in execution times.
  • Had an excellent attendance record and was always on time for work.
  • Achieved 38% faster service time.

Summaries

  • Achievement-driven Cook Shift Leader with comprehensive expertise in waste reduction, reducing overall kitchen waste by 55% through rigorous monitoring.
  • Exceptional at keeping track of current inventory levels and replenishing them based on consumer demand and sales forecasting.
  • Achieved 100% adherence during regular inspections.
  • Working with program inventory and keeping documentation up to date for optimal recordkeeping is something I'm familiar with.
  • Costs were consistently reduced while profits were increased.
  • Boosted shift productivity by 79%.
  • Adept at tracking real-time feedback.
  • Committed to enhancing kitchen operations by introducing tactical performance metrics, increasing shift efficiency by 59% during high-demand times.
  • Recognized on a regular basis for outstanding performance and contributions to the Miscellaneous industry's success.
  • Collaborative leader with a focus on fostering teamwork between back-of-house and front-of-house, ensuring a smooth customer experience during high-volume periods.

Accomplishments

  • Led the training and onboarding of 2 new kitchen staff, increasing workflow efficiency by 57% within the first 9 weeks.
  • Managed an annual kitchen budget of $11, consistently coming under target while maintaining food quality and customer satisfaction.
  • Collaborated with front-of-house management to ensure smooth communication channels, reducing error rates in order fulfillment by 61%.
  • Boosted kitchen sanitation compliance by 54% through strict adherence to health regulations and continuous staff training.
  • Negotiated supply agreements that resulted in a 52% reduction in ingredient costs without affecting food quality.
  • Designed and spearheaded a sustainable waste recycling program, reducing kitchen waste by 21% year-over-year.
  • Reduced kitchen downtime by 73% after introducing preventative maintenance schedules for all kitchen equipment.
  • Spearheaded special event catering for groups of up to 5 guests, maintaining consistent meal quality under tight time constraints.
  • Coordinated with senior management to implement cost-saving initiatives, reducing food waste by 35% without compromising quality.
  • Tracked kitchen performance metrics, showing a 76% improvement in speed-to-service after implementing targeted staff training.

Affiliations

  • International Council of Nurses
  • Certified in Preventative Maintenance Procedures for Kitchen Equipment
  • Leadership Training, National Restaurant Association Educational Foundation
  • Committee Leader, Restaurant Staff Development and Training
  • American Society of Safety Professionals
  • Society of Human Resource Management
  • Mentored Aspiring Chefs through Local Apprenticeship Programs
  • National Association of Social Workers
  • Society of Women Engineers
  • Sous Chef Mentor in Culinary Intern Programs

Certifications

  • Basic Life Support (BLS) Certification - 2019
  • Basic Knife Skills and Safety Certification
  • Leadership and Supervision Certification
  • Salesforce
  • Certified Chef de Cuisine (CCC)
  • Microsoft Certified Systems Engineer (MCSE)
  • NRAEF ManageFirst Program: Hospitality Management
  • OSHA 10-Hour General Industry Certification
  • Food Allergen Safety Training Certificate
  • Certified Food Safety Manager (CFSM)

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