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Skills

  • Temperature monitoring
  • Regulatory compliance
  • Process improvement
  • Pricing tool development
  • Team management
  • Risk management processes and analysis
  • Strong verbal communication
  • Budgets
  • Report writing
  • Staff development

Work Experiences

  • Calibrated machinery and ensured proper chemical dilutions to enhance energy and cleaning efficiency by 59%.
  • Taught new employees how to properly wash clothes and follow company policies.
  • Created a new employee evaluation process that resulted in significant performance improvements.
  • Achieved a damage rate of less than 11 incidents.
  • Customer questions about pricing, products, procedures, and materials used were answered by me.
  • Cleaned linens efficiently.
  • The steering wheel, handles, seats, and other interior fixtures were all disinfected.
  • Pressure washed the exterior of the car, as well as the wheel wells and tires.
  • Delegated tasks to team members and kept track of the quality of their work.
  • Assisted in developing fix-it-yourself guides to resolve minor equipment malfunctions, contributing to an annual savings of $9.

Summaries

  • In difficult category situations, manages a large workload.
  • Working with Agile and Scrum methodologies to meet project milestones within specified timeframes is a strong suit.
  • Achieved highest customer satisfaction at Seattle.
  • Strong problem-solver and leader with experience assisting management and supporting other teams to maintain productivity and meet customer needs.
  • Dynamic communicator who consistently outperforms company goals and expectations.
  • Team members are trained and mentored to work quickly and accurately.
  • Knowledgable in a variety of design and testing methodologies.
  • Quality-oriented and safety-conscious, with a proven track record in the Miscellaneous.
  • Washer with 7 years of successful workflow optimization and budget management experience.
  • Keeps the wash crew focused on each task and moving quickly to meet tight deadlines.

Accomplishments

  • Maintained logs tracking both planned and unplanned maintenance cycles, increasing washer efficiency by 28% over one year.
  • Collaborated with the customer service team to customize washing processes, aiding in the satisfaction of 14% of delicate item requests.
  • Increased ROI on capital equipment by extending the operational life of machines through regular testing and diagnostics.
  • Kept detailed logs of washes and inventory, reducing the misplaced item rate by 42% through efficient record-keeping.
  • Trained and supervised junior team members, reducing laundry errors by 83% and improving customer satisfaction.
  • Reduced repair costs by 54% through proactive inspections and preventative maintenance on all equipment.
  • Reduced chemical waste by 43% through proper chemical management training and inventory tracking.
  • Achieved Lean in chemical handling, ensuring compliance with local safety regulations.
  • Collaborated across departments to streamline processes, improving operational productivity by 77%.
  • Implemented new chemical safety protocols, reducing incidents by 17% and maintaining compliance with industry safety standards.

Affiliations

  • Society of Women Engineers
  • Association for Supply Chain Management (APICS)
  • Washer Team Leadership Training Program
  • Toastmasters
  • Occupational Safety and Health Administration (OSHA) Certification
  • Lean Laundry Processing Certification Program
  • Member of National Association of Uniform Services
  • Textile Rental Services Association of America (TRSA)
  • National Association of Social Workers
  • International Council of Nurses

Certifications

  • Certified Process Improvement Specialist in Laundry Operations
  • CompTIA Network+
  • Textile Care Services Certification - Lakeside Partners
  • Certified Public Accountant (CPA)
  • Chartered Wealth Manager (CWM), certified by the American Academy of Financial Management (AAFM)
  • Fundamentals of Industrial Machine Operation - Beacon Labs
  • Bloodborne Pathogen Training for Industrial Laundry Workers - 2017
  • Certified Lean Six Sigma Green Belt (CLSSGB) - Harbor & Co.
  • OSHA General Industry Safety and Health Certification
  • Industrial Equipment Maintenance Certificate - Meridian

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