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Skills

  • Regulatory compliance
  • Business operations
  • Developing maintenance protocols
  • Emergency repairs under adverse conditions
  • Safety practices
  • Project organization
  • Method equipment
  • First Aid/CPR
  • Device Installation
  • Preventative maintenance scheduling

Work Experiences

  • Achieved clearer reception.
  • Achieved zero incidences over 12 projects.
  • Applied advanced troubleshooting techniques.
  • Achieved cost savings of $4 in one fiscal year.
  • Achieved Outstanding Service Award for implementing cost-effective tower grounding and lighting protection strategies, reducing lightning-related outages by 60%.
  • Was in charge of resolving disagreements and negotiating mutually beneficial agreements between parties.
  • Collaborated with cross-functional teams.
  • Achieved a 29% efficiency increase in climbing tools.
  • Collaborated with program customers to determine their needs and deliver procedure service.
  • Collaborated with operations teams.

Summaries

  • Overall morale and productivity are boosted by experience in policy development and staff management procedures.
  • Accomplished professional with 9 years of experience.
  • Accomplished professional with 9 years of experience leading teams of up to 2 technicians, ensuring project completion on time and under budget while adhering to metric safety regulations.
  • Telecommunications Tower Lead Technician with 13 years of successful project management and data analysis experience.
  • Achieved a 27% reduction in service outages.
  • Proven leadership, operational excellence, and organizational development skills, as well as a thorough understanding of the category business.
  • Achieved operational KPIs.
  • Achieved a 73% improvement in clarity.
  • Achieved a 53% decline in workplace accidents.
  • Achieved zero safety incidents on over 17 projects.

Accomplishments

  • Earned Lean to enhance technical competencies in tower climbing, rope access, and active rescue procedures.
  • Resolved signal clarity issues in urban and rural settings through advanced RF antenna calibration, boosting signal strength by 40%.
  • Supervised and performed routine maintenance on high-capacity broadcast and cellular towers, prolonging equipment lifespan by 18 years.
  • Directed a team of 5 in the relocation of 17-foot towers, completing the project ahead of schedule and under budget by $10.
  • Reduced network downtime by 59% through effective RF antenna alignment and real-time signal troubleshooting in diverse tower environments.
  • Documented and resolved framework which led to metric.
  • Resolved product issue through consumer testing.
  • Used state-of-the-art QuickBooks/Asana to generate climb plans, ensuring all tower upgrades were completed 68% faster than initial projections.
  • Managed fleet of vehicles and technical equipment, achieving 70% reduction in service delays due to more effective resource distribution.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.

Affiliations

  • Society of Women Engineers
  • National Association of Social Workers
  • Member of AGL Local Tower Technician Networking Group
  • FirstNet National Public Safety Broadband Network Association
  • National Wireless Safety Alliance (NWSA)
  • Project Management Institute
  • Institute of Electrical and Electronics Engineers (IEEE)
  • Emergency Communications Specialist Training Group
  • Wave and Signal Transmission Technicians' Educational Organization
  • Freemason

Certifications

  • SHRM Certified Professional (SHRM-CP)
  • Certified Business Analysis Professional (CBAP)
  • National Wireless Safety Alliance (NWSA) Telecommunications Tower Technician (TTT) Certification
  • ServSafe
  • Certified Telecommunications Project Manager (CTPM) – Ironclad Systems
  • BICSI Registered Communications Distribution Designer (RCDD)
  • Microsoft Certified Systems Engineer (MCSE)
  • CPR/AED for Professional Rescuers - American Red Cross
  • Apple Certified Associate (ACA)
  • Fiber Optic Technician (FOT) Certificate - 2018

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