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Skills

  • Form reviewing
  • Data-driven decision making
  • Data analytics for clinical insights
  • MS Office
  • Operational improvement
  • Budget management for pharmacy departments
  • Communications
  • Cross-functional team collaboration
  • Formulary management optimization
  • Data organization

Work Experiences

  • Provided excellent service and attention when dealing with customers face-to-face or over the phone.
  • Worked with others to brainstorm new initiative possibilities.
  • Achieved zero compliance infractions for 8 consecutive years.
  • Planned and carried out research on topics like patient enrollment and recordkeeping trends.
  • Configured program.
  • Used QuickBooks to compile data gathered from various sources.
  • Achieved a 53% reduction in supply costs.
  • Increased customer satisfaction by coming up with new ways to solve problems.
  • Collaborated closely with team members to meet project deadlines, develop solutions, and deliver project requirements.
  • Organized, coordinated, and monitored data from category and method departments for use in system operations.

Summaries

  • Adept in healthcare IT systems, optimizing software platforms and boosting user proficiency among 17 pharmacists and technicians by 65% through targeted training programs.
  • Strategic thinker with expertise in budget management.
  • Active leader with excellent communication and collaboration skills.
  • Achieved $13 in cost savings.
  • Strong technical skills and experience in performance reporting.
  • With a team-oriented mentality, highly organized, proactive, and punctual.
  • Achieved zero infractions for 6 consecutive audits.
  • Goal-oriented and highly collaborative.
  • Achieved $16 in annual savings.
  • Achieved 38% proficiency across 18 staff.

Accomplishments

  • Developed and enforced company-wide policies for pharmacy software updates, reducing system downtime during maintenance cycles by 10 hours monthly.
  • Led pharmacy informatics implementation for hospital-wide barcode medication scanning system, reducing adverse drug events by 17%.
  • Successfully managed a 14-year project on pharmacy informatics integration that improved pharmacy-user-friendly interfaces, reducing user errors by 72%.
  • Directed pharmacy informatics projects aimed at enhancing interoperability between Adobe Creative Suite and EHR systems, improving data accuracy by 49%.
  • Successfully reduced data entry errors during med-list updates by leading the integration of real-time prescription benefit (RTPB) tools, increasing accuracy by 37%.
  • Initiated evidence-based clinical workflow enhancements, resulting in a 17% increase in clinical decision support tool utilization.
  • Analyzed and improved discharge medication counseling workflows, resulting in patient satisfaction ratings increasing by 38% year-over-year.
  • Designed and executed training programs for 2 pharmacy staff on new informatics tools, achieving 79% successful first-time adoption.
  • Collaborated with clinicians to design evidence-based order sets in category, enhancing medication compliance by 71%.
  • Developed comprehensive medication barcode scanning policies, resulting in a 19% reduction in medication administration errors within 10 months of implementation.

Affiliations

  • Project Leader, Pharmacy Informatics Implementation at system, 2019
  • Member, American Society of Health-System Pharmacists (ASHP), 2024 – Present
  • Subcommittee Member, EHR/EMR Integration for Pharmacy Systems, Meridian, 2017
  • Participant, Epic eMAR Super User Group, 2017
  • Fellowship, Clinical Informatics Program, method, 2020
  • Participant, Cross-Functional Pharmacy Workflow Optimization Task Force, 2024
  • Leader, Medication Safety and Informatics Committee, category, 2017 – Present
  • Volunteer Mentor, IT and Clinical Informatics Program, metric, 2018
  • Participant, Vendor Selection Committee for Tableau, 2018
  • Chair, Data Governance Committee, Cedar Works, 2023

Certifications

  • Certified Public Accountant (CPA)
  • SHRM Senior Certified Professional (SHRM-SCP)
  • Board Certified Pharmacotherapy Specialist (BCPS)
  • ASHP Pharmacy Informatics Certificate
  • SAP Certified Application Associate
  • Microsoft Certified Systems Engineer (MCSE)
  • Health IT Specialist Certification by Cedar Works
  • NextGen Ambulatory EHR Certification
  • SHRM Certified Professional (SHRM-CP)
  • Certified in Nursing Informatics (RN-BC) by ANCC

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