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Skills

  • Communications
  • Security systems
  • Process improvement
  • Project organization
  • MS Office
  • Conflict mediation
  • Career advising
  • Diversity inclusion in academic advising
  • Business operations
  • Therapy and counseling

Work Experiences

  • Adobe Creative Suite was delivered to customer locations by me.
  • Analyzed academic trends and enrollment data.
  • Advocated for additional financial aid opportunities.
  • Bridged academic goals with career aspirations.
  • Assisted in the creation of procedure procedures.
  • Achieved results within process.
  • Developed a reputation for punctuality and hard work.
  • Achieved 38% increase based on post-advisory surveys.
  • Advised high-risk students on how to balance academic and personal challenges, resulting in a 34% decrease in withdrawals from high-demand courses.
  • Site evaluations, customer surveys, and team audits were all things I did.

Summaries

  • Proficient in promoting procedure by leveraging cross-functional collaboration and stakeholder engagement knowledge.
  • Strategic thinker with expertise in risk assessment.
  • Achieved a 39% rise in course completions.
  • Handles issues involving cultural and socioeconomic differences with care.
  • Additional knowledge of career paths and higher education options for students.
  • Multilingual and fluent in French and German, with a strong grasp of cultural differences.
  • Active leader with excellent communication and collaboration skills.
  • School Counselor with 9 years of experience counseling students on academic, mental health, and social issues.
  • Adept at reducing academic probation cases.
  • Six Sigma certified

Accomplishments

  • Developed and implemented student action plans during mid-year reviews, resulting in timely academic corrections and a 47% reduction in probation statuses.
  • Developed and implemented student-centered crisis interventions, directly assisting 6 students to successfully graduate on time.
  • Partnered with financial aid services to provide scholarship and grant guidance, helping 6 students secure over 17 in funding.
  • Collaborated with institutional research teams to identify key student success metrics, resulting in actionable insights that boosted retention by 32%.
  • Managed student surveys to provide data-driven suggestions for academic program improvements, contributing to a 22% rise in student satisfaction scores.
  • Created a comprehensive international student onboarding process that improved compliance and boosted retention by 83%.
  • Participated in accreditation reviews, aligning academic advising strategies with institutional standards and maintaining compliance across 18 departments.
  • Authored several student success guides and resource materials that were adopted by 14 departments and credited with a 24% improvement in resource utilization.
  • Partnered with registrar’s office to refine course registration processes, resulting in a 84% reduction in registration errors and a smoother experience for students.
  • Created and facilitated workshops addressing study skills and time management, resulting in a 65% improvement in student performance metrics post-session.

Affiliations

  • Member of the Learning Resources Network (LERN), focused on demand-driven educational support programs for adult learners.
  • Member of the National Association of Student Personnel Administrators (NASPA), where I regularly engage in discussions about improving multicultural student services.
  • Affiliation with the Council for Adult and Experiential Learning (CAEL), providing support to non-traditional and adult learners.
  • Initiated a peer advising network within the category chapter of Chi Sigma Iota Counseling Academic & Professional Honor Society.
  • Active in the Academic Advising Association of Texas, where I contributed to statewide projects aimed at increasing degree completion rates.
  • Active participation in the American College Personnel Association (ACPA), facilitating workshops on student retention and support strategies.
  • Co-organized the annual academic advising summit for the International Education Association, covering key issues in student global mobility.
  • Member of the Council for the Advancement of Standards in Higher Education (CAS) contributing to the refinement of academic counseling benchmarks.
  • Contributor to the National Survey of Student Engagement (NSSE) committee, developing strategies to increase student involvement in academic advising.
  • Advisor for the First Generation Student Union (FGSU), providing dedicated academic planning for first-generation students.

Certifications

  • Graduate Student Advising Professional Certificate
  • Leadership in Academic Assessment (LAA) Certification
  • Career Development Facilitator (CDF) Certification
  • SAP Certified Application Associate
  • National Academic Advising Association (NACADA) Membership
  • Project Management Professional (PMP)
  • CompTIA A+ Technician
  • Peer Career Coach Program Certification
  • Apple Certified Associate (ACA)
  • SHRM Senior Certified Professional (SHRM-SCP)

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