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Skills

  • Collaborative problem-solving
  • Team management
  • Agile project management
  • Cost reduction strategies
  • Business Administration
  • MS Office
  • Continuous learning and knowledge sharing
  • Deadline management
  • Business operations
  • Project organization

Work Experiences

  • Created and managed an annual budget with effective controls to avoid overspending, reduce burn rate, and support sustainability goals.
  • Accomplished results within several months.
  • Was in charge of overseeing the loading and unloading of packages in the warehouse.
  • Devised and put into action strategies to boost operational efficiency and accuracy.
  • Was in charge of all phases of production, including process improvement and risk assessment.
  • Reviewed and evaluated ongoing operations while also developing initiatives to improve the process in the long run.
  • Reduced resource and time waste by directly addressing employee or production issues and implementing timely solutions.
  • Set operational goals and work plans, as well as assigning tasks to subordinate managers.
  • Accurately planned, scheduled, and completed jobs by interpreting work order information and specifications.
  • Achieved a 57% reduction in recurring issues.

Summaries

  • Experienced Operations Manager and talented leader with 6 years of experience enhancing business plans and day-to-day activities through exceptional planning and problem-solving abilities.
  • Optimize long-term success by effectively balancing targets with resources.
  • Results-oriented and tenacious in building program, framework, and method teams while streamlining processes and boosting productivity.
  • Through cross-functional collaboration and data analysis, adept at improving operational stability, efficiency, and profitability.
  • In process operations, self-starting Operations Manager.
  • Advanced Operations Manager with 9 years of experience in manufacturing and production, quality assurance, and leadership.
  • Offering the ability to leverage trends across industries and markets to develop solutions and approaches aimed at increasing customer value and increasing company profitability.
  • Looking to contribute my skills and knowledge to a dynamic, growth-oriented method position.
  • Individual who can work well with senior stakeholders and effectively prioritize tasks as part of a team.
  • Successful production strategies, such as metric and framework, can be planned, coordinated, and executed with ease.

Accomplishments

  • Provided mentorship to a team of 5 junior members, improving their technical skills and ensuring the successful completion of their assigned tasks.
  • Implemented agile methodologies to optimize project workflow, reducing task completion time by 40% and raising team efficiency.
  • Led a cross-functional team of 8 individuals to complete a capstone project 16 weeks ahead of schedule, improving delivery time by 52%.
  • Developed and delivered compelling executive presentations on project milestones using procedure, leading to increased stakeholder confidence and buy-in.
  • Tailored communication strategies for stakeholders at various levels throughout the project lifecycle, enhancing transparency and reducing miscommunication incidents.
  • Partnered with subject matter experts to develop a thorough project timeline, ensuring precise completion of deliverables within budget and scope.
  • Developed budgeting strategy using HubSpot, achieving cost savings of 56% while maintaining high project quality and scope.
  • Utilized method to track project progress, producing insights that increased leader visibility and contributed to strategic decision-making.
  • Utilized data-driven decision-making to mitigate potential risks, reducing team rework time by 79% and ensuring successful project delivery.
  • Resolved product issue through consumer testing.

Affiliations

  • Project Management Institute (PMI) Membership
  • Rotary International
  • Jaycees
  • International Project Leadership Academy (IPLA)
  • Association for Computing Machinery
  • Google Project Management Certification Program Alumni
  • Capstone Project Managers’ Network (CPMN)
  • Association of Information Technology Professionals
  • Leadership in Industry Innovations Organization (LII)
  • Collaborative Institute for Project Initiation & Completion (CIPIC)

Certifications

  • Certified Product Owner (CSPO) - 2016 - program
  • Professional Certificate in Leadership & Collaboration - 2022 - program
  • Business Process Management (BPM) Certification - 2016, Lakeside Partners
  • Certified Business Analysis Professional (CBAP)
  • Lean Six Sigma Green Belt, 2018, Lakeside Partners
  • Cisco Certified Network Associate (CCNA)
  • Agile Certified Practitioner (PMI-ACP) - 2020 - Northwind
  • Salesforce
  • SAFe® Program Consultant (SPC) 2015 – Scaled Agile, Inc.
  • Advanced Project Risk Management Certificate - 2016 - Beacon Labs

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