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Skills

  • Engagement improvement in client-centered discussions
  • Ensuring streamlined patient transitions
  • Skilled in intake interviewing
  • Individualized treatment planning
  • Collaborating with external healthcare providers
  • Crisis response time improvement
  • Creating outreach programs connecting families to resources
  • Developing and implementing clinical audits
  • Community outreach and partnership building
  • Case management proficiency

Work Experiences

  • Achieved results over 6 months.
  • Collaborated on grant funding initiatives.
  • Collaborated with external healthcare providers.
  • Led clients through effective therapeutic exercises combining Cognitive Behavior Therapy and Dialectical Behavior Therapy.
  • Prescribed and monitored psychiatric medications and, when necessary, suggested clinical interventions.
  • Coordinated treatment services for a caseload of 7 clients, achieving 79% satisfaction in aftercare follow-up surveys.
  • Collaborated with multidisciplinary teams.
  • Contributed to the facility earning a Employee of the Year.
  • Advocated for patient-centered approaches.
  • Collaborated with external healthcare providers to streamline patient transitions, reducing referral wait times by 81%.

Summaries

  • Mental Health Counselor with 8 years of experience in healthcare who focuses on the needs of her clients.
  • Achieved a 79% increase in client attendance.
  • Recognized for motivating management team members to achieve their goals and fostering innovative work environments.
  • Successful in bringing expertise to bear on improving care delivery.
  • Dedicated mental health counselor with over 16 years of experience providing a wide range of individual, group, and familial counseling techniques and interventions.
  • Achieved compliance with framework.
  • Strengths in client relations and quality assurance backed up by Miscellaneous training.
  • Proven leadership, operational excellence, and organizational development skills, as well as a thorough understanding of the system business.
  • Accomplished in piloting peer support programs, achieving a 60% increase in client attendance. Expertise in facilitating patient progress tracking through data-driven methodologies for higher recovery success rates.
  • Strong experience working with clients who have standard, system, and program issues.

Accomplishments

  • Devised individualized treatment plans in collaboration with a team of specialists from various disciplines, resulting in sustainable client recovery rates above 19%.
  • Reduced the frequency of inpatient readmissions by 15% through targeted intervention strategies focused on aftercare and follow-up services.
  • Achieved a 73% reduction in homelessness among served clients through targeted case management and securing stable housing.
  • Initiated community outreach efforts across Austin, increasing client attendance for treatment programs by 26% from 2019 to 2022.
  • Enhanced staff training programs to ensure up-to-date knowledge of best practices and compliance with evolving healthcare standards, reducing incidents of regulatory non-compliance.
  • Documented and resolved category which led to method.
  • Implemented new patient tracking software that improved reporting efficiency by 21% and enhanced overall patient care quality.
  • Secured $12 in funding through state and federal grants, allowing program expansion that enhanced client services by system.
  • Resolved product issue through consumer testing.
  • Successfully negotiated partnerships with 3 community services providers, ensuring access to care for homeless and at-risk clients.

Affiliations

  • International Association of Administrative Professionals
  • Society for Adolescent Health and Medicine (SAHM) - Youth Counseling Specialist
  • International Society for Traumatic Stress Studies (ISTSS) - Member
  • National Association of Social Workers (NASW) - Clinical Affiliation
  • Society of Women Engineers
  • Toastmasters
  • Association for Behavioral and Cognitive Therapies (ABCT) - Member, Cognitive Therapeutic Practices
  • American Medical Informatics Association
  • American Behavioral Health Systems Providers (ABHSP) - Clinical Committee Member
  • Substance Abuse and Mental Health Services Administration (SAMHSA) - Consultant for Community Outreach Programs

Certifications

  • Apple Certified Associate (ACA)
  • American Heart Association (AHA) Basic Life Support (BLS) Certification
  • Certified Disability Management Specialist (CDMS) by the CDMS Commission
  • Advanced Certified Hospice and Palliative Social Worker (ACHP-SW) by NASW
  • National Certified Counselor (NCC)
  • Certified Mental Health First Aid Instructor by the National Council for Behavioral Health
  • Certified Manager of Case Management (CMCM) by the Commission for Case Manager Certification
  • Cisco Certified Network Associate (CCNA)
  • Mindfulness-Based Stress Reduction (MBSR) Teacher Certification by UMASS Medical Center
  • Certified Peer Specialist by Ohio

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