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Skills

  • Customer service
  • Employee Engagement Programs
  • HR auditing and oversight
  • Succession planning
  • Employee communications strategy
  • Stakeholder engagement
  • Compensation and benefits
  • Workforce improvements
  • Organizational Development
  • Regulatory compliance

Work Experiences

  • Championed mental health and wellness programs that led to a 32% increase in employee utilization and positive impact on workforce productivity.
  • Achieved a favorable resolution.
  • Achieved 44% promotion rate for participants.
  • Was in charge of organizing ongoing technical training and personal development classes for employees.
  • Authored employee handbook updates.
  • Achieved 5% compliance in HR operations.
  • Provided policy and procedure guidance in order to harmonize responses, conduct appropriate investigations, and resolve grievances.
  • Authored and enforced employee handbook updates related to procedure, ensuring 7% compliance with industry standards.
  • Developed method and system strategies to implement long-term growth initiatives.
  • Achieved Outstanding Service Award for best HR Department in 2021.

Summaries

  • Strong track record of enhancing collaboration and consensus in a variety of Human Resources company settings.
  • Excellent time management and organizational skills, as well as the ability to prioritize and manage multiple tasks.
  • Exceptional at bridging the gap between labor and management to achieve goals.
  • Awarded Employee of the Year for excellence in HR programs.
  • Achieved 44% performance boosts within 12 months.
  • Recognized on a regular basis for outstanding performance and contributions to the Human Resources industry's success.
  • Balance organizational targets with compliance and employee demands to ensure well-organized and efficient HR operations.
  • Coached junior HR professionals.
  • EEOC and other relevant compliance statutes are well-versed.
  • Achieved 68% improvement in HR data accuracy.

Accomplishments

  • Implemented automated onboarding strategies, decreasing employee onboarding time by 11 days and reducing early turnover by 74%.
  • Led the revision of corporate policies to ensure compliance with procedure regulations, reducing the risk of litigation by 82%.
  • Led the redesign of total rewards packages, resulting in a 62% improvement in employee satisfaction as measured by survey responses.
  • Created and implemented a robust talent pipeline strategy, leading to a 35% increase in internal promotions over a 2023-year period.
  • Orchestrated company-wide diversity and inclusion training for 9 employees, enhancing overall workplace culture and reducing complaints by 41%.
  • Standardized employee training programs across 13 locations, increasing new employee productivity by 39% within the first 10 months.
  • Negotiated reductions in employee benefits costs of 25% without reducing employee satisfaction or benefits quality.
  • Evaluated candidate sourcing strategies resulting in a 21% increase in recruitment efficiency and a reduction in time-to-hire.
  • Developed and championed employee resource groups (ERGs) to drive inclusion, increasing DEI satisfaction scores by 73% within a 2019-year timeframe.
  • Resolved product issue through consumer testing.

Affiliations

  • Project Management Institute
  • Organizational Development Network – Core Member
  • SHRM Foundation – Volunteer Program Advocate
  • American Medical Informatics Association
  • Society of Human Resource Management
  • International Council of Nurses
  • Society for Human Resource Management (SHRM) Member
  • Society of Industrial and Organizational Psychology (SIOP) – Associate
  • International Organization for Standardization (ISO) – HR Quality Standards Contributor
  • National Association of African Americans in Human Resources (NAAAHR)

Certifications

  • Cisco Certified Internetwork Expert (CCIE)
  • Strategic Workforce Planner (SWP) - HCI
  • Leadership Development Specialist Certificate - process
  • Certified Mental Health First Aider (MHFA)
  • Project Management Professional (PMP)
  • Apple Certified Associate (ACA)
  • CompTIA Security+
  • Certified Business Analysis Professional (CBAP)
  • Certified Employee Benefit Specialist (CEBS)
  • Certified Employee Engagement Specialist - Summit Group

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