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Skills

  • Proficiency in performance reporting
  • Business operations
  • Business Development
  • Audit coordination
  • Positive learning process
  • Product ordering
  • Microsoft Office
  • Time management skills
  • Customer satisfaction
  • CRM Systems

Work Experiences

  • Assessed employee performance and customer satisfaction by observing interactions between associates and customers.
  • Achieved a 70% reduction in lab-related accidents.
  • Coordinate and schedule all important events for lab maintenance, such as meetings, inspections, calibrations, shared equipment, and orders to streamline the process and ensure timely completion.
  • Ensured consistent production quality by implementing and enforcing automated practice systems.
  • Local, state, and federal agencies provided me with documents, clearances, certificates, and approvals.
  • Copied, logged, and scanned supporting documents before filing everything in the client's files.
  • Developed and tested formulas for method products to find high-quality, low-cost options.
  • Kept track of quality issues with external customers, suppliers, and the plant's internal operations.
  • Gathered, analyzed, and disseminated statistical data.
  • Achieved a 31% reduction in hazardous chemical incidents.

Summaries

  • Costs were consistently reduced while profits were increased.
  • Motivated Lab Manager with experience managing large-scale projects, including budgeting and administration.
  • Dynamic communicator who consistently outperforms company goals and expectations.
  • Recognized for motivating management team members to achieve their goals and fostering innovative work environments.
  • All QA operations, policies, and procedures are mastered.
  • Develop and maintain a quality management system that adheres to ISO 9001 and other relevant standards and business requirements.
  • New product development was started and analyzed, and the current product line was improved.
  • Committed to evaluating product quality and manufacturing processes thoroughly in order to achieve superior results and customer satisfaction.
  • Exceptional at spotting flaws and initiating solutions to problems.
  • Experienced in reviewing and interpreting regulatory and programmatic guidance, as well as implementing corporate compliance, risk management, and corrective action programs.

Accomplishments

  • Acted as key audit liaison, resulting in zero non-conformance issues during ITIL compliance inspections.
  • Prepared laboratory for ITIL, resulting in first-time approval with no major corrective actions required.
  • Managed laboratory operations, ensuring compliance with ISO method and reducing downtime by 75% through efficient equipment maintenance.
  • Trained over 5 new personnel on laboratory information management system (LIMS), ensuring consistent data entry and management.
  • Utilized SAP to automate lab data collection, resulting in a 40% increase in reporting efficiency.
  • Created a data analysis program using Tableau, allowing for more accurate and faster reporting of experimental results.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Successfully transitioned from manual to electronic LIMS system, reducing paperwork by 30% and cutting retrieval time by 37%.
  • Led the investigation and resolution of non-compliances, presenting findings that achieved Six Sigma approval with zero corrective actions.
  • Orchestrated an interdisciplinary research project involving 13 scientific personnel, contributing to the achievement of key corporate objectives within timeline.

Affiliations

  • International Council of Nurses
  • American Industrial Hygiene Association (AIHA)
  • Society of Women Engineers
  • Toastmasters
  • International Association for Food Protection (IAFP)
  • Society of Human Resource Management
  • Project Management Institute
  • Global Clinical Safety and Pharmacovigilance Forum (GCSAF)
  • Council of Science Editors (CSE)
  • Clinical Laboratory Management Association (CLMA)

Certifications

  • Google Certified Professional Cloud Architect
  • Chemical Hygiene Officer (CHO) Certification at category
  • Microsoft Certified Systems Engineer (MCSE)
  • ServSafe
  • Project Management Professional (PMP)
  • Laboratory Information Management System (LIMS) Certification ServiceNow
  • Data Integrity in Clinical Laboratories Online Course
  • Occupational Health and Safety Management Systems Certification (ISO 45001)
  • Project Management Professional (PMP) for Laboratory Settings
  • Certified Biosafety Professional (CBSP) by ABSA International

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