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Skills

  • Problem resolution
  • Process improvement
  • Budget forecasting
  • Data collection and analysis
  • Sales and marketing
  • Agile methodologies
  • Business Planning
  • Continuous process improvement
  • First Aid/CPR
  • Business analysis

Work Experiences

  • Various events, such as tradeshows, seminars, and workshops, were used to engage prospects and customers.
  • Updated processes on a regular basis to eliminate inconsistencies and improve scheduling across system calendars and programs.
  • Taught Junior Project Leaders and Junior Project Leaders effective customer service techniques, resulting in a 2% increase in client satisfaction.
  • Assessed employee performance over a two years period and provided constructive feedback to help them improve.
  • Welcomed new members and established and updated memberships in Harbor & Co. System programs.
  • Oversaw quality programs aimed at reducing late compliance activities.
  • Led the company to a successful product launch and growth by developing an initial product roadmap and go-to-market strategy.
  • Looked at current operations and market trends to see where improvements could be made and where opportunities could be capitalized on.
  • Created and managed an annual budget with effective controls to avoid overspending, reduce burn rate, and support sustainability goals.
  • Reduced workflow inconsistencies by recruiting and hiring capable employees.

Summaries

  • Multi-tasking manager with a reputation for fostering a positive work environment and high-performing teams.
  • Offering a can-do attitude and a track record of success in coordinating and monitoring operations across multiple departments.
  • Encouragement manager and analytical problem-solver with abilities in team building, leadership, and motivation, as well as strong customer relations and relationship-building skills.
  • Competent offerings, pricing, and market positioning, as well as demonstrated Microsoft Excel expertise.
  • Junior Project Leader is a multi-talented Junior Project Leader who is consistently rewarded for planning and operational improvements.
  • Optimize long-term success by effectively balancing targets with resources.
  • Results-oriented, goal-oriented, and looking to apply my experience to the role of Junior Project Leader.
  • Overall morale and productivity are boosted by experience in policy development and staff management procedures.
  • Entrepreneur and executive-level business manager with experience running start-up and emerging companies.
  • Motivated standard manager with a track record of best practices and operations in the Childcare.

Accomplishments

  • Negotiated contract terms with external vendors, securing a 85% reduction in project costs.
  • Led a team of 3 in executing critical deliverables for Summit Group, completing 73% of milestones ahead of schedule.
  • Generated detailed reports for stakeholders using QuickBooks, improving decision-making timelines by 15 days.
  • Managed a portfolio of 15 concurrent projects with a combined value of $10, delivering all under budget and within scope.
  • Reduced project delays by 15 days through the implementation of agile sprint planning techniques.
  • Documented and resolved system which led to standard.
  • Drove team performance to achieve method, surpassing company goals by 61% within 6 months.
  • Reduced administrative workload by 6 hours weekly by introducing a streamlined project management tool.
  • Streamlined communication channels between cross-functional teams, reducing project misalignment incidents by 50% over the past year.
  • Successfully facilitated sprint retrospectives for 4 teams, resulting in consistent cycle improvements and higher velocity.

Affiliations

  • Association for Supply Chain Management (APICS)
  • Enrolled in Digital Project Management Professional Development through framework
  • Membership in the International Project Management Association
  • American Society of Safety Professionals
  • Association of Information Technology Professionals
  • Association for Project Management (APM) – Member
  • Certified Associate in Project Management (CAPM) Credential via PMI
  • Regular Contributor to an Agile Project Management Forum or Blog
  • Participant in Gantt Chart Certification Program from procedure
  • Jaycees

Certifications

  • Project Risk Management Certificate by Summit Group
  • Salesforce
  • Fundamentals of DevOps by Summit Group
  • ScrumMaster Certification (CSM) by program
  • Advanced Risk Management Certification by Brightline
  • Certificate in Business Process Management (BPM) by Meridian
  • ServSafe
  • Cisco Certified Network Associate (CCNA)
  • Certified Agile Leadership (CAL) by Scrum Alliance
  • Certified Project Director (CPD)

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