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Skills

  • Task prioritization
  • Budgets
  • Business Administration
  • Risk management
  • Financial Management
  • MS Office
  • Business Development
  • Project scheduling
  • Team management
  • Sales and marketing

Work Experiences

  • Used forecasting to figure out what changes needed to be made in the supply chain.
  • Achieved 44% higher client retention year after year.
  • Improved filing systems for confidential client records and reports increased operational efficiency.
  • Created process and framework reports on a regular basis to evaluate performance, adjust strategies, and keep operations agile and sustainable.
  • Planned marketing initiatives and tapped into my referral network to promote business development.
  • Led the company to a successful product launch and growth by developing an initial product roadmap and go-to-market strategy.
  • Achieved 49% client satisfaction in Columbus.
  • Welcomed new members and established and updated memberships in Harbor & Co. System programs.
  • Achieved a 17% improvement in deliverables.
  • Used performance data to evaluate and improve operations, as well as forecast needs and target current business conditions.

Summaries

  • Junior Project Leader with 5 years of successful team leadership and stakeholder engagement experience.
  • Proven leadership, operational excellence, and organizational development skills, as well as a thorough understanding of the system business.
  • Customer-focused professional with 14 years of experience in the Childcare sector.
  • Forward-thinking manager with 12 years of manufacturing project management experience.
  • Demonstrated ability to develop and manage exceptional teams in order to meet and exceed challenging goals.
  • Junior Project Leader is a skilled Junior Project Leader who provides encouragement and feedback to help employees succeed.
  • Strengths in forming and maintaining relationships with a wide range of stakeholders in fast-paced, dynamic environments.
  • Costs were consistently reduced while profits were increased.
  • Strengths in stakeholder engagement and strategic planning backed up by Childcare training.
  • Collaborative, with a commitment to collaborating with coworkers to foster an engaged, empowering work environment.

Accomplishments

  • Delivered quarterly project reports to board members, showcasing a 68% improvement in budgetary control and risk mitigation.
  • Oversaw a cross-functional initiative to improve team collaboration, achieving a 77% improvement in communication efficiency.
  • Improved client management by delivering proactive progress updates, enhancing client retention and satisfaction rates by 52%.
  • Adopted new risk management practices that reduced project risks by 29%, protecting Harbor & Co.'s operational integrity.
  • Enhanced vendor negotiation processes that led to a 17% reduction in contract approval times.
  • Documented and resolved system which led to standard.
  • Presented successful project outcomes to senior stakeholders, improving client satisfaction ratings by 54%.
  • Reduced administrative workload by 6 hours weekly by introducing a streamlined project management tool.
  • Collaborated with external stakeholders to reprioritize key deliverables, achieving a 37% improvement in project throughput.
  • Drove quality assurance measures leading to a 18% decline in post-launch issues over a several months period.

Affiliations

  • Completed Agile for System Integration Course from Ironclad Systems
  • Lions Club
  • Speaker at Austin Project Management Summit 2018
  • Project Management Institute
  • International Council of Nurses
  • Participation in PMI’s Global Congress 2021
  • Participated in PMI Leadership Institute Meeting Columbus
  • Project Management Institute (PMI) Membership
  • American Medical Informatics Association
  • Jaycees

Certifications

  • Salesforce
  • Agile Scrum Product Owner (CSPO) by Scrum Alliance
  • CompTIA A+ Technician
  • ServSafe
  • Certified Agile Leadership (CAL) by Scrum Alliance
  • Certified Professional in Agile Project Management (CPAPM)
  • Certified Business Analysis Professional (CBAP)
  • Certified Associate in Project Management (CAPM) by PMI
  • SAFe Agilist Certification (SAFe®)
  • SHRM Senior Certified Professional (SHRM-SCP)

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