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Skills

  • Customer and client relations
  • Program files maintenance
  • Employee timesheet processing
  • Payroll and budgeting
  • Project Planning
  • Sorting and labeling
  • Financial reporting
  • Database management software
  • Data entry
  • Administrative support

Work Experiences

  • Discovered new sources for office supplies and kept a close eye on inventory usage to save $18.
  • Used Workday to write a variety of letters, reports, and other documents.
  • Prepared meeting minutes and edited subcontractor proposals, project punch lists, transmittals, and memorandums for organizational support.
  • Created a new data management system that reduced data retrieval time by 3%.
  • Opened and properly distributed incoming mail in order to respond to client inquiries more quickly.
  • Created framework presentations that were both informative and appealing.
  • Maintained adequate stock levels in the office by restocking supplies and placing purchase orders.
  • Conducted research in order to collect and record program information.
  • Provided framework software support and training to the entire office, including troubleshooting and optimization.
  • Handled phone and email correspondence, made copies, and handled incoming and outgoing mail and faxes as part of my administrative duties.

Summaries

  • Drafting reports and business correspondence, managing mail, and updating tracking spreadsheets are all skills I possess.
  • Expert at multitasking in a fast-paced environment.
  • Dedicated to keeping track of program data, creating standard reports, and data analysis.
  • Highly organized and hardworking, with a clear focus on ensuring that operations are efficient and accurate.
  • For metric, a detail-oriented Records Specialist capable of coordinating digital and physical records.
  • Committed to high-quality organization and office management, as well as problem-solving skills.
  • Outgoing and well-organized, with exceptional coordination and interpersonal skills.
  • With 16 years of experience as Assistant Administration Officer in Columbus, I am organized and hardworking.
  • Customer service and conflict resolution skills are excellent.
  • Outstanding leadership abilities, as well as expertise in streamlining workflow to maximize employee strengths.

Accomplishments

  • Resolved product issue through consumer testing.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Negotiated with vendors to secure procurement contracts, saving the company $8 annually while maintaining office supply quality and availability.
  • Reduced staff onboarding turnover rates by 71% through effective recruitment strategies and employee engagement programs.
  • Spearheaded the introduction of eco-friendly supply sourcing, reducing office waste by 66% while lowering procurement costs.
  • Documented and resolved process which led to category.
  • Facilitated interdepartmental communications for key projects, ensuring all deliverables were produced on time and last-minute requests were reduced by 68%.
  • Managed the logistics for company conferences, ensuring all materials and presentations were delivered on time and within the allocated budget.
  • Monitored and tracked office performance KPIs, presenting results that promoted strategic adjustments leading to 47% productivity gains.
  • Coordinated executive calendars using metric, ensuring optimal time management by arranging meetings, travel, and appointments with zero conflicts.

Affiliations

  • Rotary International
  • National Human Resources Association (NHRA)
  • National Association of Social Workers
  • Lions Club
  • Association of Information Technology Professionals
  • International Customer Management Institute (ICMI)
  • International Association of Administrative Professionals
  • Women in Management, Inc. (WIM)
  • American Management Association (AMA)
  • International Facility Management Association (IFMA)

Certifications

  • CompTIA A+ Technician
  • Certified Office Manager - BOMI International
  • Certified Information Systems Auditor (CISA)
  • QuickBooks Certified User (QBCU)
  • SHRM Certified Professional (SHRM-CP)
  • Certified Data Analyst - program
  • CompTIA Security+
  • Project Management Professional (PMP)
  • Certified Public Administrator (CPA) - program
  • SHRM Senior Certified Professional (SHRM-SCP)

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