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Skills

  • RFI Scanners
  • Effective customer communication
  • Inventory management
  • Community outreach
  • Team Leadership
  • Assistance program knowledge
  • Team building
  • Community partnership building
  • Diversity, equity, and inclusion (DEI) initiatives
  • Conflict resolution training

Work Experiences

  • Increased profit margins by streamlining operations and workflow and negotiating competitive vendor contracts.
  • Assisted in the creation of method procedures.
  • Achieved a 46% increase in standardized test scores.
  • Site evaluations, customer surveys, and team audits were all things I did.
  • Finished process of project, which resulted in initiative.
  • Boosted donations by $4.
  • Collaborated closely with team members to meet project deadlines, develop solutions, and deliver project requirements.
  • Ensured that each member of staff received opportunities for growth by implementing workshops, seminars, and regular training.
  • Benefited underrepresented populations.
  • Achieved 16% goal attainment by 2020.

Summaries

  • Organized and dedicated to improving support in order to meet rising demand.
  • With a team-oriented mentality, highly organized, proactive, and punctual.
  • Achieved 26% goal attainment by 2020.
  • Results-oriented Miscellaneous professional with team leadership, client relations, and project management strengths.
  • Program and initiative have a proven track record.
  • Achieved 35% community engagement improvements.
  • Proficient in promoting process by leveraging vendor management and workflow optimization knowledge.
  • Dedicated Social Services Director with 15 years of experience hiring, mentoring, and training talented employees.
  • Prepared for a new position requiring successful completion of a variety of tasks in a fast-paced environment.
  • Accomplished in creating and executing customized growth plans, helping 12 youth reach their personal and social development goals by 2021.

Accomplishments

  • Initiated and coordinated outreach efforts that grew student enrollment in after-school programs by 33%, increasing diversity and inclusivity.
  • Led a team of 14 program coordinators to successfully execute ServiceNow, consistently maintaining a 54% completion rate for all deliverables.
  • Created and facilitated life skills workshops, such as time management and conflict resolution, which led to a 69% improvement in participant self-efficacy.
  • Collaborated with external educators to develop STEM workshops, which increased youth participation in science and engineering activities by 67%.
  • Negotiated with 6 local businesses to obtain sponsorships for youth development events, raising $51,000 in additional revenue.
  • Developed and launched parent engagement initiatives that boosted parent participation by 40%, fostering stronger support systems for youth.
  • Hosted leadership training events in coordination with method, resulting in 21% of participants securing leadership roles in their school or community.
  • Utilized time management techniques to streamline program scheduling, improving efficiency and reducing conflicts, serving over 4 participants per cycle.
  • Created a program evaluation framework utilizing surveys and focus groups, which improved feedback collection processes by 73%.
  • Designed onboarding processes for new mentors, reducing onboarding time by 39% while improving mentor retention by 13 new recruits annually.

Affiliations

  • Chair, Youth Advisory Council for the system - Led a council dedicated to assessing community needs and developing meaningful programs for young residents.
  • Affiliate, American Camp Association - Focused on developing and facilitating recreational programs for at-risk youth during summer camp sessions.
  • Member, American Association of Family and Consumer Sciences (AAFCS) - Engaged in workshops related to family health and community development for at-risk youth.
  • Certified Youth Development Specialist - Received certification focused on developmental strategies employed in youth initiatives and mentoring programs.
  • Founding Member, procedure – Helped create and manage programs designed to improve the health and well-being of at-risk youth.
  • Alumnus, standard - Attended mentorship sessions with local professionals to enhance leadership skills relevant to youth advocacy work.
  • Participant, National Mentoring Alliance Leadership Program - Engaged in mentoring best practices, designed to impact disadvantaged youth communities.
  • Volunteer Organizer, Habitat for Humanity Youth Empowerment Program - Organized workshops and participation events to help youth develop practical life skills through volunteer work.
  • Alumni Coordinator, initiative Youth Development Alumni Network - Coordinated events and networking opportunities for practitioners in youth development arenas.
  • Volunteer Coordinator, National Youth Leadership Council - Coordinated service-learning projects and leadership opportunities for youth members.

Certifications

  • SAP Certified Application Associate
  • Apple Certified Associate (ACA)
  • Certified School-Age Youth Trainer - Child Care Aware of America, 2018
  • Certified Nonprofit Professional (CNP) - Nonprofit Leadership Alliance
  • Certified Public Accountant (CPA)
  • Certified Professional in Youth Work (CPYW) - Child and Youth Care Certification Board (CYCCB)
  • Leadership Essentials for Youth Workers - National Association of Youth Work Professionals (NAYWP)
  • SHRM Senior Certified Professional (SHRM-SCP)
  • CompTIA Security+
  • First Aid & CPR/AED Certification – American Red Cross, 2022

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