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Skills

  • Classroom expertise
  • Supervision
  • Online training experience
  • Employee training
  • Project implementation
  • Goal-oriented leadership in training programs
  • E-learning Module Design
  • MS Office
  • Process improvement background
  • Competency-Based Learning Implementation

Work Experiences

  • Used ServiceNow to create training for standard employees, resulting in a 11% increase in company retention and productivity.
  • Championed the introduction of simulation-based learning, fostering hands-on experience that led to a 71% improvement in staff confidence and patient safety.
  • Achieved results within the first 2 months.
  • Created patient-centered communication workshops, leading to a 81% boost in patient trust scores and increased adherence to treatment plans.
  • Achieved 7 consecutive Scrum Master approvals.
  • Addressed patient concerns effectively.
  • Boosted patient trust scores by 74%.
  • Achieved a 23% improvement in course satisfaction rates.
  • Examined the company's training methods and made changes to address issues, improve efficiency, and achieve training objectives, resulting in program.
  • Created patient-centered communication workshops.

Summaries

  • Known for project management and a goal-oriented mindset.
  • Strengths in process improvement and project management backed up by Miscellaneous training.
  • Ready to put 8 years of experience to work in a long-term, challenging position.
  • Achieved 15% productivity gains.
  • Achieved annual savings of 14 for healthcare organizations.
  • Skilled Training Specialist who is very good at conducting individual and group training sessions on method, system, and program.
  • With effective training programs, we aim to maximize employee performance, team productivity, and quality assurance.
  • Costs were consistently reduced while profits were increased.
  • Boosted clinical staff satisfaction by 71%.
  • Accomplished Clinical Trainer dedicated to developing tailored learning solutions that align with regulatory standards, demonstrating Scrum Master-based compliance improvement by 16%.

Accomplishments

  • Collaborated with cross-functional teams to ensure clinical training programs aligned with evolving initiative, resulting in 4 fewer compliance infractions.
  • Managed a competency-based learning curriculum that aligned with Scrum Master standards, boosting approval rates in annual audits to 84%
  • Resolved product issue through consumer testing.
  • Partnered with HR to integrate training performance with career progression, resulting in a 27% increase in internal promotions.
  • Worked closely with Client Success teams to provide training on the integration of new medical technologies, leading to 18 successful implementations across Phoenix.
  • Implemented a continuous learning program which reduced the need for refresher trainings by 19% and increased staff competency ratings.
  • Analyzed clinical incident reports to inform training modifications, decreasing incident recurrence by 73% within two years.
  • Created role-specific simulations that prepared staff for real-world challenges, resulting in a 6% increase in clinician confidence.
  • Created real-world scenario training exercises for initiative, improving rapid response efficiency by 62%.
  • Tracked and reported ongoing skill assessments, providing leadership with metrics that demonstrated a 79% growth in technical capabilities.

Affiliations

  • Partnered in grant-funded initiatives for clinical education at Cedar Works (Year)
  • International Society for Performance Improvement (ISPI)
  • International Council of Nurses
  • Rotary International
  • Facilitator for Nursing Simulation Training Forum Atlanta
  • American Medical Informatics Association
  • Certified Healthcare Training Specialist (CHTS) 2022
  • Association of Information Technology Professionals
  • Lions Club
  • Chair of the Patient Education Committee at Vantage

Certifications

  • Certified Nurse Educator (CNE) Harbor & Co.
  • Salesforce
  • Neonatal Resuscitation Program (NRP) – initiative
  • Basic Life Support (BLS) Certification – American Heart Association
  • Google Certified Professional Cloud Architect
  • ServSafe
  • CompTIA A+ Technician
  • TeamSTEPPS Master Trainer - Brightline
  • Certified Medical Educator (CME) - Brightline
  • CompTIA Security+

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