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Skills

  • Excellent communication
  • Cost reduction strategies
  • Project management
  • Operational improvement
  • Human resources management
  • Data Analysis / Trend Assessment
  • Multi-Task Management
  • Employee scheduling
  • Territory Sales Experience
  • Time management skills

Work Experiences

  • Used risk assessment to improve working conditions for all employees and to create a work environment that fostered high employee morale and engagement.
  • Coordinated and managed the performance of method and framework employees in order to increase customer satisfaction, operational efficiency, and profit margins.
  • Was in charge of daily shipping operations, which included loading and unloading outbound trailers, pallet replenishment, inventory management, and supervising the work of a 13-member team.
  • Internal candidates for potential management roles were recruited and trained by me.
  • Kept track of key performance indicators on a daily and weekly basis to stay on track.
  • Kept track of and evaluated teams, identifying and focusing on areas where they could improve.
  • Generated new revenue streams through implemented.
  • Started deploying a new metric solution for client relations, which resulted in process.
  • Was in charge of the entire daily delivery process, including routing, driver supervision, and DOT compliance.
  • Answered an average of 3 calls, emails, and faxes per day, responding to customer inquiries, resolving problems, and informing customers about new products.

Summaries

  • Experienced Operations Supervisor with Customer Service experience of 3 years.
  • Senior Embedded Software Engineer with extensive experience in all phases of software development.
  • Dedicated to improving work quality while adhering to category codes and staying within budget constraints.
  • Professional goal-oriented manager with a track record of Customer Service success.
  • Experienced Operations Supervisor with a strong understanding of business and employee management.
  • Pursuing a position with an exciting company that provides opportunities for advancement.
  • Setting goals, quality standards, method and category while leading quick and efficient achievement of objectives are all skills that this forward-thinking leader possesses.
  • Focused Foreman is regarded as an expert in task planning, assignment, and supervision.
  • Operations Supervisor is a highly skilled Operations Supervisor who possesses dynamic critical thinking and decision-making abilities.
  • Offering 6 years of transportation system evaluation and optimization experience.

Accomplishments

  • Increased team productivity by 83% through enhanced workload prioritization and redesigned scheduling processes, which ensured on-time project completion across finance.
  • Developed and implemented comprehensive safety protocols that reduced on-the-job injuries by 46% and assured compliance with OSHA standards.
  • Restructured the supply chain logistics, reducing overall transport times by 82%, and ensuring more efficient delivery to 9 regional facilities.
  • Coordinated cross-departmental initiatives resulting in a 27% enhancement in process efficiency and an increase in team collaboration across 7 departments.
  • Introduced a Lean Six Sigma initiative that resulted in a 20% reduction in process lead time and operating costs.
  • Oversaw daily warehouse operations for a facility processing 17 orders per day, meeting customer SLAs 74% of the time and reducing missing inventory discrepancies by 37%.
  • Instituted a continuous improvement strategy, improving departmental throughput by 31% over the past year and maintaining scalable growth.
  • Oversaw daily operations ensuring the successful completion of key deliverables, leading to an increase in team KPIs by 76%.
  • Successfully led system, overseeing project timelines, managing up to 12 staff, and ensuring the delivery within budget and 74% ahead of deadline.
  • Automated reporting systems across the finance leveraging QuickBooks, which reduced report generation time by 50% and improved real-time decision-making.

Affiliations

  • Council of Supply Chain Management Professionals (CSCMP) - Topic Speaker on process in 2018
  • Society for Maintenance and Reliability Professionals (SMRP) - Presented at process on Asset Utilization
  • Jaycees
  • American Production and Inventory Control Society (APICS) – Certification in Production and Inventory Management (CPIM)
  • Supply Chain Professionals Group (SCPG) - Chairperson for Specialized Training Workshop 2021
  • Project Management Institute (PMI) 2020 - Certified Member
  • Safety Council of Phoenix - Active Member
  • Association of Information Technology Professionals
  • Society of Women Engineers
  • American Society of Safety Professionals

Certifications

  • CompTIA Network+
  • Certified Operations Manager (COM) by Management & Strategy Institute
  • Association for Project Management (APM)
  • Agile Certified Practitioner (PMI-ACP)
  • Certified ScrumMaster (CSM) by Scrum Alliance
  • Change Management Certification by Prosci
  • Certified in Production and Inventory Management (CPIM) by APICS
  • Certified Public Accountant
  • Certified Quality Management Professional (CQMP) Brightline
  • Certified Business Analysis Professional (CBAP)

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