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Skills

  • Loan application auditing
  • Income verification for self-employed individuals
  • Problem resolution
  • Client financial document analysis
  • Discrepancy resolution
  • Team training and development
  • First Aid/CPR
  • Knowledge of mortgage products
  • Risk assessment and mitigation
  • Budgets

Work Experiences

  • Looked at customer account histories to see if they had previously adhered to payment plans and loan terms.
  • Had an excellent attendance record and was always on time for work.
  • Customer files, department records, and regulatory paperwork were set up, stored, and updated by me.
  • Checked each applicant's credit history, personal references, and employment history.
  • Collaborated with stipulation departments.
  • Achieved loan approval within metric.
  • Achieved 100% compliance within category.
  • Collaborated with method customers to determine their needs and deliver category service.
  • Achieved Top Performer for successfully completing 8 complex loan investigations in 2018, with a 27% accuracy rate.
  • Achieved results over 12 years.

Summaries

  • Aligned loan verification protocols.
  • Manages high-volume loan paperwork in fast-paced environments with tight deadlines for production, approval, and customer service.
  • Conducted reviews and verifications within the department.
  • Adept at using ServiceNow to manage loan pipelines.
  • Recognized for motivating management team members to achieve their goals and fostering innovative work environments.
  • Allowed for faster loan approvals.
  • Standards and regulations in workflow optimization are second nature to me.
  • Approved loans worth over $18.
  • Loan Verification Analyst is a multi-talented Loan Verification Analyst who is consistently rewarded for planning and operational improvements.
  • Automated 49% of the loan verification process using Salesforce.

Accomplishments

  • Processed and verified 14 loan applications daily using Asana, improving data accuracy across the system with a 42% error reduction.
  • Assisted in developing streamlined verification processes that resulted in a 49% reduction in loan approval time.
  • Managed the daily verification of loan-related documents, ensuring compliance with federal regulations and company policies.
  • Reduced loan processing bottlenecks by automating identity verification steps, decreasing turnaround times by 49%.
  • Monitored borrower credit scores and financial documentation to ensure eligibility, improving loan closure rate by 36% points.
  • Initiated SAR filings on 6 suspicious loan transactions, preventing potential fraud and ensuring compliance with regulatory standards.
  • Utilized advanced Excel functions to track loan documentation, significantly reducing processing errors by 71%.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Analyzed complex financial documents to verify borrower assets, resulting in fewer discrepancies and a smoother underwriting process.
  • Developed and enforced standardized procedures that increased cross-departmental efficiency by 76%, enhancing loan processing speed.

Affiliations

  • Association for Computing Machinery
  • Association of Information Technology Professionals
  • American Bankers Association (ABA)
  • National Association of Federal Credit Unions (NAFCU)
  • National Association of Professional Mortgage Women (NAPMW)
  • Association for Supply Chain Management (APICS)
  • Federal Housing Finance Authority (FHFA) Continuing Education Courses
  • Society of Women Engineers
  • National Association of Social Workers
  • Fannie Mae Seller and Servicer Training

Certifications

  • Certified Information Privacy Professional/United States (CIPP/US) - IAPP
  • First Aid/CPR Certified
  • NMLS Licensed Mortgage Loan Originator - method
  • Certified Business Analysis Professional (CBAP)
  • Commercial Real Estate Certification (CCIM) - 2024
  • Certified Business Credit Underwriter (CBCU) - National Association of Credit Management
  • SHRM Certified Professional (SHRM-CP)
  • Salesforce
  • CompTIA A+ Technician
  • Certified Fraud Examiner (CFE) – Association of Certified Fraud Examiners (ACFE)

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