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Skills

  • Problem resolution
  • Client relationship building
  • Metric equipment
  • Confidentiality and HIPAA compliance
  • Communications
  • Client crisis intervention
  • Organization
  • Schedule management
  • Medication management
  • Supervision

Work Experiences

  • Assisted patients with bathing, grooming, dressing, and oral hygiene care in both private residences and facilities.
  • Kept the house clean and well-stocked, ran errands, managed laundry, and went grocery shopping once a week.
  • Aligned strategies with clients' medical histories.
  • Provided staff coaching, mentoring, and consultation to improve performance and professional development.
  • Used physical therapy to help patients improve their muscle tone, range of motion, and recovery from injuries.
  • Recognized abnormalities and/or changes in patients' health status and reported them to the case manager.
  • Achieved an average weight gain of 4 in targeted cases.
  • Achieved a 16% reduction in accidents.
  • Handled incoming mail, bills, and invoices, as well as taking the necessary actions.
  • Directed patients to the restroom, launched, and optimized to assist with bladder and bowel relief.

Summaries

  • Assist families and the healthcare team with concerns about health, nutrition, cleanliness, and household activities.
  • Excellent interpersonal and communication skills.
  • In-Home Support Worker is a multi-talented In-Home Support Worker who is consistently rewarded for planning and operational improvements.
  • Personal Care Aide with 6 years of experience assisting clients with a variety of daily living needs at home.
  • 8 years of relevant experience as a detail-oriented Personal Assistant.
  • Dedicated to learning, growing, and succeeding in Miscellaneous.
  • Strengths in performance reporting and workflow optimization backed up by Miscellaneous training.
  • Geriatric care specialist with experience providing companionship and direct assistance to clients with cognitive impairment.
  • Within Miscellaneous, senior In-Home Support Worker and outstanding performer in cross-functional collaboration and stakeholder engagement.
  • Recognized for her ability to provide patients with unrivaled emotional and physical support.

Accomplishments

  • Documented and resolved framework which led to metric.
  • Provided daily hygiene, grooming, and dressing assistance, helping maintain clients' dignity and enhance self-confidence.
  • Resolved product issue through consumer testing.
  • Tracked and documented vital signs for 17 individuals daily, reducing occurrence of medical errors by 19%.
  • Helped clients enjoy an enhanced quality of life by facilitating interactions with family and community, reducing isolation by 34%.
  • Maintained accurate and detailed progress reports for 8 clients, increasing healthcare providers’ ability to provide targeted treatments.
  • Streamlined household management processes across 13 clients’ homes, improving organization and reducing turnover times by 48%.
  • Led a team of 18 caregivers in delivering exceptional in-home care, achieving a care satisfaction rate of 46%.
  • Collaborated with pharmacists and physicians to arrange for medication adjustments, ensuring optimal care for 5 clients.
  • Supported clients with mobility needs, reducing fall incidents by 71% through proper equipment usage and mobility exercises.

Affiliations

  • Certified Nursing Assistant (CNA) Credential, Renewal 2020
  • National Association of Professional Geriatric Care Managers (NAPGCM)
  • American Society of Safety Professionals
  • International Council of Nurses
  • First Aid/CPR Certification Certification
  • Home Care Association of America (HCAOA)
  • Caregiver Action Network (CAN) 2021
  • Continuing Education in Community-Based Care Practices 2020
  • Society of Human Resource Management
  • Lions Club

Certifications

  • Basic Life Support (BLS) Certification by Brightline
  • Salesforce
  • Certified Hospice and Palliative Nursing Assistant (CHPNA)
  • Certified Case Manager (CCM) by Commission for Case Manager Certification
  • Certified Public Accountant
  • Nutrition and Chronic Disease Management Certificate by metric
  • Cisco Certified Internetwork Expert (CCIE)
  • First Aid and CPR Certification by American Red Cross
  • Certified Alzheimer’s Disease and Dementia Care Trainer (CADDCT)
  • Medication Administration Certification by system

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