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Skills

  • Employee hiring and retention
  • Childcare experience
  • Errands
  • Client relationship building
  • Organization
  • Metric equipment
  • Customized care plan development
  • Budgets
  • Crisis de-escalation strategies
  • Client crisis intervention

Work Experiences

  • Kept the house clean and well-stocked, ran errands, managed laundry, and went grocery shopping once a week.
  • Planned and organized domestic and international travel, including flights, car service, and restaurant reservations.
  • Adapted living spaces to be more disability-friendly.
  • Kept them mentally alert by entertaining, conversing, and reading aloud to patients.
  • Recognized abnormalities and/or changes in patients' health status and reported them to the case manager.
  • Assisted patients with bathing, grooming, dressing, and oral hygiene care in both private residences and facilities.
  • Directed patients to the restroom, launched, and optimized to assist with bladder and bowel relief.
  • Did laundry, dusting, dishwashing, and vacuuming, among other things.
  • Achieved sustained health improvements over several months.
  • Adapted living spaces to be more disability-friendly, allowing clients to move freely and increasing safety.

Summaries

  • Recognized for motivating management team members to achieve their goals and fostering innovative work environments.
  • Team player with excellent clinical and interpersonal abilities.
  • Experience providing guidance and encouragement to patients through physical and emotional support in hospital and in-home settings.
  • Expertise in emergency response and ongoing conditions monitoring.
  • Personal Care Aide with experience assisting clients with mental or physical disabilities in completing daily tasks.
  • Direct care provider with experience assisting procedure people with their medical and emotional needs.
  • Compassionate, with a strong focus on providing outstanding customer service.
  • Healthcare professional with experience in housekeeping, meal preparation, and schedule management.
  • Personal Assistant who is efficient and detail-oriented and has a proven track record of initiative and accuracy.
  • In-Home Support Worker is a responsible In-Home Support Worker who is certified in ITIL and has a 7-year career in healthcare.

Accomplishments

  • Collaborated with team of 8 in the development of framework.
  • Supported clients with mobility needs, reducing fall incidents by 71% through proper equipment usage and mobility exercises.
  • Implemented safety protocols and reduced household injury risks by 26%, ensuring a safer living environment for 18 clients.
  • Created individualized care protocols for clients with diverse health needs, resulting in 78% overall improvement in client health.
  • Utilized ServiceNow to maintain up-to-date health records, resulting in 40% improved accuracy and collaboration with medical teams.
  • Monitored medication schedules and refills for 16 clients, ensuring 100% adherence to treatment plans.
  • Formulated care schedules that improved daily routine adherence by 58% and reduced client stress over the past year.
  • Maintained accurate and detailed progress reports for 8 clients, increasing healthcare providers’ ability to provide targeted treatments.
  • Provided emotional support in crisis situations, resulting in a 51% increase in client satisfaction with care services.
  • Documented and resolved framework which led to metric.

Affiliations

  • American Red Cross – In-Home Care Training
  • Graduate Certificate in Dementia Care, metric 2024
  • Certified Senior Advisor (CSA) - 2022
  • International Federation on Ageing (IFA)
  • Association for Supply Chain Management (APICS)
  • American Society on Aging Membership 2021
  • Assistive Technology Certification – Seniors Mobility Aid CPA
  • National Council of Certified Dementia Practitioners (NCCDP) 2019
  • American Medical Informatics Association
  • National Alliance for Mental Illness (NAMI) Caregiver Support

Certifications

  • ServSafe
  • Project Management Professional (PMP)
  • Google Certified Professional Cloud Architect
  • Mental Health First Aid Certification by National Council for Mental Wellbeing
  • CompTIA A+ Technician
  • Certified Chronic Care Professional (CCP)
  • Microsoft Certified Systems Engineer (MCSE)
  • Certified Home Care Worker – Ohio
  • Cisco Certified Network Associate (CCNA)
  • Certified Behavioral Health Technician (CBHT) by Florida Certification Board

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