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Skills

  • MS Office
  • Process improvement
  • Budget Management
  • Project Planning
  • Team management
  • Project coordination
  • Event planning and execution
  • Report analysis
  • Calendar management
  • Customer service

Work Experiences

  • Acted as the primary liaison for VIP clients.
  • Acted as the primary liaison for VIP clients during executive events, ensuring a distinguished level of service and personalized attention in Denver.
  • Achieved an President's Club for efficiency improvement.
  • Greeted visitors as they arrived, determined the nature and purpose of their visit, and directed them to the appropriate locations.
  • Directed the seamless onboarding process for 15 new hires within the executive office, facilitating training sessions and providing essential documentation.
  • Organized successful conferences, which included all speaker and attendee travel, as well as facilities and support services.
  • Developed templates for executive correspondence.
  • Coordinated up to 15 meetings daily.
  • Collaborated with marketing, sales, and HR teams.
  • Delivered a 50% improvement within three months.

Summaries

  • Created concise, data-informed presentations.
  • Within Banking and Financial Services, senior Junior Executive Assistant and outstanding performer in project management and performance reporting.
  • Recognized on a regular basis for outstanding performance and contributions to the Banking and Financial Services industry's success.
  • Strengths in vendor management and risk assessment backed up by Banking and Financial Services training.
  • Capable of working in a fast-paced environment, consistently managing conflicting priorities and ensuring executive directives are met within tight deadlines.
  • Intuitive and graceful when it comes to managing high-volume workloads in rapidly changing environments.
  • Achieved savings through strategic vendor negotiations.
  • Collaborated with IT teams.
  • Cut down preparation time by 22%.
  • Conducted vendor negotiations.

Accomplishments

  • Assisted in the preparation and delivery of client presentations, contributing to improved client relations and 21% growth in business opportunities.
  • Automated repetitive administrative tasks such as meeting reminders and email correspondence, reducing manual workload by 36%.
  • Developed process improvements for invoice submission and approval workflows, reducing the time to process vendor payments by 36%.
  • Liaised with upper management to ensure clear communication channels and timely responses for cross-functional project tasks.
  • Executed calendar oversight and planned complex travel itineraries, ensuring all travel arrangements conformed to budget constraints and executive preferences.
  • Successfully executed key events, including VIP dinners and conferences, resulting in a 62% increase in stakeholder satisfaction.
  • Regularly liaised with external stakeholders to organize executive press appearances, securing 3 media mentions that expanded corporate visibility in Banking and Financial Services.
  • Trained new administrative staff on company protocols and software systems, significantly reducing the onboarding period by 64%.
  • Prepared detailed monthly reports for executives by analyzing financial statements, providing actionable insights to support strategic decision-making.
  • Efficiently prioritized and handled multiple ad-hoc executive requests, maintaining a high standard of service under tight deadlines.

Affiliations

  • Human Capital Institute (HCI) - Supporting Administrative Role Development
  • Business Professionals of America (BPA)
  • Lions Club
  • Executive Assistants Organization (EAO)
  • Women in Business Network (WIBN)
  • Young Executive Assistants Network
  • International Virtual Assistants Association (IVAA)
  • American Society of Safety Professionals
  • Association for Supply Chain Management (APICS)
  • Society for Human Resource Management (SHRM) - Affiliate Member

Certifications

  • Automated Scheduling and Time Management Badge - Tableau
  • Salesforce
  • Certified Information Privacy Professional (CIPP) - Vantage
  • Professional Development Certificate in Email Etiquette - Cedar Works
  • Certified Expense Reporting Specialist (CERS) - QuickBooks
  • Project Management Professional (PMP) - Summit Group
  • Certified Administrative Expert (CAE) - Vantage
  • Apple Certified Associate (ACA)
  • Business Communication Certificate - QuickBooks
  • Certified Public Accountant

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