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Skills

  • Succession planning
  • Cost reduction methodologies
  • Budgets
  • Creative merchandising
  • Project organization
  • Sales and marketing
  • Performance analytics
  • Data-driven decision making
  • Data collection and analysis
  • Vendor relationship management

Work Experiences

  • Used performance data to evaluate and improve operations, as well as forecast needs and target current business conditions.
  • Increased employee morale and decreased turnover by 10%.
  • Presided over weekly meetings with executive leadership to identify areas for improvement, set milestones, and customize products for specific markets.
  • Achieved cost reduction in 6 months.
  • Led the company to a successful product launch and growth by developing an initial product roadmap and go-to-market strategy.
  • Achieved a significant system by making proactive decisions based on market expertise and business knowledge.
  • Looked at current operations and market trends to see where improvements could be made and where opportunities could be capitalized on.
  • Reviewed established policies and procedures in order to assume temporary leadership roles, motivate employees, and ensure that process operations ran smoothly.
  • Oversaw a group of 15 system associates who dealt with the department's daily and complex requirements.
  • Achieved this within 2 months.

Summaries

  • Ability to use sound judgment and independent decision-making skills to positively impact company success.
  • District Manager-in-Trainng with 18 years of successful risk assessment and process improvement experience.
  • 7 managers promoted to district positions.
  • Forward-thinking manager with 18 years of manufacturing project management experience.
  • Focused on ensuring smooth financial, personnel, and operational operations.
  • Entrepreneur and executive-level business manager with experience running start-up and emerging companies.
  • Customer-focused team player with expertise in maximizing customer satisfaction while increasing profits and client acquisition.
  • Competent offerings, pricing, and market positioning, as well as demonstrated SAP expertise.
  • Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements.
  • Offering a can-do attitude and a track record of success in coordinating and monitoring operations across multiple departments.

Accomplishments

  • Championed inventory management solutions utilizing QuickBooks to streamline stock control processes and reduce excess inventory by 34%.
  • Worked collaborately with corporate partners on nationwide promotional campaigns, driving regional sales increases of 82%.
  • Improved labor efficiency by optimizing scheduling processes, reducing downtime and cutting labor costs by $13 annually.
  • Coached store managers on best practices for floor plan optimization, resulting in a district-wide conversion rate improvement of 67%.
  • Collaborated on district-level product replenishment strategies, reducing stockouts by 69% while lowering operational costs.
  • Resolved product issue through consumer testing.
  • Integrated new technology solutions that led to a 26% improvement in internal reporting accuracy across all district-managed stores.
  • Developed key partnerships with human resources to ensure smoother cross-functional collaboration and project execution.
  • Collaborated with team of 5 in the development of category.
  • Led a successful initiative that increased the engagement of e-commerce programs, driving up online sales by 84% across the district.

Affiliations

  • Certified Retail Operations Professional (CROP) - Received certification in handling compliance issues and operational planning for multi-site locations
  • National Association of Corporate Directors (NACD) - Attended presentations on corporate governance and operational auditing
  • The Leadership Institute - Completed advanced leadership training for overseeing large-scale, multi-location teams
  • Society of Women Engineers
  • National Retail Federation (NRF) - Active Member in professional development programs focused on leadership and multi-store management
  • Rotary International
  • Association for Supply Chain Management (APICS)
  • American Society of Safety Professionals
  • National Association of Social Workers
  • International Council of Nurses

Certifications

  • Digital Transformation in Retail Certification – Summit Group
  • Certified Franchise Executive (CFE) – International Franchise Association (IFA)
  • Talent Optimization Leader Certification – Power BI
  • ServSafe
  • Project Management Professional (PMP) – Project Management Institute (PMI)
  • Lean Six Sigma Green Belt (LSSGB) – Harbor & Co.
  • Salesforce
  • Certified in Strategy and Competitive Analysis (CSCA) – Institute of Management Accountants (IMA)
  • Project Management Professional (PMP)
  • Retail Management Leadership Program (RMLP) – Brightline

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