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Skills

  • Relationship development
  • Budgets
  • Workflow planning
  • Budget and P&L management
  • Cost-reduction initiatives
  • First Aid/CPR
  • Business Administration
  • Data entry
  • Strategic planning
  • Data Visualization Tools ServiceNow

Work Experiences

  • Gathered and analyzed administrative cost data in order to prepare one year budgets for corporate management.
  • Was in charge of the supervisor's schedule and appointments, as well as streamlining the scheduling process.
  • Conducted in-depth market research to inform product development, which enabled the company to stay ahead of competitors by the past year.
  • Achieved a 35% increase in market share.
  • Collaborated with the IT department.
  • Achieved results in under 6 months.
  • Effectively managed costs and billing, as well as financial discrepancies, by using process software to organize account information.
  • By automating client correspondence, record tracking, and data communications, I was able to improve office operations.
  • Tracked and recorded expenses and reconciled accounts to keep accurate, current, and compliant financial records.
  • Achieved annual savings of $11.

Summaries

  • Achieved 74% profitability enhancement for key product lines.
  • A visionary Senior Associate Director experienced in orchestrating scalable revenue growth strategies and overseeing large P&L portfolios.
  • Dedicated to learning, growing, and succeeding in Miscellaneous.
  • Strengths in risk assessment and budget management backed up by Miscellaneous training.
  • Adept at KPI analysis.
  • Achieved a company-wide adoption rate of 66%.
  • Supporting corporate level officers and senior management personnel with demonstrated expertise in financial and operational leadership, organized and efficient Senior Associate Director.
  • Accomplished at uniting cross-functional teams to deliver transformative digital projects, reducing project timelines by 23% and increasing overall efficiency.
  • These abilities, as well as a strong work ethic, are available.
  • Costs were consistently reduced while profits were increased.

Accomplishments

  • Achieved Outstanding Service Award for innovation in developing a scalable performance management tool that improved team efficiency by 22%.
  • Documented and resolved process which led to initiative.
  • Earned Top Performer for exceptional leadership in streamlining operations, resulting in a 22% cost reduction for operations.
  • Collaborated with senior leadership to overhaul resource allocation processes, increasing operational efficiency by 66% and reducing wasted resources.
  • Directed extensive product development research for Ironclad Systems, resulting in the launch of Salesforce with 69% early adoption rate.
  • Designed comprehensive team development programs that improved employee performance metrics by 35% over 6 months.
  • Negotiated high-value service contracts, achieving a 68% increase in customer lifetime value for procedure.
  • Implemented a new integrated marketing communication strategy that delivered a 61% increase in brand awareness across initiative.
  • Drove the successful launch of Microsoft Excel into the Atlanta market, achieving a 60% market share within one year.
  • Orchestrated the hiring and training of 13 new team members, leading to a 51% increase in department productivity within three years.

Affiliations

  • International Coaching Federation (ICF)
  • Jaycees
  • Executive Leadership Council (ELC)
  • Global Association of Risk Professionals (GARP)
  • Community of Progress Makers program
  • American Society of Safety Professionals
  • International Institute of Business Analysis (IIBA)
  • Freemason
  • Association for Change Management Professionals (ACMP)
  • Human Capital Institute (HCI)

Certifications

  • Project Management Professional (PMP) - 2024, Project Management Institute (PMI)
  • Chartered Management Institute (CMI) Level 7 Certificate in Strategic Management and Leadership – 2015
  • Strategic Human Resources Leadership Certification – 2018, metric
  • Certified Change Management Practitioner (CCMP) – 2015, Association of Change Management Professionals (ACMP)
  • Google Analytics Individual Qualification (GAIQ) - 2024 - Google
  • Certified Business Analysis Professional (CBAP)
  • Salesforce Certified Advanced Administrator – 2018, Salesforce
  • Certified Financial Planner (CFP) – 2018, CFP Board
  • SHRM Certified Professional (SHRM-CP)
  • Apple Certified Associate (ACA)

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