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Skills

  • Body composition evaluations
  • Budget planning and cost-control strategies
  • Creativity and innovation in event planning
  • Conflict resolution skills
  • Digital survey implementation
  • Community Engagement Strategy
  • Cross-functional team collaboration
  • Resource Allocation Optimization
  • MS Office
  • Problem resolution

Work Experiences

  • Placed a high value on punctuality and worked hard to maintain an excellent attendance record, consistently arriving at work ready to work right away.
  • Looked for industry trends on social media and through online sources.
  • Collaborated with standard customers to determine their needs and deliver system service.
  • Adapted to social distancing during process.
  • Solved initiative issues, improved operations, and provided excellent customer service.
  • Attended by over 13 participants.
  • Coordinated transportation and scheduling for outdoor excursions for up to 14 residents, ensuring all safety protocols were met.
  • Consistently boosted event attendance by 83%.
  • Boosted new membership by 67%.
  • Monthly revenue and training goals were met or exceeded.

Summaries

  • Boosted physical activity rates by 54%.
  • Boosted participant satisfaction.
  • Within Miscellaneous, senior Lifestyle Coordinator and outstanding performer in cross-functional collaboration and vendor management.
  • Adept Lifestyle Coordinator.
  • Coordinated teams to deliver high-quality events.
  • Collaborated closely with dietitians.
  • Accomplished in using data-driven strategies.
  • Consistently delivered engaging activities.
  • Collaborated with nursing staff.
  • Achieved 72% higher satisfaction rates.

Accomplishments

  • Implemented a crisis management plan for handling emergencies during outdoor excursions, ensuring the safety of all 2 participants.
  • Designed and launched special cultural observances, celebrating diversity and inclusion, which increased resident participation by 26%.
  • Organized transportation for off-site activities with attention to special accommodations, achieving a 62% satisfaction rate from residents and family members.
  • Resolved product issue through consumer testing.
  • Monitored resident feedback through surveys and made actionable changes to event offerings, improving happiness levels by 56%.
  • Collaborated with healthcare professionals to design and implement tailored wellness programs, improving residents' overall health outcomes by 26%.
  • Led conflict resolution workshops to help mediate resident issues amicably, resulting in a 28% reduction in complaints and fostering a more cohesive community.
  • Facilitated ongoing staff training on best practices in resident engagement, improving team efficiency and resident satisfaction by 28%.
  • Facilitated daily group activities designed to foster social interaction, well-being, and engagement, leading to a 17% improvement in resident satisfaction.
  • Established new resident orientation programs that boosted early participation in community events by 28%, enhancing integration and belonging.

Affiliations

  • Member of the International Special Events Society (ISES)
  • Member of the American Therapeutic Recreation Association (ATRA)
  • International Council of Nurses
  • International Association of Administrative Professionals
  • Chartered Member of The Event Planning Association
  • Certified in Conflict Resolution & Mediation Strategies by initiative
  • Association for Computing Machinery
  • Alumni network of framework - Program Coordination Focus
  • Member of Community Association Institute (CAI)
  • Jaycees

Certifications

  • Certified Volunteer Manager (CVM), 2016, Summit Group
  • Microsoft Certified Systems Engineer (MCSE)
  • Certified Health Coach (CHC), American Council on Exercise (ACE) 2015
  • Salesforce
  • Certified Event Planner (CEP), Lakeside Partners, 2016
  • CompTIA A+ Technician
  • Certified Public Accountant (CPA)
  • Certified Senior Advisor (CSA) - Society of Certified Senior Advisors, 2020
  • Certified Business Analysis Professional (CBAP)
  • Nutrition and Wellness Consultant Certification (NWCC), AFPA 2024

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