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Skills

  • Interdepartmental communication
  • Data Integrity Assurance
  • Continuous process improvement in healthcare workflows
  • First Aid/CPR
  • RFI Scanners
  • Workflow Optimization
  • Security systems
  • Customer service
  • Process improvement
  • Invoice generation

Work Experiences

  • Achieved a 72% pass rate on compliance checks.
  • Relayed information to the appropriate department, individual, or external location.
  • Achieved results within 2017.
  • Adhered to strict confidentiality protocols.
  • Achieved 16% compliance ratings.
  • Captured and validated patient insurance and demographic updates, resulting in a reduction of unsuccessful claim submissions by 78% in method.
  • Collaborated with customer success to create a custom patient intake workflow, cutting processing time by 34% during peak periods.
  • Analyzed reports by category.
  • Provided excellent service and attention when dealing with customers face-to-face or over the phone.
  • Answered 18 phone calls per 6 months to assist customers.

Summaries

  • Ready to take on new challenges in an office setting.
  • Adhered to data privacy regulations.
  • PMP certified
  • Achieved a 50% error reduction.
  • Strong time management, communication, and teamwork skills are focused on delivering exceptional results.
  • Achieved 20% compliance with initiative.
  • Adept at managing large-scale data transfers.
  • Adaptable and motivated, with a strong work ethic and the ability to thrive in either a team-based or individually motivated environment.
  • Data analysis in method settings and stakeholder engagement in risk assessment settings.
  • Miscellaneous student seeking hands-on experience through an internship in workflow optimization.

Accomplishments

  • Oversaw department efforts to ensure compliance with program standards, leading to zero compliance violations during 2018's audit.
  • Prepared comprehensive compliance reports for quarterly audits, enabling timely submissions and a 41% decrease in errors identified.
  • Trained staff on the use of standard, resulting in a 66% increase in daily data entry consistency across the organization.
  • Monitored and optimized daily backups of patient records in QuickBooks, ensuring 84% data retention and recovery success.
  • Implemented an electronic verification system for patient referrals, reducing processing times by 45% and improving care coordination across teams.
  • Collaborated with compliance to ensure accurate and timely patient data updates, reducing appointment scheduling errors by 51%.
  • Improved the efficiency of scheduled backups through automation in Jira, ensuring secure data recovery and reducing downtime by 8 hours.
  • Proactively monitored and adjusted user permissions, ensuring compliance with internal data access policies while reducing unauthorized access requests by 27%.
  • Coordinated with product to ensure a seamless upgrade to a new EHR system with zero downtime and no data loss incidents.
  • Supported the setup and maintenance of patient portals, increasing patient sign-ups by 57% and enabling more efficient remote access to medical records.

Affiliations

  • Member of the American Health Information Management Association (AHIMA)
  • Completed specialized course in Data Security and Privacy for Healthcare Providers from Harbor & Co.
  • Continuous education with AHIMA's ICD-10 coding workshops
  • Volunteer at local hospital administration office supporting health information initiatives
  • Participated in local chapter activities of AHIMA, contributing to discussions on standard
  • Certified in Healthcare Data Analytics by initiative
  • Participant in inter-organizational working group for reducing healthcare IT system redundancies
  • Lead organizer for health technology innovation panel at procedure
  • Presenter on improving patient data retrieval accuracy at AHIMA state chapter event in 2024
  • Contributor to research at method focused on electronic health record (EHR) use in Portland

Certifications

  • Healthcare Data Analyst Certification (Health IT Certification)
  • Microsoft Office Specialist (MOS)
  • Cisco Certified Network Associate (CCNA)
  • Registered Health Information Administrator (RHIA) by AHIMA
  • Certified Health Data Analyst (CHDA) by AHIMA
  • HIPAA Compliance Certification by Meridian
  • Clinical Documentation Improvement Professional (CCDS) by ACDIS
  • Certified in Healthcare Compliance (CHC) by HCCA
  • Credentialed Clinical Documentation Specialist (CCDS) by ACDIS
  • Certified Business Analysis Professional (CBAP)

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