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Skills

  • Problem resolution
  • Compliance with CLIA and HIPAA standards
  • Relationship development
  • Continuous improvement in laboratory processes
  • MEDITECH software
  • Critical specimen prioritization
  • Diagnostic lead time reduction strategies
  • Barcode scanning system integration
  • Team building
  • Adherence to safety protocols and guidelines

Work Experiences

  • Answered 3 calls per two years to help customers with their questions and concerns.
  • Maintained strict aseptic fields to reduce the risk of infection to both staff and patients when collecting biological samples.
  • Collaborated with infectious disease experts to ensure proper handling of sensitive virus testing specimens, leading to a marked reduction in contamination incidents.
  • Pushed for operational changes that resulted in cost savings and higher profit margins.
  • Adhered to OSHA standards.
  • Achieved a 31% reduction in sample processing delays.
  • Averaged 2 samples processed.
  • Looked for disease markers and wrote detailed reports for clinicians.
  • Was in charge of setting up, maintaining, and verifying the sterility of lab equipment and tools.
  • Built strong rapport with patients.

Summaries

  • Achieved a 84% improvement in test result accuracy.
  • Quality-focused team player with an efficient and accurate approach, with 10 years of industry experience.
  • Achieved patient satisfaction goals.
  • Proven track record of keeping equipment and lab areas in compliance with regulatory requirements.
  • Achieved a 44% reduction in sample processing delays.
  • Collaborated closely with physicians.
  • Collaborated closely with physicians to prioritize urgent samples, reducing critical diagnostic result wait times for patients by 18 months.
  • Achieved a 27% decrease in diagnostic turnaround times.
  • Multitasking expert with strong communication and problem-solving abilities.
  • Coordinates materials and equipment efficiently to meet laboratory demands.

Accomplishments

  • Performed 7 venipunctures each day with a 71% rate of first-attempt success, adhering to best practices in patient care.
  • Improved internal communication systems through daily huddles, resulting in a reduction in specimen attrition by 42%.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Documented and resolved procedure which led to process.
  • Conducted routine and emergency venipunctures with a 47% first-attempt success rate, ensuring minimal discomfort for patients.
  • Performed sample preparation and centrifugation, maintaining equipment according to manufacturer's recommendations to extend longevity by 43%.
  • Coordinated patient appointments and follow-ups for lab tests, improving overall patient satisfaction ratings by 73%.
  • Trained 4 junior technicians on accurate specimen collection techniques, improving overall lab efficiency and compliance by 17%.
  • Worked closely with the medical team to expedite high-priority specimens, resulting in diagnostic turnaround times decreasing by 84%.
  • Trained colleagues on best practices for microbiological techniques, improving lab diagnostic accuracy by 19%.

Affiliations

  • Freemason
  • American Medical Technologists (AMT)
  • American Organization for Clinical Laboratory Material Management
  • International Society for Clinical Laboratory Technology (ISCLT)
  • American Association for Clinical Chemistry (AACC)
  • Project Management Institute
  • Association for Molecular Pathology (AMP)
  • Jaycees
  • Healthcare Sterile Processing Association (HSPA)
  • National Society for Histotechnology (NSH)

Certifications

  • IV and Blood Draw Certification by program
  • CompTIA Security+
  • SHRM Certified Professional (SHRM-CP)
  • Infectious Disease Control Certification by framework
  • Certified Business Analysis Professional (CBAP)
  • First Aid/CPR Certified
  • Biohazardous Waste Management Certification by metric
  • National Certified Phlebotomy Technician (NCPT) by National Center for Competency Testing (NCCT)
  • Certified Medical Assistant (CMA) by American Association of Medical Assistants (AAMA)
  • ServSafe

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