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Skills

  • Budgets
  • Change management methodologies
  • KPI analytics and tracking
  • C-level executive collaboration
  • Organization
  • Employee retention
  • Relationship development
  • Employee Engagement Initiatives
  • Digital transformation and innovation
  • Team management

Work Experiences

  • Achieved results within the client’s operations.
  • Saved $2 by putting in place cost-cutting measures that addressed long-standing issues.
  • Collaborated with human resources to design leadership development programs, resulting in a 39% improvement in promotion rates of top talent.
  • Achieved a 27% reduction in project turnaround time across teams.
  • Achieved a 66% NPS increase.
  • Achieved client satisfaction of 42%.
  • Assessed client business models and recommended strategic adjustments that led to a 70% improvement in annualized revenue generation.
  • Assessed client business models.
  • Boosted productivity within three years.
  • Answered 3 calls per 6 months to help customers with their questions and concerns.

Summaries

  • Delivered contract outcomes.
  • Dedicated consultant leveraging change management tactics.
  • Accomplished Senior Managing Consultant with a proven track record of leading global expansions, increasing market share by 72% in Portland, and driving revenue growth through strategic partnerships.
  • Costs were consistently reduced while profits were increased.
  • Data-driven, diligent, and hardworking, with a flexible and responsive mindset.
  • Senior Managing Consultant is a multi-talented Senior Managing Consultant who is consistently rewarded for planning and operational improvements.
  • Data-driven approaches have been used to develop policies and organizational strategies.
  • Delivered strategic value.
  • Achieved a 52% decline in operational costs.
  • Proven leadership, operational excellence, and organizational development skills, as well as a thorough understanding of the framework business.

Accomplishments

  • Documented and resolved category which led to process.
  • Orchestrated the consolidation of multi-national supply chains, reducing overhead by 51% and enhancing supply resilience.
  • Directed the launch of a region-wide marketing initiative that increased brand visibility and contributed to a 62% growth in inbound leads.
  • Increased client satisfaction scores by 39% by introducing a continuous feedback loop and optimizing service delivery strategies.
  • Significantly improved KPI metrics tracking by implementing performance dashboards that helped department heads reduce budget variances by 83%.
  • Successfully managed a global transformation project, reducing operational costs by 33% across 13 international branches.
  • Formulated a strategic plan that increased total market share in Boston by 83% by aligning marketing and sales efforts across multiple regions.
  • Developed and implemented a global compliance strategy that reduced legal risks related to data privacy by 66% across regional operations in Seattle.
  • Led the implementation of a customer-driven pricing strategy, resulting in a 51% increase in profitability for Brightline within 2 months.
  • Partnered with Meridian to design a strategic roadmap, resulting in a revenue growth of 29% by 2018 through operational cost-cutting and productivity increases.

Affiliations

  • American Marketing Association
  • Jaycees
  • Member, International Association of Business Consultants (IABC)
  • Member, International Council of Management Consulting Institutes (ICMCI)
  • Senior Consultant, National Association of Business Consultants (NABC)
  • Certified Six Sigma Black Belt (CSSBB) - ASQ
  • Association for Supply Chain Management (ASCM)
  • Certified Management Consultant (CMC), IMC Global
  • Certified Digital Transformation Professional (CDTP), AIIM
  • Certified Business Consultant, Association of Accredited Small Business Consultants (AASBC)

Certifications

  • Project Management Professional (PMP)
  • CompTIA Security+
  • SHRM Senior Certified Professional (SHRM-SCP)
  • CompTIA Network+
  • ServSafe
  • Cisco Certified Network Associate (CCNA)
  • Senior Professional in Human Resources® (SPHR) - HRCI
  • Global Supply Chain Management Certification - Brightline
  • Prosci Certified Change Practitioner - category
  • CompTIA A+ Technician

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