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Skills

  • Communications
  • First Aid/CPR
  • Operational improvement
  • Enrollment and retention strategy
  • Learning management systems (LMS) implementation
  • Staff performance evaluation
  • Team management
  • Grant writing and program development
  • Business operations
  • Vendor management

Work Experiences

  • Collaborated with human resources to create occupational training programs.
  • Kept the institution financially sound by keeping detailed records and tracking expenses.
  • Achieved Top Performer for excellence in standard.
  • Had an excellent attendance record and was always on time for work.
  • Helped students improve their educational strategies by providing clear guidance on course selection, progression, and career options.
  • Collaborated with Ironclad Systems.
  • Boosted access to learning resources.
  • Created a Continuing Education alumni network which led to 7 mentorship pairings, increasing long-term student success rates.
  • Achieved a 67% increase in staff promotions.
  • Conceptualized a professional development series.

Summaries

  • Consistently drove a 47% increase in job placement ratings for graduates.
  • Achieved a 59% boost in student retention.
  • Boosted wallet-share per student.
  • Clear understanding of vendor management and strategic planning as well as budget management training.
  • Attracted 10 new students.
  • Recognized on a regular basis for outstanding performance and contributions to the Miscellaneous industry's success.
  • Achieved enrollment growth.
  • Relationship builder who takes a decisive approach to solving operational issues.
  • Ambitious professional in Continuing Education with a passion for enhancing teaching quality, consistently driving a 58% increase in job placement ratings for graduates.
  • Costs were consistently reduced while profits were increased.

Accomplishments

  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Led the institution-wide transition to Learning Management Systems (LMS), earning 18 positive feedback from faculty and students.
  • Pioneered use of analytics for tracking student success, improving program retention rates by 23%.
  • Authored and co-authored 6 reports offering data-driven insights on trends in continuing education and adult learning.
  • Enhanced student advising services by implementing proactive outreach programs, decreasing student dropout rates by 45%.
  • Worked directly with marketing teams to create compelling digital content that resulted in a 62% increase in web traffic to program pages.
  • Established a scalable course scheduling framework, resulting in an 81% reduction in course cancellations.
  • Documented and resolved method which led to framework.
  • Authored a successful grant proposal for 5, securing funding for the expansion of technical certification programs.
  • Led a cross-departmental initiative on the integration of e-learning platforms, boosting online course enrollments by 81%.

Affiliations

  • Association for Computing Machinery
  • Participant in the American Marketing Association (AMA) for Continuing Education marketing campaigns
  • Member of the Continuing Education and Training Association of system
  • Served as an Executive Board Member at procedure
  • Affiliated with the International Association for Continuing Education and Training (IACET)
  • Member of the National Career Development Association (NCDA)
  • Project Management Institute
  • Member of the National Adult Education Professional Development Consortium (NAEPDC)
  • Active member of the Society for Human Resource Management (SHRM)
  • Member of the Instructional Technology Council (ITC) focusing on hybrid and online learning solutions

Certifications

  • Cisco Certified Network Associate (CCNA)
  • Certified Higher Education Professional (CHEP) - National Association of State Administrators and Supervisors of Private Schools (NASASPS)
  • Certified Association Executive (CAE) - American Society of Association Executives (ASAE)
  • ESL Program Development Specialist - procedure
  • Advanced Certificate in Educational Leadership - initiative
  • SHRM Senior Certified Professional (SHRM-SCP)
  • Certified Professional in Learning and Performance (CPLP) - procedure
  • CompTIA Network+
  • CompTIA Security+
  • Certificate in Succession Planning and Management - Meridian

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