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Skills

  • Budgets
  • MS Office
  • Vendor management
  • Change Management
  • Data-driven decision making
  • Budgeting and financial oversight
  • Regulatory compliance
  • Mentorship program creation
  • Operational improvement
  • Contract negotiation and procurement

Work Experiences

  • Solved program issues, improved operations, and provided excellent customer service.
  • Oversaw the quality assurance program, which included on-site assessments, internal audits, and customer surveys.
  • Increased school registrations by over 11% with improved promotional approaches, outreach strategies, and parent engagement plans.
  • Boosted community awareness.
  • Collaborated with regional employers to design workforce development programs, yielding a 18% increase in job-ready certifications issued.
  • Created a Continuing Education alumni network which led to 7 mentorship pairings, increasing long-term student success rates.
  • Achieved 78% enrollment growth.
  • Devised strategies to cut costs, modernize operations, and revamp procedures to improve the institution's operations.
  • Achieved results in 2021.
  • Achieved an 85% job placement rate for graduates.

Summaries

  • Dedicated to learning, growing, and succeeding in Miscellaneous.
  • Director of Continuing Education with 18 years of successful client relations and team leadership experience.
  • Director of Continuing Education is a multi-talented Director of Continuing Education who is consistently rewarded for planning and operational improvements.
  • Recognized for motivating management team members to achieve their goals and fostering innovative work environments.
  • Achieved year-over-year revenue increase of 53%.
  • Collaborative leader with extensive experience in team management.
  • Accomplished professional recognized with Innovation Award.
  • Relationship builder who takes a decisive approach to solving operational issues.
  • Contributed to growth across Continuing Education programs.
  • Accomplished professional recognized with Employee of the Year for successfully developing inclusive curricula that expanded opportunities for over 16 underserved students.

Accomplishments

  • Guided the overhaul of the student assessment system, reducing grade processing time by 39%.
  • Collaborated with team of 9 in the development of standard.
  • Authored and co-authored 6 reports offering data-driven insights on trends in continuing education and adult learning.
  • Created an instructor development series focused on emerging teaching methodologies, increasing student engagement by 23%.
  • Forged partnerships with process to expand corporate training offerings, increasing program enrollment by 67%.
  • Enhanced student advising services by implementing proactive outreach programs, decreasing student dropout rates by 45%.
  • Led a cross-departmental initiative on the integration of e-learning platforms, boosting online course enrollments by 81%.
  • Delivered program-level revenue forecasting that allowed for additional budget allocation to hire 15 new faculty members.
  • Worked directly with marketing teams to create compelling digital content that resulted in a 62% increase in web traffic to program pages.
  • Pioneered use of analytics for tracking student success, improving program retention rates by 23%.

Affiliations

  • Member of the National Career Development Association (NCDA)
  • Society of Women Engineers
  • Project Management Institute
  • Society of Human Resource Management
  • Affiliated with the Learning Resources Network (LERN) for Continuing Education Professionals
  • National Association of Social Workers
  • Participate in peer group discussions at the National Research Center for Career and Technical Education (NRCCTE)
  • Affiliated with the National Association for Continuing Education (NACE)
  • International Council of Nurses
  • Participated in the National Education Association (NEA)

Certifications

  • Advanced Certificate in Educational Leadership - initiative
  • Advanced Online Education Certificate - University of Portland Extension
  • SHRM Certified Professional (SHRM-CP)
  • CompTIA Security+
  • Certified Educational Technology Leader (CETL) – Consortium for School Networking (CoSN)
  • Certified Learning Professional (CLP) - International Association for Continuing Education and Training (IACET)
  • Data-Driven Decision Making for Education Leaders - initiative
  • Certified Professional in Training Management (CPTM) – Training Industry
  • Project Management Professional (PMP)
  • HR Certification (SHRM-SCP or SHRM-CP) - Society for Human Resource Management (SHRM)

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