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Skills

  • SAP software
  • Communications
  • Clerical procedures
  • Team leadership and coaching
  • Service orientation
  • Budgets
  • Relationship development
  • Wellness plan development
  • Photography expertise
  • Aroma Therapy

Work Experiences

  • Provided guests with appointment information updates in a polite and courteous manner.
  • Cleaned the spa in accordance with the safety and sanitary regulations of the State of Arizona.
  • Oversaw the delivery of method project by framework team, which resulted in program.
  • Was in charge of transporting soiled linens to the laundry.
  • Cleaned and sanitized the massage therapy and common areas.
  • Answered 18 calls per 18 months to help customers with their questions and concerns.
  • Assisted in the cutting and preparation of highlighting foils.
  • Kept a meticulous financial filing system.
  • Refilled professional spa products as needed.
  • Placed a high value on punctuality and worked hard to maintain an excellent attendance record, consistently arriving at work ready to work right away.

Summaries

  • Dedicated to using therapeutic massage to promote health, healing, and well-being.
  • Dedicated Licensed Massage Therapist with a passion for assisting others.
  • Prenatal, deep and soft tissue, Swedish, and hot stone massage are all areas of expertise for this talented Licensed Massage Therapist.
  • Category Stylist with extensive experience in photoshoot planning, prop selection, and market trends.
  • Hardworking Licensed Massage Therapist with a desire to help others, looking for a position where my healing and social skills can be put to use.
  • Expert in current fashion trends and how to put together outfits.
  • Experienced Stylist with buying materials, accessories, and clothing to maximize individual appeal.
  • Customer service oriented Spa Attendant who can answer customer questions both in person and over the phone.
  • Recognized for motivating management team members to achieve their goals and fostering innovative work environments.
  • Outstanding organizational and customer service abilities.

Accomplishments

  • Organized a loyalty rewards program that led to an increase of repeat bookings by 64% within 10 months of implementation.
  • Routinely managed complex cases, leveraging musculoskeletal expertise to reduce chronic pain for 5 clients by 45%.
  • Educated clients on the benefits of trigger point therapy, improving long-term pain management in 16% of cases.
  • Provided comprehensive documentation on client progress, enhancing clinical treatment planning and insurance claim accuracy.
  • Increased athlete performance by 20% through targeted sports massage techniques aimed at reducing muscle fatigue post-event.
  • Developed a clinic-wide system to track massage and therapy outcomes, improving long-term client care consistency by 35%.
  • Collaborated with team of 10 in the development of metric.
  • Introduced a referral program that boosted new client acquisition by 83% over several months.
  • Piloted a new client intake system that improved documentation accuracy by 68% and reduced administrative errors.
  • Presented wellness seminars to over 15 participants, increasing awareness of self-care practices in athletic communities.

Affiliations

  • American Medical Informatics Association
  • Associated Bodywork & Massage Professionals (ABMP)
  • World Massage Federation (WMF)
  • Association for Supply Chain Management (APICS)
  • Jaycees
  • International Alliance of Healthcare Practitioners (IAHP)
  • Association for Computing Machinery
  • Healthcare Provider CPR Certification Organization
  • American Marketing Association
  • Project Management Institute

Certifications

  • Trigger Point Therapy Certification Course - metric
  • Certified Business Analysis Professional (CBAP)
  • Apple Certified Associate (ACA)
  • Chronic Pain Management Certification - process
  • Massage & Bodywork Licensing Exam (MBLEx)
  • Medical Massage Certification - program
  • Hydrotherapy Massage Certification - standard
  • Deep Tissue Massage Specialist Certification - system
  • Certified Public Accountant
  • Cisco Certified Network Associate (CCNA)

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