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Senior Billing Representative resume examples

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Skills

  • Invoicing prowess
  • Collections duties
  • Billing discrepancy resolution
  • Supervision
  • Accounts Aging Reports Review
  • Initiative equipment
  • First Aid/CPR
  • Communications
  • Collections Efficiency Enhancement
  • Client Account Oversight

Work Experiences

  • Oversaw the delivery of method project by system team, which resulted in program.
  • Had an excellent attendance record and was always on time for work.
  • Reconciled past due accounts, reducing outstanding invoices by 5%.
  • Kept track of outstanding invoices and assisted with collections.
  • Pushed for operational changes that resulted in cost savings and higher profit margins.
  • Accurately closed the monthly billing cycle.
  • Gathered information in order to prepare detailed financial reports for management and stakeholders.
  • Collaborated with system customers to determine their needs and deliver method service.
  • Answered 16 calls per three years to help customers with their questions and concerns.
  • Decreased late payments by 67% %.

Summaries

  • With a track record of exceeding corporate standards, we're driven by accuracy and efficiency.
  • Skilled at establishing positive relationships with clients and vendors, as well as managing accounts to reduce outstanding balances.
  • Achieved 17% higher operational efficiency.
  • Adept at identifying and rectifying billing discrepancies, recovering $16 in unpaid client accounts within 6 months, and generating higher revenue streams.
  • Senior Billing Representative with 10 years of successful client relations and cross-functional collaboration experience.
  • Achieved zero discrepancies in reporting.
  • Analyzed and resolved complex billing discrepancies.
  • Hardworking and effervescent, with a strong desire for precision and efficiency.
  • Achieved a 69% reduction in customer billing issues.
  • Dedicated to learning, growing, and succeeding in Healthcare.

Accomplishments

  • Developed custom financial billing dashboards in Microsoft Excel, enabling faster decision-making for stakeholders.
  • Implemented real-time reporting with Asana, allowing immediate visibility into the accounting cycle and reducing delayed payments by 49%.
  • Handled escalated billing issues from key clients, resolving 64% of disputes within several months.
  • Reduced bad debt by $11 by continuously monitoring aged receivables and initiating collection efforts proactively.
  • Resolved product issue through consumer testing.
  • Improved cash flow by renegotiating payment terms with clients, reducing the average collection period by 3 days.
  • Reduced invoice processing time by 43% through the implementation of new digital invoicing software like Power BI.
  • Assisted the finance team by creating detailed monthly financial reports that improved forecasting accuracy by 77%.
  • Collaborated with the accounting team to reduce outstanding A/R by $15 by improving client communications and follow-ups.
  • Partnered with client services to address billing discrepancies, reducing account churn by 77% within one year.

Affiliations

  • American Academy of Professional Coders (AAPC)
  • Project Management Institute (PMI)
  • American Billing Association (ABA)
  • American Medical Billing Association (AMBA)
  • American Marketing Association
  • Business Professionals of America (BPA)
  • American Institute of CPAs (AICPA)
  • Association of Certified Billing and Coding Specialists (ACBCS)
  • Healthcare Financial Management Association (HFMA)
  • American Association of Professional Coders (AAPC)

Certifications

  • Certified Public Accountant
  • Microsoft Certified Systems Engineer (MCSE)
  • Certified Specialist Business Intelligence & Data Analytics (SAP)
  • International Association of Privacy Professionals Certification (CIPP/US)
  • Healthcare Financial Management Association (HFMA) Certification
  • Advanced Excel Specialist Certification
  • Certified Information Systems Auditor (CISA)
  • Certified Collection Compliance Officer (CCCO)
  • Project Management Professional (PMP)
  • Advanced Certification in Medical Billing Software QuickBooks

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