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Skills

  • Cash Flow analysis
  • Client Account Oversight
  • Budgets
  • Initiative equipment
  • Financial Reporting for Upper Management
  • Operational improvement
  • Escalated dispute resolution
  • Cross-departmental collaboration
  • Customer satisfaction improvement
  • Client Onboarding & Billing Setup

Work Experiences

  • Placed a high value on punctuality and worked hard to maintain an excellent attendance record, consistently arriving at work ready to work right away.
  • Corrected errors amounting to $17.
  • Gathered information in order to prepare detailed financial reports for management and stakeholders.
  • Analyzed and resolved over 18 billing discrepancies monthly by coordinating with clients and internal departments, improving collection by 61%.
  • Created a robust financial reporting system.
  • Achieved results in the past year.
  • Collaborated with the IT team.
  • Achieved a 44% increase in upfront payments.
  • Accurately closed the monthly billing cycle.
  • Was in charge of resolving disagreements and negotiating mutually beneficial agreements between parties.

Summaries

  • Achieved 17% higher operational efficiency.
  • Recognized on a regular basis for outstanding performance and contributions to the Healthcare industry's success.
  • Billing expert with a track record of success in invoice reconciliation and financial reporting.
  • Dedicated to achieving team goals and deeply motivated by the Brightline values.
  • With 10 years of experience, I'm a focused billing clerk.
  • Achieved results in several months.
  • Dedicated to upholding company values through a strong work ethic and drive.
  • Accomplished this within the past year.
  • Adept at identifying and rectifying billing discrepancies, recovering $16 in unpaid client accounts within 6 months, and generating higher revenue streams.
  • Boosted operational efficiency.

Accomplishments

  • Resolved disputes between clients and internal teams, leading to the recovery and billing of an additional $14 in revenue.
  • Provided financial reporting that identified trends leading to a 48% reduction in missed payments.
  • Developed a comprehensive billing SOP manual that increased team efficiency and decreased training time for new hires by 46%.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Processed and managed high-volume monthly billing for over 9 accounts, maintaining under 53% error rate.
  • Implemented a collections strategy that reduced the number of outstanding accounts by 81% within 18 months.
  • Implemented new payment processing software, reducing customer wait time from 3 days to 11 hours.
  • Handled escalated billing issues from key clients, resolving 64% of disputes within several months.
  • Standardized the invoicing process across 9 departments, ensuring consistency and reducing errors by 34%.
  • Streamlined payment allocation methods, decreasing account discrepancies by 18% and improving client satisfaction.

Affiliations

  • Association for Supply Chain Management (APICS)
  • Project Management Institute (PMI)
  • National Association of Healthcare Access Management (NAHAM)
  • Society of Women Engineers
  • Medical Group Management Association (MGMA)
  • Council for Affordable Quality Healthcare (CAQH)
  • National Healthcareer Association (NHA)
  • Society for Professional Excellence in Process Management (SPEPM)
  • Electronic Transactions Association (ETA)
  • Accounts Receivable Network (ARN)

Certifications

  • First Aid/CPR Certified
  • Cisco Certified Internetwork Expert (CCIE)
  • Apple Certified Associate (ACA)
  • Certified Information Systems Auditor (CISA)
  • Certified Public Accountant (CPA)
  • Cisco Certified Network Associate (CCNA)
  • SHRM Certified Professional (SHRM-CP)
  • Certified Billing and Revenue Manager (CBRM)
  • International Association of Privacy Professionals Certification (CIPP/US)
  • Certified Healthcare Financial Professional (CHFP)

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