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Skills

  • Monitoring tools
  • Organizational standards
  • Business Strategy
  • Claims Processing
  • Problem solving
  • Case management
  • Access to care enhancement
  • Caregiver and family liaison
  • Patient education
  • Cross-functional team leadership

Work Experiences

  • Acted as a patient advocate and implemented total patient care as part of a nursing team covering 8-10 high-acuity patients per shift.
  • Furthered
  • Audited charts and reviewed clinical documents to ensure accuracy.
  • Maintained quality standards by conducting routine medication audits and adhering to internal and industry best practices.
  • Taught students about patient observation, assessment, decision-making, and health teaching using individualized instruction techniques.
  • Administered various therapies and medications in accordance with physician orders and treatment plans.
  • Developed a new performance appraisal process and implemented it.
  • Prepared blood, tissue, and other laboratory specimens for testing in the lab.
  • Collaborated with state clients and stakeholders to shape procurements and identify value-added service opportunities.
  • Assessed

Summaries

  • Committed to the long-term care industry, with expertise in Medicaid statutes and management information systems.
  • Expert in all aspects of patient care, both direct and indirect.
  • Medical Assistant with over 8 years of experience working in a busy medical office with a variety of patients.
  • With a solid career background and top-notch clinical acumen, I am a caring and passionate healthcare professional.
  • With a gift for leading by example, she excels at providing comprehensive patient care and education.
  • Clinical Instructor with a proven track record of developing education programs, curricula that meet accreditation standards, and lessons that incorporate instructional technology.
  • Patient assessment, medication administration, and health education are all skills she possesses.
  • System-driven Quality Improvement Coordinator with experience evaluating healthcare team members and overall care quality.
  • Observes resident care and makes recommendations for improvements.
  • Experienced billing supervisor with a resourceful and adaptable approach to solving both simple and complex problems.

Accomplishments

  • Patient Care: Ensured quality control through admissions, assessment, treatment and referral for a broad range of patients. Monitored patients' respiration activity, blood pressure and blood glucose levels.
  • Custodial Duties: Kept linen and utility areas clean, emptied and cleaned urinals and bedpans, removed dirty linens from hampers.
  • Taught 14 classes per semester.
  • Collaborated on multidisciplinary care plans for 17 patients, improving care coordination and reducing duplicative tests and procedures by 83%.
  • Home Aid: Assisted patients with bathing, dressing, daily hygiene and grooming. Provided patients with transportation to and from medical appointments.
  • Created a care continuum protocol in collaboration with primary care physicians, lowering long-term health complications and reducing readmissions by 67%.
  • Intensive Care: Responsible for unit of 18 patients, providing daily functions such as grooming, bathing, feeding and turning in bed.
  • Patient Advocacy: Explained treatment procedures, medication risks, special diets and physician instructions to patients.
  • Developed personalized discharge plans for complex patients, improving post-discharge outcomes and reducing adverse events by 56%.
  • Human Resources: Assisted in new hire process by calling and scheduling appointments with candidates, filling out required paperwork and preparing new hire manuals.

Affiliations

  • National Association for Home Care & Hospice (NAHC)
  • Association of Pediatric Hematology/Oncology Nurses (APHON)
  • Society for Social Work Leadership in Health Care (SSWLHC)
  • National Council for Behavioral Health (NCBH)
  • The Joint Commission Advisory Committee for Care Coordination
  • Association for Community Affiliated Plans (ACAP)
  • American Marketing Association
  • National Transitions of Care Coalition (NTOCC)
  • American Organization for Nursing Leadership (AONL)
  • Academy of Oncology Nurse & Patient Navigators (AONN)

Certifications

  • Graduate Certificate in Clinical Pathology
  • CompTIA Security+
  • Cisco Certified Internetwork Expert (CCIE)
  • First Aid/CPR Certified
  • Current Lean certification
  • Certified Ambulatory Care Nurse (RN-BC) 2021
  • ANA Certified in Diabetes Management
  • Salesforce
  • CNA
  • American Case Management Association (ACMA) Certification 2023

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