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Skills

  • Client consultation and collaboration
  • Knowledge of rare tonewoods
  • Fret leveling and crowning
  • Creative problem-solving in instrument repair
  • Inventory management for parts and materials
  • Electric guitar tonal adjustment
  • Relationship development
  • Repair expertise
  • Instrument restoration
  • Supervision

Work Experiences

  • Custom built signature series instruments.
  • Created instructional videos for 12 subscribers on social media, boosting brand awareness and digital marketing reach.
  • Had an excellent attendance record and was always on time for work.
  • Add plastic, fiberglass, and electronic parts to modern instruments to improve performance and durability.
  • Decreased customer issues post-purchase by 36%.
  • Crafted a limited series of Asana, selling out all models within 5 months and becoming the best-selling product of the 2022.
  • Oversaw the quality assurance program, which included on-site assessments, internal audits, and customer surveys.
  • Conceived and built custom-made pickups for electric guitars.
  • Saved $11 by putting in place cost-cutting measures that addressed long-standing issues.
  • Collaborated with 4 internationally renowned musicians to custom build signature series instruments, leading to increased brand recognition.

Summaries

  • Award-winning luthier recognized for exceptional client service and premium instrument restoration results, consistently maintaining high client retention.
  • Luthier is a multi-talented Luthier who is consistently rewarded for planning and operational improvements.
  • Customized tonal quality for musicians.
  • Within Miscellaneous, senior Luthier and outstanding performer in stakeholder engagement and team leadership.
  • Created instruments with superior sound resonance.
  • Delivering artist-centric instrument solutions by customizing tonal quality, playability, and aesthetics based on individual musician needs.
  • Created exceptional custom builds.
  • Achieved precise sound quality.
  • Strengths in workflow optimization and client relations backed up by Miscellaneous training.
  • Proven leadership, operational excellence, and organizational development skills, as well as a thorough understanding of the standard business.

Accomplishments

  • Collaborated with team of 13 in the development of method.
  • Provided rapid, high-quality emergency repairs for touring performers, minimizing downtime by ensuring instruments were performance-ready within 16 hours.
  • Introduced advanced sound resonance analysis to luthier practices, resulting in higher customer satisfaction for both repairs and custom builds.
  • Reduced customer repair wait times by 54% by implementing a more efficient scheduling and workflow process in the shop.
  • Led the creation and execution of personalized learning experiences, teaching 2 students hands-on woodwork and instrument repair skills.
  • Designed and custom-built a limited edition series of framework, achieving 76% of annual sales goals within 16 months.
  • Engineered custom fretboard modifications for increased playability, which attracted professional performers specialized in unique musical genres.
  • Generated 40% more sales by providing custom luthier services at regional music festivals and trade shows.
  • Performed routine maintenance on a collection of university stringed instruments, resulting in increased longevity and playability for student use.
  • Awarded 'Best New Luthier Shop' by Vantage for superior craftsmanship and excellence in customer service.

Affiliations

  • International Guitar Research Archive (IGRA)
  • North American Guitar Makers Association
  • Musical Instrument Historians Society
  • Society of Wood Science and Technology
  • International Association of Administrative Professionals
  • Federation of American Luthiers
  • Lions Club
  • Community Orchestra Collaborations for Instrument Repair Education
  • International Council of Nurses
  • Jaycees

Certifications

  • Certified Business Analysis Professional (CBAP)
  • Sound Engineering and Acoustic Design Certification
  • Advanced Guitar Tonal Engineering - Northwind
  • Hand-Tool Instrument Construction Certification
  • Cisco Certified Internetwork Expert (CCIE)
  • Certificate in Fine Woodworking - Lakeside Partners
  • Left-Handed Instrument Design Specialist - Harbor & Co.
  • Project Management Professional (PMP)
  • Wood Finishing and Lacquer Application Training
  • Certified Musical Instrument Repair Technician

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