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Skills

  • Organization
  • Lean Six Sigma principles
  • Electric switching
  • Team management
  • Workforce management
  • KPI Tracking and Reporting
  • Inventory shrinkage minimization techniques
  • Effective communication and collaboration skills
  • Cross-functional team coordination
  • Multimillion-dollar inventory management

Work Experiences

  • Aligned distribution teams to meet daily order volumes during metric, achieving 32% success in on-time delivery.
  • Addressed performance issues within the team.
  • Developed a cross-training program.
  • Answered 9 calls per 6 months to help customers with their questions and concerns.
  • Was in charge of resolving disagreements and negotiating mutually beneficial agreements between parties.
  • Transported Workday to three years customer locations.
  • Aligned distribution teams to meet daily order volumes.
  • Achieved this for over two years.
  • Achieved a year-over-year reduction in delivery lead times by 59%.
  • Conducted regular audits.

Summaries

  • Adaptable leader managing peak seasons.
  • Achieved a 74% reduction in overtime hours.
  • Achieved cost savings of 72%.
  • Balanced customer satisfaction and cost control.
  • Within Miscellaneous, senior Distribution Team Leader and outstanding performer in risk assessment and vendor management.
  • Accomplished Distribution Team Leader.
  • Collaborated strategically with logistics partners.
  • Clear understanding of risk assessment and data analysis as well as quality assurance training.
  • Balanced operational costs and resources.
  • Consistently minimized product shrinkage.

Accomplishments

  • Resolved product issue through consumer testing.
  • Developed a new courier performance tracking process, leading to a 16% reduction in delivery delays.
  • Decreased average picking errors by 72% after introducing a barcode scanning system.
  • Developed a peak-demand workforce management strategy that increased throughput rate by 54% during standard.
  • Developed standardized work procedures, which decreased average time to ship an order by 18 months.
  • Used customer feedback and quality metrics to adjust distribution workflows, resulting in a 64% increase in customer satisfaction ratings.
  • Led the implementation of lean warehousing practices, reducing unnecessary movements and improving efficiency by over 51% % within 18 months.
  • Led monthly physical inventory audits, decreasing stock inaccuracies by 48% over one year.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Implemented cross-training initiatives for 3 employees, increasing operational flexibility by 59% during peak periods.

Affiliations

  • International Association of Administrative Professionals
  • Society of Women Engineers
  • Jaycees
  • International Council of Nurses
  • American Production and Inventory Control Society (APICS)
  • Supply Chain Distribution Leadership Forum
  • Association for Computing Machinery
  • New York Shipping Association (NYSA)
  • Warehousing Education and Research Council (WERC)
  • Society of Human Resource Management

Certifications

  • First Aid/CPR Certified
  • Cisco Certified Internetwork Expert (CCIE)
  • Cisco Certified Network Associate (CCNA)
  • CompTIA Security+
  • OSHA Safety Certificate - Warehouse Operations 2018
  • Certified Forklift Safety Trainer (FST) by Summit Group
  • Six Sigma Black Belt Certification from Beacon Labs
  • Forklift Operation Certification from Cedar Works
  • Supply Chain Operations Reference Model (SCOR-P) Certification
  • Certified Business Analysis Professional (CBAP)

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