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Skills

  • Business operations
  • Advocacy for children's rights
  • Insurance billing
  • Inventory management
  • Client advocacy
  • Team management
  • Client confidentiality
  • Report writing and documentation
  • Operational improvement
  • Problem resolution

Work Experiences

  • Achieved a 31% reduction in behavioral incidents.
  • Collaborated with school districts.
  • Clients were given information about available housing, domestic violence, employment, education, and substance abuse treatment options.
  • Facilitated parent workshops and classes to assist children in achieving academic and school success.
  • Collaborated with school districts to ensure that children in protective services received appropriate education and IEP accommodations, improving school attendance rates by 21%.
  • Consistently met state reporting deadlines.
  • Met with clients to discuss various service options and goals.
  • Conducted interviews with clients in order to assess their situations, capabilities, and issues.
  • Oversaw a team of 3 volunteers who received extensive training and mentoring.
  • Built trust and rapport with victims of violent crimes by remaining calm and compassionate in a variety of situations.

Summaries

  • Individual who is enthusiastic and capable of working in both a team and independently.
  • Prepared for a position with up to 10 students in high demand.
  • Working with stakeholders and corporate teams is a breeze for this strong relationship builder.
  • Proficient in promoting procedure by leveraging project management and vendor management knowledge.
  • Empathic and caring, with strong relationship-building abilities.
  • Designing enrichment and anti-bullying programs is one of my specialties, and I'm very knowledgeable about process improvement.
  • Results-oriented Community and Public Service professional with client relations, workflow optimization, and process improvement strengths.
  • Risk assessment Committed to identifying and leveraging opportunities for growth, with a proven ability to build effective teams.
  • Determined to make schools a safe environment for all students and to work for a district that values innovation.
  • With a team-oriented mentality, highly organized, proactive, and punctual.

Accomplishments

  • Fostered relationships with community organizations for improved service referrals, significantly increasing access to extracurricular activities and medical care for 2 children.
  • Authored comprehensive reports and testified in 15 court cases, ensuring admissible and reliable evidence led to 29% favorable judgments for child safety.
  • Implemented a preventive intervention program for at-risk families, resulting in 18 of children being able to safely remain with their families.
  • Utilized Power BI to streamline case documentation and reporting, resulting in a 25% faster turnaround for state-required filings.
  • Provided in-home counseling to high-risk families, resulting in 78% reduction of emergency removals in Atlanta within 2018.
  • Created evidence-based training materials for social service workers, resulting in 41% increase in staff knowledge retention as measured by post-training evaluations.
  • Partnered with legal teams to develop more expedient child permanency plans, reducing process time by 3 months on average.
  • Advocated for the educational rights of children in placement, securing timely school enrollments and support services for over 12 children in one year.
  • Worked closely with foster families and guardians to ensure compliance with safety plans, resulting in a 79% decrease in foster home disruptions.
  • Coordinated multidisciplinary case review meetings that resulted in 85% improved long-term outcomes for children leaving care services.

Affiliations

  • Continuing Education through Child Protection Training Academy, advancing skills in case management and child abuse prevention.
  • Active attendee, Annual Conference on Child Abuse and Neglect, focusing on innovations in psychosocial assessments for at-risk children.
  • Affiliation with National Child Traumatic Stress Network (NCTSN), specializing in helping children overcome trauma through systemic interventions.
  • Affiliated with Prevent Child Abuse America, taking part in national advocacy programs focused on early childhood interventions.
  • Workshop presenter, American Academy of Childhood Development, sharing best practices for case planning and development milestones tracking.
  • Member of local Substance Abuse and Mental Health Services Administration (SAMHSA) task force, supporting co-occurring disorders in child welfare cases.
  • Track leader, Annual Social Work Conference for Child Protection Workers, leading discussions on ethical case management practices.
  • Affiliated with Child Welfare League of America (CWLA), contributing to educational workshops on child protection policies.
  • Member, International Society for the Prevention of Child Abuse and Neglect (ISPCAN), providing expertise in global child protection challenges.
  • Contributor, Family Justice Initiative, supporting legal aid for court-involved child protection cases.

Certifications

  • Trauma-Focused Cognitive Behavioral Therapy (TF-CBT) Certification program
  • First Aid/CPR
  • SHRM Senior Certified Professional (SHRM-SCP)
  • Supervised Visitation Monitor Certification - standard
  • Supporting Children with Complex Trauma Certificate - Lakeside Partners
  • Licensed Social Worker (LSW) - process
  • CompTIA A+ Technician
  • Certified Human Services Professional (CHSP) – National Organization for Human Services
  • Certified Family Trauma Professional (CFTP) - process
  • Certified Child Welfare Caseworker - Washington

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