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Skills

  • Customer service
  • Problem-solving in fast-paced retail environments
  • Communications
  • Package tracking
  • Team building
  • Problem resolution
  • Project organization
  • Merchandising strategy development
  • Customer Loyalty Program Development
  • MS Office

Work Experiences

  • Achieved annual cost savings of $12.
  • Achieved results in 2023.
  • Collaborated across departments to launch Salesforce line in an international market, resulting in $15 in additional revenue in 2019.
  • Collaborated on a multi-retailer event in Seattle.
  • Achieved results in just three years.
  • Aligned resources with merchandising objectives.
  • Transported HubSpot to one year customer locations.
  • Applied model across 13 retail outlets.
  • Analyzed competitors’ pricing trends.
  • Adjusted pricing strategy to maintain a gross margin above 48%.

Summaries

  • Senior Merchant with 11 years of successful process improvement and workflow optimization experience.
  • Goal-oriented Senior Merchant with 8 years of field experience seeking a new growth-oriented position in method sales.
  • Expert service delivery and strong customer acquisition results are among his qualifications.
  • Recognized for motivating management team members to achieve their goals and fostering innovative work environments.
  • Achieved 56% adoption rates for HubSpot.
  • Created momentum in key shopping periods.
  • Cost-conscious Senior Merchant who orchestrated markdown processes leading to a recovery of $17 in lost revenue, minimizing the impact of overstock and improving financial performance.
  • Proven leadership, operational excellence, and organizational development skills, as well as a thorough understanding of the standard business.
  • Adept at building long-term relationships with suppliers.
  • Consistently improved conversion rates by 27%.

Accomplishments

  • Integrated e-commerce and brick-and-mortar promotions, achieving blended channel revenue growth of 54%.
  • Negotiated vendor agreements that reduced cost per unit by 4 on best-selling products, resulting in an annual savings of $173,000 for the company.
  • Organized localization of product assortments to increase appeal in target markets, driving regional sales performance up by 55%
  • Developed and maintained strategic vendor relationships resulting in improved product margin by 43%.
  • Managed P&L responsibilities for a 7-million-dollar product line, achieving 57% YoY revenue growth while maintaining margin goals.
  • Led sourcing strategies for international product categories, improving logistics timelines by 7% and reducing cost of production by standard%.
  • Achieved full category sell-through at 32% margin during a 18 months promotional campaign by deploying effective pricing tactics.
  • Ensured alignment of merchandising objectives with business P&L goals, achieving a 64% improvement in gross margin across all categories.
  • Formulated end-cap visual merchandising strategies that enhanced customer experience, directly increasing foot traffic by 58%.
  • Resolved product issue through consumer testing.

Affiliations

  • Lions Club
  • Member of the Association of Strategic Merchandising Professionals, specializing in collaborative vendor negotiations.
  • Member of the Global Professional Merchandising Association (GPMA), focusing on portfolio management for high-value product categories.
  • Association of Information Technology Professionals
  • Active participant in Retail Supply Chain & Packaging Leaders, committing to advanced store layout optimization techniques.
  • Affiliate member of the Retail Pricing Specialists Group, dedicated to improving pricing strategies and ensuring gross margin stability.
  • Member, National Association for E-Commerce Merchandising Experts (NAEME), working on conversion rate optimization strategies.
  • Project Management Institute
  • Participant in Retail Industry Leaders Association (RILA), collaborating with peers on innovative merchandising strategies.
  • Jaycees

Certifications

  • Demand Planning, Forecasting & S&OP Certification
  • Chartered Manager Certification (CMgr)
  • Business Process Management (BPM) Certification
  • Certified Shopper Marketing Specialist
  • Professional Certified Marketer (PCM) - Retail Marketing
  • Certified Public Accountant
  • First Aid/CPR Certified
  • Accredited in Anti-Money Laundering (CAMS)
  • Cisco Certified Network Associate (CCNA)
  • Certified Global Business Professional (CGBP)

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