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Skills

  • Quality Assurance Process Improvement
  • Problem resolution
  • Agile testing (Scrum, Kanban)
  • Integration testing
  • Continuous feedback improvement
  • Agile sprint planning for QA
  • MS Office
  • Regulatory compliance
  • Customer service
  • Root cause analysis

Work Experiences

  • Conducted extensive usability testing on mobile devices running Windows, Android, and iOS.
  • Configured browser automation frameworks to test and validate system, reducing manual intervention by 11 hours per release cycle.
  • Authored detailed testing documentation.
  • Collaborated on risk-based testing initiatives, improving testing focus on high-impact areas, reducing time to market by three years.
  • Contributed to an 15% reduction in test cycle time.
  • Analyzed and triaged defects to prioritize critical issues, leading to 47% faster resolution in collaboration with developers.
  • Defined and implemented regression testing for Adobe Creative Suite.
  • Planned and created test plans for metric projects that used initiative and program technologies.
  • Developed a comprehensive defect tracking system using HubSpot.
  • Collaborated with developers and product owners in SCRUM meetings to identify gaps in feature specifications, decreasing misalignment problems by 70%.

Summaries

  • By providing in-depth quality assurance support, it assists teams in producing exceptional products.
  • Consistently met or exceeded quality benchmarks.
  • Aligned functional tests to meet project goals.
  • Accomplished QA professional.
  • Achieved 57% shorter performance testing cycles.
  • Standard and system software expertise demonstrated over 3 years of experience.
  • Adept at collaborating across departments to optimize product quality.
  • Software Testing Specialist with 15 years of successful quality assurance and budget management experience.
  • Software Testing Specialist is a methodical Software Testing Specialist with extensive experience in software development processes and testing strategies.
  • Desire to apply skills to a new role at Brightline with room for advancement.

Accomplishments

  • Documented and resolved framework which led to process.
  • Resolved product issue through consumer testing.
  • Implemented functional and non-functional testing scenarios for HubSpot, helping the organization significantly reduce customer-reported issues.
  • Led the triage and prioritization for defects raised during method testing, reducing critical defect turnaround time by 14 days.
  • Reduced production downtimes due to software bugs through proactive risk assessment and high test coverage, avoiding losses of up to 3.
  • Coordinated cross-team testing efforts for large-scale ERP implementations, reducing deployment failures by 19%.
  • Provided quality assurance during CI/CD pipelines, resulting in a 34% improvement in successful builds for Jira.
  • Implemented robust regression testing methodologies across ServiceNow releases, catching critical bugs early and reducing the release rejection rate by 74%.
  • Led end-to-end testing for procedure, ensuring complete software functionality and reducing defect rate by 53% before the production stage.
  • Designed an automation framework for continuous integration on Salesforce, resulting in a 82% faster release cycle and improved quality assurance.

Affiliations

  • International Council of Nurses
  • National Association of Social Workers
  • DevOps Institute
  • American Society of Safety Professionals
  • Software Quality Association in Denver
  • Software Test Professionals Conference & Expo (STPCon)
  • GitHub Developer Community
  • Toastmasters
  • Ministry of Testing
  • Project Management Institute

Certifications

  • Cloud Testing Specialist - AWS Certified DevOps Engineer - 2024
  • Certified Ethical Hacker (CEH) - Performance and Security Testing
  • Advanced Test Automation Engineer Certification - standard
  • Certified Agile Scrum Tester - category
  • Certified Functional Tester in Automation (Selenium WebDriver) - system
  • ISTQB Certified Tester, Advanced Level (CTAL) - Test Manager
  • Certified in DevOps Testing (CDoT) - International DevOps Certification Academy
  • GitLab Certified CI/CD Associate
  • Certified Selenium Professional - system
  • TestComplete Automation Engineer Certification - 2019

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