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Skills

  • Continuous process optimization
  • Customer order fulfillment timeline improvement
  • Fostering team cooperation
  • Recipes and menu planning
  • Supervision
  • Procedure equipment
  • Sanitizing understanding
  • Cross-Department Communication
  • First Aid/CPR
  • Inventory controls

Work Experiences

  • Developed new recipes, outlined steps, and instructed staff on how to properly prepare them.
  • Achieved reduction over two years.
  • Achieved results in under method.
  • Achieved results over method.
  • Was successful in resolving difficult customer complaints, promoting brand loyalty, and increasing repeat business.
  • Was in charge of the day-to-day activities of 17 employees in initiative establishment, fostering an inspiring environment to maximize employee satisfaction.
  • Consistently surpassed internal KPIs.
  • Devised and implemented effective strategies to improve restaurant performance, streamline food preparation processes, and boost efficiency in a variety of areas.
  • Contributed to $15 savings in annual utility bills.
  • Was in charge of hiring, training, and managing all kitchen staff, as well as employee development, disciplinary action, and performance reviews.

Summaries

  • Innovative dishes, effective leadership, and increased productivity have all been demonstrated in the past.
  • With QuickBooks training, I am knowledgeable about system management.
  • Adept at cross-functional team collaboration.
  • Achieved a 81% reduction in packing time.
  • Frozen Lead with 5 years of experience in standard industry who is attentive.
  • Clear understanding of process improvement and quality assurance as well as vendor management training.
  • Encourages employees to go above and beyond for customers in high-volume settings while maintaining high quality and cost control.
  • Multitasking expert with a methodical approach.
  • Hardworking Kitchen Supervisor dedicated to providing exceptional food to maximize guest satisfaction.
  • Accomplished Frozen Lead with hands-on experience in managing frozen product logistics, achieving a 51% increase in on-time deliveries in 2016.

Accomplishments

  • Resolved product issue through consumer testing.
  • Increased frozen food category sales by 18% by analyzing sales data and optimizing product placement to drive visibility.
  • Managed and maintained an organized digital inventory of frozen products, ensuring that out-of-stock issues in the frozen department decreased by 24%.
  • Oversaw the installation and validation of new freezer equipment, ensuring operational efficiency and minimizing breakdowns to improve production uptime by 24%.
  • Improved customer satisfaction by implementing regular frozen product quality checks, which led to a 61% decrease in customer complaints.
  • Elevated team productivity by 64% through the integration of digital tools to monitor freezer temperatures and streamline staff workflows.
  • Enhanced cross-department collaboration on frozen product deliveries, improving overall on-time delivery performance by 74%.
  • Coordinated with third-party suppliers to improve the quality and consistency of frozen products, leading to a 25% satisfaction increase in customer feedback.
  • Implemented quality control procedures into the frozen goods tracking system, ensuring a 82% reduction in expired products reaching store shelves.
  • Facilitated inventory turnover improvements by 17%, ensuring frozen products moved through stock more efficiently and reducing spoilage.

Affiliations

  • American Medical Informatics Association
  • Association for Supply Chain Management (APICS)
  • Lions Club
  • Society of Human Resource Management
  • Institute of Food Technologists (IFT)
  • Freemason
  • National Restaurant Association (NRA)
  • Project Management Institute
  • Food Industry Supply Chain Association (FISCA)
  • American Frozen Food Institute (AFFI)

Certifications

  • Lean Six Sigma Green Belt Certification – framework
  • CompTIA Security+
  • Emergency Preparedness and Planning Certification - process
  • Cold Chain Professional Certification (CCPC) - metric
  • Salesforce
  • Certified Professional in Supply Management (CPSM) procedure
  • Apple Certified Associate (ACA)
  • Food Defense Coordinator Certification - metric
  • Food Handling and Safety Certification - system
  • Energy Star Certification for Refrigeration Systems - framework

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