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Skills

  • Dispute resolution for special education services
  • Client needs assessment
  • Culturally responsive educational advocacy
  • Data analysis for student performance outcomes
  • Community resources
  • Conflict mediation between parents and schools
  • Problem resolution
  • MS Office
  • Collaboration between family and school teams
  • Leadership in IEP meetings

Work Experiences

  • Solved method issues, improved operations, and provided excellent customer service.
  • Built rapport in order to create a safe and trusting environment in which to provide care.
  • Challenged district decisions regarding placement in the least restrictive environment (LRE), successfully advocating for mainstream classroom settings for 3 students.
  • Pushed for operational changes that resulted in cost savings and higher profit margins.
  • Achieved 68% satisfaction rate among families.
  • Advocated for early intervention services, reducing the referral-to-assessment timeline from 2 days to 16 days.
  • Answered 10 calls per the past year to help customers with their questions and concerns.
  • Advised over 2 school districts on legal compliance with Section 504 and IDEA, reducing legal filings by 49% in 2018.
  • Collaborated with IEP teams.
  • Collaborated with local mental health services to design comprehensive support packages for 16 students with emotional disturbances.

Summaries

  • Addressed the unique needs of students with disabilities.
  • Client-focused advocate.
  • Family therapy, substance abuse prevention, and parent-child conflict resolution are all areas where I have a lot of experience.
  • Special Education Advocate is a multi-talented Special Education Advocate who is consistently rewarded for planning and operational improvements.
  • Proven leadership, operational excellence, and organizational development skills, as well as a thorough understanding of the program business.
  • Establishes a rapport with clients and assesses their needs in order to provide appropriate resources.
  • Overall morale and productivity are boosted by experience in policy development and staff management procedures.
  • Strengths in risk assessment and budget management backed up by Miscellaneous training.
  • Achieved a 16% improvement in student post-secondary education readiness.
  • Client-focused advocate with deep expertise in IEP planning, regularly identifying measurable goals that have resulted in long-term academic progress for over 5 students.

Accomplishments

  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Created parent training programs empowering families to navigate special education services, leading to a 30% increase in parent advocacy involvement.
  • Initiated communication protocols between parents and school administrators, leading to a 52% reduction in misunderstandings regarding IEP execution.
  • Supervised the legal advocacy of 9 cases during due process hearings, successfully securing appropriate educational placements for 77% of students.
  • Collaborated with school psychologists and special education teachers to evaluate student needs, leading to accurate eligibility reassessments and preventing legal disputes in 2016.
  • Delivered expert testimony in due process hearings, achieving favorable resolutions in 24% of contested cases.
  • Developed and conducted staff trainings for over 3 teachers, resulting in a 34% reduction in special education compliance issues within initiative.
  • Developed district-wide resources for training teachers in new assistive technologies, improving the classroom experience for 8 students with disabilities.
  • Led cross-functional committees in reviewing and adjusting educational placements, reducing the reliance on self-contained classrooms by 43%.
  • Negotiated with school districts to allocate 5 in funding for adaptive technologies and specialized instructions, benefiting 7 students.

Affiliations

  • Society of Human Resource Management
  • American Medical Informatics Association
  • State Protection & Advocacy Agencies (P&A)
  • International Association of Administrative Professionals
  • Association for Supply Chain Management (APICS)
  • Association of Information Technology Professionals
  • National Association of Special Education Teachers (NASET)
  • Learning Disabilities Association of America (LDA)
  • Special Needs Alliance (SNA)
  • Project Management Institute

Certifications

  • Restorative Practices Facilitator Certification - Northwind
  • Crisis Prevention Institute (CPI) Nonviolent Crisis Intervention Certification
  • Cisco Certified Internetwork Expert (CCIE)
  • Grant Writing for Nonprofits in Education Certification - Lakeside Partners
  • Functional Behavior Assessment (FBA) Training - standard
  • ServSafe
  • Parent & Family Engagement Certification in Special Education - system
  • National Board Certified Teacher (NBCT) in Exceptional Needs Specialist
  • Certified Educational Diagnostician - program
  • Certified Public Accountant (CPA)

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