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Skills

  • Patient counseling
  • Record Keeping
  • Patient evaluations
  • Comprehensive eye exams
  • Eyeglasses prescription
  • Regulatory compliance
  • Business Administration
  • Inventory management for lenses and frames
  • Vision therapy
  • Budgets

Work Experiences

  • Assessed vision needs of initiative athletes and implemented a performance-enhancing vision training program.
  • Looked for industry trends on social media and through online sources.
  • Authored patient education materials on routine eye exams.
  • Achieved Top Performer for exceptional patient care by improving patient satisfaction scores by 78% in 2022.
  • Aligned designs with demographic trends.
  • Used ophthalmometry for high astigmatic diagnosis.
  • Patients with signs of a pathological condition were referred to an ophthalmologist for further evaluation.
  • Achieved a reduction of 47% in no-show rates.
  • Achieved a cost reduction of $14 annually.
  • Saved $7 by putting in place cost-cutting measures that addressed long-standing issues.

Summaries

  • Achieved a 25% success rate in management.
  • Conducted comprehensive eye exams.
  • Achieved President's Club for consistently delivering outstanding patient care, increasing patient satisfaction by 66% while maintaining clinic operational goals.
  • As a key member of a group practice, she has a strong background in providing specialized care.
  • Achieved Employee of the Year for outstanding patient care.
  • Diagnoses vision problems, discusses treatment options, and prescribes eyeglasses and contact lenses to patients.
  • Became proficient in operating OCT analyzers.
  • Patient wellness and comfort are prioritized, and a variety of tools and options are available to meet individual needs and budgets.
  • Achieved a 66% success rate in customized contact lens therapy.
  • Staff Optometrist is a multi-talented Staff Optometrist who is consistently rewarded for planning and operational improvements.

Accomplishments

  • Standardized clinical protocols to improve accuracy in diagnosing macular disease, reducing misdiagnoses by 24% among patients.
  • Introduced in-office dry eye treatments, resulting in a 46% increase in patient retention and satisfaction.
  • Resolved product issue through consumer testing.
  • Managed a team of 4 optometric assistants, improving workflow efficiency and reducing patient check-in times by 64%.
  • Partnered with 14 local schools to deliver educational programs on vision health, increasing community awareness by 17%.
  • Spearheaded the adoption of Asana for improved retinal imaging, resulting in better early detection rates of ocular diseases by 33%.
  • Implemented comprehensive staff training programs that improved the clinic's operational efficiency, reducing incident reports by 15% and enhancing patient care.
  • Instrumental in reducing no-show rates by 66% through implementing a targeted appointment reminder system.
  • Successfully diagnosed 4 cases of early-stage diabetic retinopathy annually, resulting in timely referral and intervention.
  • Maintained a 31% success rate in fitting specialty contact lenses for advanced corneal refractive issues, increasing overall referral rates.

Affiliations

  • National Optometric Association (NOA)
  • Volunteering at method Mobile Eye Clinics
  • American Society of Safety Professionals
  • International Council of Nurses
  • Presenter at International Ocular Surface Society Annual Meeting
  • American Optometric Association (AOA)
  • Freemason
  • Vision Impact Institute Advisory Board Member
  • Involved in Cross-functional Peer Reviews within Multispecialty Clinic
  • Association for Supply Chain Management (APICS)

Certifications

  • National Contact Lens Examiners (NCLE) Certification 2021
  • Certified in Billing Practices for Optometrists and Ophthalmology – Harbor & Co.
  • Fellowship of the American Academy of Optometry (FAAO) 2023
  • Project Management Professional (PMP)
  • SHRM Certified Professional (SHRM-CP)
  • Eyewear Dispensing Specialist Certification – Ironclad Systems
  • Certified Therapeutic Optometrist (CTO) Boston
  • CPR/AED Certification for Medical Professionals – Cedar Works
  • Low Vision Treatment & Rehabilitation Provider Certification – Harbor & Co.
  • Cisco Certified Network Associate (CCNA)

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