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Skills

  • Project management
  • Relationship development
  • Data-driven decision making
  • Multidisciplinary team leadership
  • HTML and XML
  • Engineering standards
  • Code reviews
  • Team management
  • Agile
  • Database programming

Work Experiences

  • Wrote detailed reports 6 months on project specifications updates, progress, identified conflicts, and team activities.
  • Collaborated with third-party vendors to perform system integration tests, ensuring Epic compatibility and workflow consistency within standard.
  • Was in charge of implementing new software applications and operating system rollouts across a variety of business units, including Asana and Workday.
  • Created framework scripts for daily maintenance tasks such as indexing and table analysis.
  • Achieved zero major incidents.
  • Designed embedded hardware, firmware, and interfaces in the Miscellaneous industry.
  • Oversaw software design and development across a multidisciplinary team to ensure that the client's requirements for functionality, timeliness, and performance were met.
  • Consulted with senior leadership to align Epic configurations with the organization's strategic goals, optimizing operational efficiencies over several months.
  • Collaborated closely with members of the software development and testing teams to design and develop robust solutions that met the client's functional, scalability, and performance requirements.
  • Conducted thorough analysis and redesign of current state workflows to align with Epic best practices, resulting in a 30% reduction in redundant steps.

Summaries

  • Effective coach and mentor who is dedicated to leading gifted teams.
  • Advanced operational efficiency.
  • Demonstrated expertise in workflow analysis and design.
  • Dedicated to learning, growing, and succeeding in Miscellaneous.
  • Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements.
  • Costs were consistently reduced while profits were increased.
  • Overall morale and productivity are boosted by experience in policy development and staff management procedures.
  • Conducted Epic post-live monitoring.
  • Committed to supporting hospitals in achieving better patient outcomes, focusing on efficient workflows and solutions that cut clinical workload by 69%.
  • Dedicated Epic Inpatient Consultant.

Accomplishments

  • Managed large-scale multisite Epic implementations, achieving go-live ahead of schedule and under budget in 2016.
  • Managed real-time data exchange between Epic Inpatient and lab systems, leading to a 84% increase in the accuracy of lab results integration.
  • Spearheaded a multidisciplinary optimization project that reduced the average inpatient medication order turnaround by 17%.
  • Directed system-wide training for Epic Inpatient module, improving staff onboarding by 59% and reducing training time by 16 hours.
  • Reduced Epic Inpatient system downtime during major upgrade cycles, ensuring 20% system availability for frontline clinical users.
  • Strategically implemented Epic Inpatient in 12 facilities, ensuring compliance with regulatory standards and improving patient safety scores.
  • Optimized Epic Inpatient templates to comply with CMS guidelines, achieving 15% improvement in audit compliance and reimbursement claims processing.
  • Utilized data analysis from Epic Inpatient to track and report key performance indicators, facilitating a 73% improvement in patient satisfaction scores.
  • Built custom Epic Inpatient dashboards for hospital administrators, providing key insights and improving decision-making processes by 77%.
  • Facilitated cross-departmental collaboration by streamlining communication within Epic Inpatient, resulting in a 66% reduction in delayed discharges.

Affiliations

  • Association of Information Technology Professionals
  • Lean Six Sigma Healthcare Professionals Network
  • Change Management Professional Association (CMPA)
  • International Association of Administrative Professionals
  • CHIME (College of Healthcare Information Management Executives)
  • Health Information and Management Systems Society (HIMSS)
  • Association for Supply Chain Management (APICS)
  • American Telemedicine Association (ATA)
  • Society for Health Systems (SHS)
  • American Medical Informatics Association

Certifications

  • ServSafe
  • Certified Business Analysis Professional (CBAP)
  • Epic Inpatient ClinDoc Analytics Certification
  • Healthcare Data Analyst Certification (CHDA)
  • EpicCare Inpatient - Clinical Documentation Certification
  • Certified Healthcare CIO (CHCIO)
  • Certified Professional in Healthcare Information and Management Systems (CPHIMS)
  • Certified Electronic Health Records Specialist (CEHRS)
  • Certified Professional in Health Informatics (CPHI)
  • Lean Six Sigma Green Belt – Healthcare Focus

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