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Skills

  • Web user interfaces
  • Data backup and retrieval
  • Website Maintenance
  • Customer requirement prioritization
  • Coding
  • Project management
  • Customer rapport
  • Database design
  • Operational improvement
  • Oral and written communication

Work Experiences

  • Set up Google AdWords campaigns and SEO for a variety of websites.
  • Completely updated and redesigned the user experience for the Computers Software company website.
  • Was in charge of overseeing creative projects from conception to completion, as well as overseeing outside vendors.
  • Created a framework e-commerce website with the goal of lowering the cart abandonment rate by 3% and increasing online sales after the go-live date.
  • Designed, implemented, and monitored web pages and sites for continuous improvement.
  • Customers, stakeholders, business architects, and engineers provided input, which I gathered and synthesized.
  • Taught junior members of the IT team about network security and data circuit troubleshooting.
  • Built the foundation for an application platform to support the transition from client-server product lines to enterprise architectures and services.
  • Created Sharepoint masterpages and page layouts, as well as acting as the company's primary Sharepoint support for all technical issues.
  • Used a variety of technologies, including Workday to make code repairs and optimize the corporate website.

Summaries

  • Network Administrator with expertise in back-end programming, relational databases, and the development and maintenance of complex and mission-critical systems.
  • Webmaster with 17 years of successful stakeholder engagement and workflow optimization experience.
  • Deadline-driven
  • Looking for ways to improve various software packages.
  • Service-driven
  • Looking for a training position in the IT department with a reputable company.
  • Looking to improve organizational performance with a well-designed training program?
  • Multi-talented Principal Consultant with a track record of leading teams and developing strategic plans for a wide range of customer needs.
  • Web Developer who is dedicated to building and optimizing user-focused websites for customers with a variety of business goals.
  • Goals include leading a strong team of developers and assisting in the maximization of profits for a successful company.

Accomplishments

  • Led server maintenance, decreasing critical downtime incidents by 25% and ensuring 99.9% uptime on all websites.
  • Integrated secure payment gateways using Microsoft Excel, improving transaction security and reducing cart abandonment rate by 56%.
  • Initiative Created and drove infrastructure migration strategy to begin transformation of SSIT from a legacy client-server workshop to a modern business-aligned operation built upon enterprise architecture best practices.
  • Directed the integration of APIs from standard, facilitating real-time data updates, which boosted operational efficiencies by 37%.
  • Drove efforts to reduce page load time from 5 seconds to 3 seconds, significantly enhancing overall web performance and rankings.
  • Customized dashboards on QuickBooks using widgets and APIs to deliver real-time reporting views, improving team efficiency by 19%.
  • Analysis and Development: Resolved core issues through the redesign of the broker data model, data house-holding processes and daily round-trip database synchronization. Set new standards for virtually 100% code coverage, while piloting Oracle Designer.
  • Managed the complete redesign of the corporate intranet site, improving usability and reducing support tickets by 84% over the past year.
  • Developed a caching mechanism that reduced server load by 43% during peak traffic hours, maintaining website performance.
  • Collaborated with team of 3 in the development of standard.

Affiliations

  • Lions Club
  • Association of Information Technology Professionals
  • Amazon Web Services Certified Community
  • HTML Writers Guild
  • International Web Association (IWA)
  • International Association of Administrative Professionals
  • Initiative Web Development Boot Camp Alumni
  • Inclusive Design Research Centre (IDRC)
  • Jaycees
  • Toastmasters

Certifications

  • CompTIA Certified Technical Trainer (CTT+)
  • CompTIA Cloud+
  • Certified ScrumMaster (CSM)
  • Certification in Java
  • Cisco Certified Network Associate (CCNA)
  • SHRM Senior Certified Professional (SHRM-SCP)
  • CompTIA Security+
  • Certified Public Accountant (CPA)
  • Apple Certified Associate (ACA)
  • Certified Business Analysis Professional (CBAP)

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