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Skills

  • Cloud-based testing services (e.g., AWS, Azure)
  • Cross-functional collaboration with product teams
  • Monitoring and improving deployment outcomes
  • Relationship development
  • Project organization
  • Performance tuning for HubSpot
  • Mentoring Junior QA Engineers
  • Risk management for software releases
  • Vericode experience
  • Automated Testing Framework Development

Work Experiences

  • Designed and executed security and penetration tests to mitigate vulnerabilities in SAP, resulting in 15 security vulnerabilities being patched.
  • Achieved a 55% reduction over 13 releases.
  • Conducted API testing on ServiceNow using Power BI, leading to the identification of 14 critical bottlenecks before major deployment.
  • Conducted thorough reviews of requirement documents.
  • Cut regression testing time from 16 days to 8 hours.
  • Increased productivity and boosted workflows by effectively resolving procedure issues with quality assurance and data analysis.
  • Conducted cross-browser compatibility testing.
  • Achieved a metric satisfaction rating.
  • Achieved zero post-deployment integration issues.
  • Created automated test scripts using system.

Summaries

  • Built and led high-performing test teams.
  • By providing in-depth quality assurance support, it assists teams in producing exceptional products.
  • Conducted continuous performance testing.
  • Framework and program software expertise demonstrated over 8 years of experience.
  • Proven leadership, operational excellence, and organizational development skills, as well as a thorough understanding of the method business.
  • Lead Software Test Engineer with 2 years of experience and expertise in dealing with dynamic and complex software systems.
  • Lead Software Test Engineer is a methodical Lead Software Test Engineer with extensive experience in software development processes and testing strategies.
  • Costs were consistently reduced while profits were increased.
  • Clear understanding of stakeholder engagement and risk assessment as well as stakeholder engagement training.
  • Overall morale and productivity are boosted by experience in policy development and staff management procedures.

Accomplishments

  • Coordinated testing efforts that supported a seamless integration of system, ensuring it was successfully implemented and met operational standards.
  • Developed Unit and Integration testing scripts that resulted in a 63% increase in efficiency for the ServiceNow system release cycle.
  • Led cross-functional team meetings that resolved 11 critical issues before final release, contributing to a product readiness score of 46%.
  • Documented and resolved process which led to procedure.
  • Developed and maintained automated testing suites using Tableau, resulting in better regression test suite scalability and shorter feedback cycles.
  • Reduced critical bug ticket closures by 15% by implementing more efficient root cause analysis practices and fostering real-time development collaboration.
  • Championed test automation improvements that increased the number of automated scripts by 84% and brought down test execution times by several months.
  • Implemented automated regression testing scripts for program, decreasing test cycle time by 11 hours per Sprint.
  • Introduced a performance benchmarking framework for Jira, allowing for consistent monitoring of performance trends over two years.
  • Collaborated with the DevOps team to integrate automated tests into the CI/CD pipeline, expediting the release process and reducing rollback frequency.

Affiliations

  • National Association of Social Workers
  • Association for Software Testing (AST) – Active Member
  • Semantic Web Science Association Testing Professional
  • International Association of Administrative Professionals
  • Member of the International Institute of Business Analysis (IIBA)
  • Certified Python Software Foundation Fellow
  • Toastmasters
  • International Software Testing Qualifications Board (ISTQB) Member
  • Lions Club
  • American Medical Informatics Association

Certifications

  • SHRM Senior Certified Professional (SHRM-SCP)
  • CERT C Secure Coding Standard Professional 2016
  • Certified DevOps Engineer – AWS
  • Salesforce
  • Microservices Architecture Testing Certification 2019
  • ServSafe
  • Apple Certified Associate (ACA)
  • Certified Ethical Hacker (CEH)
  • Certified Public Accountant (CPA)
  • ISTQB Advanced Technical Test Analyst

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