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Skills

  • Patient safety monitoring
  • Relationship development
  • Suicide risk assessment and prevention
  • Mental health needs analysis
  • Team building
  • Patient progress tracking and reporting
  • Family and patient advocacy
  • Mentorship of new psychiatric technicians
  • Empathy and active listening in patient interactions
  • Organization

Work Experiences

  • Oversaw the quality assurance program, which included on-site assessments, internal audits, and customer surveys.
  • Assessed mental health needs of 16 patients daily and developed individualized care plans in collaboration with multidisciplinary teams to improve treatment outcomes.
  • Boosted patient morale.
  • Saved $9 by putting in place cost-cutting measures that addressed long-standing issues.
  • Had an excellent attendance record and was always on time for work.
  • Applied de-escalation techniques.
  • Adjusted care strategies.
  • Provided substance abuse and life-choice counseling and mentoring to clients.
  • Addressed medical conditions in over 6 patients per month.
  • Collaborated with psychiatrists and social workers to evaluate the effectiveness of patient treatments, adjusting care strategies to optimize recovery outcomes.

Summaries

  • Achieved measurable improvements in patient well-being.
  • With clients and families from various backgrounds, providing excellent counseling, rapport-building, and communication skills.
  • Achieved significant reductions in seclusion and restraint incidents, decreasing their use by 81% within the past year through proactive care management.
  • Within Healthcare, senior Senior Psychiatric Technician and outstanding performer in client relations and workflow optimization.
  • Committed to patient advocacy, acting as a voice for vulnerable individuals to ensure their needs and preferences are reflected in treatment plans.
  • Collaborated with psychiatrists and social workers.
  • Achieved a 69% decrease in patient disruptions over two years.
  • Conducted comprehensive behavioral assessments.
  • Collaborated closely with psychiatrists.
  • Boosted treatment adherence.

Accomplishments

  • Streamlined handoff procedures between nursing shifts, reducing incidents of miscommunication in the psychiatric ward by 15% over 18 months.
  • Co-authored departmental policy updates to improve compliance with state mental health regulations, reducing audit discrepancies by 33% in 2022.
  • Documented and resolved metric which led to framework.
  • Trained staff on updated psychiatric care techniques, decreasing patient incidents during shifts by 70% over one year.
  • Incorporated trauma-informed care techniques into daily patient interactions, contributing to a 70% reduction in traumatic trigger incidents.
  • Designed and implemented a reward-based rehabilitation environment that led to a 36% improvement in patient cooperation and compliance with treatment protocols.
  • Audit compliance with specialized restraint protocols, leading to a 38% reduction in unnecessary restraints and improved patient dignity.
  • Implemented targeted behavior modification programs which contributed to a 84% decrease in disruptive incidents over the past year.
  • Collaborated with emergency medical teams to respond to psychiatric crises, reducing resolution time for high-risk incidents by 12 minutes.
  • Supervised a daily patient intake of 3, ensuring that all assessments were conducted within two years of admission per regulatory standards.

Affiliations

  • International Association for Cognitive Behavioral Therapy (CBT)
  • Association for Applied Psychophysiology and Biofeedback
  • Project Management Institute
  • American Psychiatric Nurses Association (APNA)
  • Society of Women Engineers
  • Freemason
  • Certified Mental Health Professional (CMHP) by category
  • International Council of Nurses
  • Attention Deficit Disorder Association (ADDA)
  • Psychiatric Rehabilitation Association (PRA)

Certifications

  • Certified Behavioral Health Case Manager (CBHCM) - Florida Certification Board
  • Certified Addictions Technician (CAT) - NAADAC
  • Psychiatric Technician Proficiency Certification - AAPT
  • Trauma-Focused Cognitive Behavioral Therapy (TF-CBT) Certification – Trauma-Focused CBT National Therapist Certification Program
  • Dialectical Behavior Therapy Certification (DBT) - initiative
  • Certified Behavioral Health Technician (CBHT) - Florida Certification Board
  • Basic Life Support (BLS) Certification – American Heart Association
  • Certified Brain Injury Specialist (CBIS) - Brain Injury Association of America (BIAA)
  • Advanced Cardiovascular Life Support (ACLS) - American Heart Association
  • Mental Health First Aid Certification – National Council for Mental Wellbeing

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