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Skills

  • Interpersonal communication
  • Advanced math skills
  • Manual and automated medication dispensing
  • E-prescribing system proficiency
  • New Hire Onboarding
  • Pharmaceutical sales and services
  • Conflict resolution with patient concerns
  • Accurate data entry in pharmacy software systems
  • Processing payments
  • Patient confidentiality

Work Experiences

  • Ensured that proper pharmacy and general safety procedures and standards were followed, as well as that the department was kept clean.
  • Gave immunizations, travel medicine, medication therapy management, and other specialty programs in a safe manner.
  • Got better.
  • Vaccinated people against influenza, pneumonia, and Zostavax.
  • Calculated, weighed, measured, and mixed ingredients with expert precision.
  • Kept track of everything.
  • Established
  • Guided
  • Gave customers crucial information and advice about drug interactions, side effects, dosage, and proper medication storage.
  • Kept proper inventory levels, rotated stock, and complied with prescription drug recalls right away.

Summaries

  • Financial analysis, reconciliation, mortgage collections, loan documentation, SBA liquidation, credit and risk management assessment, and customer service are all areas of expertise for me.
  • Looking forward to bringing my talent and track record of excellent customer service to a growing pharmacy.
  • Innovative
  • Dependable and courteous self-starter and team player seeking to apply previous experience to a framework position with a forward-thinking organization.
  • All aspects of medication dispensing, regulatory compliance, and drug inventory control are well-understood.
  • Precision and efficiency are important to me, so I'm very detail-oriented.
  • Dedicated Pharmacy Technician with 8 years of experience and success in fast-paced system pharmacy environments.
  • Over 15 years of experience as a high-performing leader and operations manager, delivering successful improvements in business operations, profitability, and team development.
  • Professional with over 11 years of experience in project management and process improvement initiatives across the enterprise.
  • Leadership skills that have been demonstrated to drive enterprise optimization goals and improve organizational operations.

Accomplishments

  • Processed more than 10 prescriptions on average each week as a Pharmacy Technician.
  • Achieved Scrum Master certification in 2020, enhancing credibility in sterile compounding and pharmaceutical best practices.
  • Improved automated medication dispensing machine accuracy by 74% through regular system calibrations and updates.
  • Played a key role in implementing telepharmacy services, expanding service reach to rural areas by 41% and boosting revenue.
  • Provided expert consultations about drug interactions and side effects, improving customer satisfaction ratings by 66% over 18 months.
  • Trained and mentored incoming pharmacy staff on compliance, prescription processing, and customer service protocols, resulting in a 65% boost in team productivity.
  • Proactively contacted insurance companies for prescription prior authorizations, reducing the lead time on approvals by the past year and improving patient care flow.
  • Collaborated with a team of pharmacists and healthcare providers to implement medication therapy management (MTM) programs, improving patient adherence by 78%.
  • Organized and maintained sterile environment according to USP 13 standards, ensuring ISO class 6 compliance for all sterile compounding activities.
  • Executed a successful seasonal inventory management plan, reducing overstock and optimizing space utilization by 64% during the standard.

Affiliations

  • Society of Women Engineers
  • National Drug Management Advocacy Group, Active Member
  • Due Diligence Training with Drug Enforcement Administration
  • American Medical Informatics Association
  • Local Pharmacy Association Leadership Experience in Oregon
  • Pharmacy Compounding Accreditation Board (PCAB) Participation
  • Project Management Institute
  • Active Participant in Sterile Compounding Quality Assurance Forums
  • American Pharmacists Association (APhA) Professional Member
  • State Board of Pharmacy License Holder Washington, 2019 Renewal

Certifications

  • Electronic Health Record (EHR) Specialist Certification from NHA
  • OSHA Bloodborne Pathogens Certification – 2018
  • CompTIA A+ Technician
  • Cisco Certified Network Associate (CCNA)
  • National Healthcare Association Certified Pharmacy Technician (NHA CPhT)
  • Certificate in Medical Office Administration
  • Compounding Pharmaceuticals Certification Program Brightline
  • ServSafe
  • Geriatric Pharmacy Certificate
  • SHRM Senior Certified Professional (SHRM-SCP)

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