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Skills

  • Supply Chain Management
  • Business Development
  • Data entry
  • Staff training/development
  • Employee scheduling
  • Inspection reviews
  • Product development
  • Clerical support
  • Cross-functional team leadership
  • Effective leader

Work Experiences

  • Presided over weekly meetings with executive leadership to identify areas for improvement, set milestones, and customize products for specific markets.
  • Used forecasting to figure out what changes needed to be made in the supply chain.
  • Quickly identified problems and alerted Director of Operations to any potential project delays.
  • Got better.
  • Implemented employee engagement, gender diversity, and cultural programs, as well as a robust reporting tool to improve operational quality.
  • Used Jira to accurately enter data into a batch ticketing system.
  • Managed
  • Researched current trends in order to add new merchandise to the product line and increase sales revenue $16.
  • Completed the work outlined on the repair order with efficiency and accuracy.
  • Implemented cutting-edge programs, such as the category program, to boost employee retention and reduce turnover.

Summaries

  • Customer-focused General Manager with 9 years of experience who is committed to expanding process improvement and quality assurance.
  • Proven experience building scalable customer service operations infrastructures and using social media to nurture customer relationships.
  • Looking for a challenging new role with a growing team where I can apply my expertise and extensive experience in software engineering.
  • Ambitious
  • Versatile
  • Dedicated to learning, growing, and succeeding in Miscellaneous.
  • Determined sales and marketing professional with 10 years of experience in system industry.
  • Articulate
  • For future mailings and newsletters, the database has been updated with updated addresses and other alumni contact information.
  • Over 5 years of experience as a high-performing leader and operations manager, delivering successful improvements in business operations, profitability, and team development.

Accomplishments

  • Improved
  • Documented
  • Initiated
  • Established
  • Identified
  • Reduced
  • Advised
  • Process Improvement: Created new departmental procedures manual. Assessed organizational training needs.
  • Recorded
  • Recommended

Affiliations

  • Mentor - Women in Operations Leadership Program at Lakeside Partners
  • Affiliated Partner - Sustainable Supply Chain & Procurement Professionals Initiative
  • Certified Member - Project Management Institute (PMI), PMP Certified as of 2021
  • Professional Member - Lean Enterprise Institute, Specializing in Process Improvement and Standardization
  • Executive Board Member - National Association of Facility Managers, following certification in category Management
  • Workshop Leader - Lean Six Sigma at Atlanta through system since 2015
  • American Society of Safety Professionals
  • Member - Certified Supply Chain Professional (CSCP) program through the Association for Supply Chain Management
  • Toastmasters
  • Speaker - North American Supply Chain Executives Summit (NASCES) 2024

Certifications

  • Certified Protection Officer (CPO)
  • Chartered Wealth Manager (CWM), certified by the American Academy of Financial Management (AAFM)
  • Certified Professional in Supply Management (CPSM) by ISM
  • Kaizen Certification
  • Certified Professional Organizer (CPO) by BCPO
  • ITIL Foundation Certification
  • SHRM Certified Professional (SHRM-CP)
  • Project Management Professional (PMP) by category
  • Apple Certified Associate (ACA)
  • Cisco Certified Internetwork Expert (CCIE)

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