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Skills

  • Problem resolution
  • Active listening
  • Multi-Task Management
  • Relationship development
  • Product ordering
  • Credit and collections
  • Territory Sales Experience
  • Excel in method
  • Conflict resolution
  • Child development

Work Experiences

  • Started two key partnerships that resulted in a 54% increase in revenue.
  • Answered an average of 18 calls, emails, and faxes per day, responding to customer inquiries, resolving problems, and informing customers about new products.
  • Used behavior redirection observed play activities to identify positive behaviors and areas for improvement, and when necessary.
  • Examined departmental documents to determine how they should be distributed and filed.
  • Assisted lead teachers in planning educational activities.
  • Collaborated with a team of early childhood educators to develop daily lesson plans, resulting in a 69% increase in child engagement over the past year.
  • Assisted with drop-off and pick-up, ensuring a safe, efficient experience for up to 4 families each day.
  • Assisted lead teachers in planning and executing educational activities that increased children's cognitive test scores by 16%.
  • Entered data into the Microsoft Excel system, including payments, account information, and call logs.
  • Achieved 19% improvement in key milestones.

Summaries

  • Customer-focused Sales Representative with 10 years of experience solving problems for clients.
  • Individual with 18 years of experience working as a Nursery Worker for a Ironclad Systems organization.
  • Strong verbal and written communication skills, as well as an organized nature and a proactive approach to problem-solving and conflict resolution.
  • Certified in first aid and CPR, with a passion for ensuring that all children learn in a safe, inclusive, and engaging environment.
  • Planning and preparing nutrient-dense meals to promote strong growth while managing allergens and dietary restrictions is a strength.
  • Proven leadership, operational excellence, and organizational development skills, as well as a thorough understanding of the method business.
  • Overall morale and productivity are boosted by experience in policy development and staff management procedures.
  • Within Miscellaneous, senior Nursery Assistant and outstanding performer in process improvement and risk assessment.
  • Instills discipline, focus, and social skills with ease.
  • Working with Agile and Scrum methodologies to meet project milestones within specified timeframes is a strong suit.

Accomplishments

  • Created and supervised educational arts-and-crafts projects that enhanced fine motor skill development, catering to children of different learning levels.
  • Created a resource management system that minimized material wastage and optimized the use of nursery resources, reducing costs by 37%.
  • Developed and implemented creative educational activities that improved literacy and numeracy skills for children aged 16 to 13.
  • Served as an active contributor in staff meetings, offering insights based on child behavior observations that resulted in 21% improvement in staff communication.
  • Coordinated with parents to manage food allergies, ensuring the dietary safety of 5 children while maintaining compliance with dietary standards.
  • Resolved product issue through consumer testing.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Ensured a clean and sanitary environment by adhering to health and safety standards, reducing the occurrence of illnesses among children by 39%.
  • Collaborated with local community groups to introduce children to diverse cultural and environmental educational activities, enhancing engagement by 63%.
  • Designed new procedural flows for handling drop-off and pick-up times, reducing congestion and improving parent satisfaction by 21%.

Affiliations

  • National Association of Child Development Professionals
  • Project Management Institute
  • American Society of Safety Professionals
  • National Childminding Association (NCMA)
  • Safe Sleep Practices Certification
  • Association for Supply Chain Management (APICS)
  • Childcare Education Institute (CEI) Membership
  • Registered Childcare Providers Network
  • Jaycees
  • Region-Specific Early Learning Specialists for Atlanta

Certifications

  • Certified Child Development Associate (CDA) Credential by Northwind
  • Fire Safety Awareness for Nursery Workers Course
  • Making the Indoor Environment Safe for Children Certification by Meridian
  • SHRM Certified Professional (SHRM-CP)
  • Google Certified Professional Cloud Architect
  • Understanding Children’s Rights in Early Education by Vantage
  • Certified Public Accountant (CPA)
  • SHRM Senior Certified Professional (SHRM-SCP)
  • Good Practices in Outdoor Play Safety - Level 2
  • First Aid/CPR Certified

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