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Skills

  • Stakeholder relations
  • Change Management
  • Relationship building
  • Employee reviews
  • Business operations
  • Scheduling
  • Client account management
  • Performance metrics analysis
  • Employee scheduling
  • Team management

Work Experiences

  • Established, enforced, and optimized internal policies to maintain efficiency and responsiveness to demands.
  • Looked at each employee's individual strengths and started a mentoring program to help them improve in areas where they were weak.
  • Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
  • Organized two years leadership workshops to teach team members about productivity best practices.
  • Created and implemented new policies to increase productivity and lower overall framework costs.
  • Trained, coached, and mentored staff to ensure that the new metric program was implemented smoothly.
  • Implemented employee engagement, gender diversity, and cultural programs, as well as a robust reporting tool to improve operational quality.
  • Successfully managed purchasing, sales, marketing, and customer account operations.
  • Created and implemented a high-quality work environment that was measured by employee satisfaction.
  • Developed, managed, and implemented a business plan, as well as communicated the company's vision and goals to motivate teams.

Summaries

  • General Board Member who is forward-thinking and knows a lot about workflow optimization.
  • Expert in metric industry protocols with a track record of successfully leading shifts while providing excellent guidance and employee leadership.
  • Develop strategic business partnerships and relationships.
  • Successful and innovative Executive Manager with extensive experience and a track record of re-energizing and restructuring organizations, developing strategic initiatives, and seizing new business opportunities.
  • Professional with exceptional sales, project management, and data analysis abilities.
  • Entrepreneur and executive-level business manager with experience running start-up and emerging companies.
  • To drive improvements, streamlined and improved focused on motivating employees and working with a variety of personality types.
  • Strong motivation combined with outstanding interpersonal, communication, and team-building abilities.
  • General Board Member who is meticulous and has 6 years of procedure experience.
  • Forward-thinking leader with experience in setting goals, quality standards, and process initiatives, as well as ensuring that objectives are met quickly and efficiently.

Accomplishments

  • Led a strategic initiative to reduce operational costs by 58% over the past year by streamlining board management processes.
  • Revised organizational bylaws and articles of incorporation, ensuring alignment with up-to-date legal requirements and best practices.
  • Led the creation of a comprehensive strategic roadmap for the board, resulting in a process improvement in governance efficiency.
  • Facilitated board workshops across multiple regions to enhance understanding of corporate governance principles, increasing operational understanding by 82%.
  • Documented and resolved metric which led to category.
  • Restructured board member roles and responsibilities, leading to a 78% improvement in accountability and decision-making speed.
  • Organized a board-wide retreat to establish new mission and values, which increased board engagement by 62%.
  • Developed board training programs, enhancing board members’ understanding of nonprofit governance and financial oversight.
  • Coordinated an internal audit process, resulting in the identification of budgetary misallocations and saving the organization 13.
  • Coordinated the formation of a risk management subcommittee that implemented protocols which reduced financial risk exposure by 33% within 6 months.

Affiliations

  • The Governance Institute
  • Institute for Operations Research and Management Sciences (INFORMS)
  • Lions Club
  • Freemason
  • Executive Women’s Forum on Governance, Risk, and Compliance
  • Nonprofit Leadership Alliance (NLA)
  • Chartered Management Institute (CMI)
  • The Aspen Institute Business and Society Program
  • World Affairs Council of Portland
  • Harvard Business School Executive Education Alumni Association

Certifications

  • Certified Association Executive (CAE) - American Society of Association Executives (ASAE)
  • Certified Public Manager (CPM) by Ohio
  • Ethical Leadership Certification by NASBA (National Association of State Boards of Accountancy)
  • Microsoft Certified Systems Engineer (MCSE)
  • Chartered Financial Analyst (CFA) by CFA Institute
  • Chartered Director (C.Dir.) by The Directors College
  • Environmental, Social, and Governance (ESG) Certification by Global Reporting Initiative
  • Apple Certified Associate (ACA)
  • Governance and Risk Management Certification by The Institute of Risk Management (IRM)
  • CompTIA Security+

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